Privacy Policy

Effective date: 01/01/2026
Last updated: 01/01/2026

1. Introduction

Welcome to RehabSeekers.com (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, submit a contact form, request information about treatment, or otherwise interact with our services.

By using RehabSeekers.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect personal information that you choose to provide to us, including when you:

Submit a contact or enquiry form to learn about treatment options or rehab centers.
Request that we connect you with a treatment provider.
Subscribe to newsletters or email updates.
Register for a user account or provider listing (if applicable).

This information may include, but is not limited to:

Name
Email address
Phone number
City, state, or country
Preferred treatment type or enquiry details
Any other information you voluntarily submit in a form or message

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain non-identifying information through cookies and similar technologies, such as:

IP address (which may be anonymised when possible)
Browser type and version
Device type and operating system
Pages visited and time spent on each page
Referring and exit pages
General location information (e.g. country or region)

We use this information to understand how visitors use our website, improve performance and security, and analyse trends.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide information about treatment options or rehab centers.
To connect you with treatment providers when you request or consent to such a connection.
To operate, maintain, and improve our website and services.
To personalise your experience and show relevant content.
To send newsletters or updates when you have opted in to receive them.
To manage and verify provider listings, including accreditation and quality checks.
To detect, prevent, and address technical issues, abuse, or fraud.
To comply with legal obligations and protect our rights and the rights of others.

We do not sell your personal data to third-party marketing companies.

4. Legal Basis for Processing

Depending on your jurisdiction, our legal basis for collecting and using personal data may include:

Consent – when you voluntarily submit forms or agree to receive communications.
Legitimate interests – such as operating and improving our website, ensuring security, and responding to enquiries.
Contractual necessity – when processing is required to provide services you request.
Legal obligations – when we must retain or disclose information to comply with applicable laws.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies may be used for:

Essential website functions (e.g. navigation, form submission).
Analytics and performance (e.g. understanding how visitors use our site).
Remembering your preferences or settings.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect some website functionality.

6. How We Share Your Information

We may share your information in the following circumstances:

With treatment providers: When you explicitly request to be connected with a rehab center or treatment program, we may share the relevant information you provide so that they can respond to your enquiry.
With service providers: We may share data with trusted third-party vendors who perform services on our behalf (such as website hosting, analytics, email delivery, or customer support). These parties are required to keep your information confidential and use it only for the purposes for which we disclose it.
Legal and safety: We may disclose information if required by law or in good-faith belief that such action is necessary to comply with legal obligations, respond to government requests, protect our rights, or protect the safety of users or others.

We do not sell or rent your personal information to third-party advertisers.

7. International Data Transfers

RehabSeekers.com is accessed by users around the world and may list treatment providers in multiple countries. As a result, your information may be transferred to and processed in countries other than the one in which you reside. We take reasonable steps to ensure that any international transfers comply with applicable data-protection laws and that your information remains protected.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will delete, anonymise, or securely store it, and isolate it from further processing until deletion is possible.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to legal obligations.
Restriction: Request that we limit the processing of your data in certain circumstances.
Object: Object to certain types of processing, including direct marketing.
Data portability: Request that we provide your data in a structured, commonly used format, where technically feasible.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to certain requests.

10. Security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

11. Children’s Privacy

RehabSeekers.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 18, please contact us, and we will take steps to delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites, including treatment providers and other resources. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will post the updated version on this page and revise the “Last updated” date at the top. Your continued use of the website after any changes indicates your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a request regarding your personal data, please contact us at:

Email: [your contact email here]
Address: [your business or mailing address here]

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. For specific guidance regarding compliance with privacy or data-protection laws, please consult with a qualified legal professional.