All Family Resource Center LLC – Kissimmee

Terrible experience, stay away from this place. I had two separate attempts to become a new patient at All Family Resource, and both experiences were incredibly frustrating due to the office’s lack of organization,… communication, and professionalism. During my first attempt, I was actually given an appointment for 2025, which immediately raised concerns about how disorganized the scheduling process was. The staff member handling my intake couldn’t even figure out how to complete the paperwork or properly schedule me. After wasting so much time, I decided to seek care elsewhere. Unfortunately, the other provider I found was too far away, so I decided to give All Family Resource another chance. Once again, the experience was disappointing. After completing my initial evaluation, I was told I had to wait two weeks just for them to “process” the evaluation before I could begin counseling. To make matters even more confusing, I was scheduled with two different counselors, leaving me with little confidence that anyone knew what was going on. My appointment was eventually scheduled with Rose Ramos, who never showed up. There was no phone call, no notification, and no explanation. I then asked to speak with the manager, Melissa, who promised she would personally call me back to get me rescheduled. That call never came. This office wasted valuable time and caused unnecessary delays in an important process that I needed to begin. Patients deserve better communication, accountability, and respect. Based on my experience, I cannot recommend All Family Resource.

“Betzaly Olmeda Torres is an excellent therapist, very professional, kind, and dedicated to helping her patients. She makes people feel heard and understood, creating an environment of trust and support. I highly… recommend her to anyone seeking guidance and emotional support.”

Thank you very much for your attention, Carmen and Marisol Pineros, you do a great job.

Excellent therapist, PSR Oriana Roas. Very professional, patient, caring, and dedicated with my daughter, always attentive to her progress. I highly recommend her! 👌

The PSR therapist Oriana Roas is tremendous, she has helped my son a lot. She is always willing to help you and also very good communication with me. I recommend them with a closed eye, it's excellent.

The best place I’ve been so far my children have all gone and the ones that haven’t are going, they have appointments Upcoming the doctor is absolutely amazing. She’s excellent with children.of all ages lil and older

Good boy. - turn over rates can be an indication of fraud

I have a great experience and excellent communication with Oreana Roas my PSR, Thank you for helping my son regaining and improving our relationship.

Oriana great PSR therapist I highly recommend her

I want to thank Oriana for her service to my son Hecnier because since he's been with her he's changed a lot and I've seen a positive change in him. And that's thanks to her for being so good and dedicated to what she… does.

We are so grateful for the therapy my son has received here. From day one, therapist Oriana Roas has shown incredible patience and dedication. We have seen so much progress in his communication and confidence. It's… clear they truly love what they do. Highly recommended!

I want to express my gratitude for the excellent work of Oriana Roas PSR with my daughter Rocío Vázquez. She has shown great dedication, patience, commitment, enthusiasm, and understanding. Thanks to her support, my… daughter Rocío has made great progress in her confidence and social skills. It's clear that she truly cares about her well-being and development. She is excellent! 🧡

Oriana is my PSR and I love her service. I've had her for three weeks now and I love the time I spend with her. I'm Kelly's mom and I'm so happy because Oriana is a very good PSR and an excellent person. She has helped… my daughter a lot in the weeks we've known her, and I'm very grateful.

Absolutely horrible. If I could give them 0 stars I would. I’ve been with them a couple of years now only because we absolutely love our therapist but the company as a whole is trash. They constantly lose my daughter’s… paperwork and do not communicate with me at all. This causes my child to go months without services. They are super unprofessional, incompetent, and lack communication. I’ve finally decided to go elsewhere

Therapist Oriana Roas is an excellent PSR for my son; I am grateful for her work and how she has helped him move forward.

Therapist Oriana Roas has been treating my son, Yair Bonilla. We are very happy, and Yair is very excited for his therapy sessions. The therapy has helped him learn to use the computer and technology better. He is very… communicative socially and is practicing preparing easy meals for himself. In short, Yair has become much more organized with his schoolwork.

I'm so grateful to have you in our family. I've seen so many changes in my children. I love your work; it's clear you love it. You treat my children like they're your own. What I love most is the respect they have for… you. Thank you for your teaching, thank you for your patience, PSR Oriana Roas ♡

The suport for client and coworkers trought phone is very.. very... veryy. veryy BAD, the responsable for attend the calls is not in the office NEVER.....

They have an excellent therapist, Oriana Roas. We are more than happy and grateful for her excellent work with our princess ♥️ 100% recommended ♥️

I am very satisfied with the work of PSR Oriana Roas, because of the progress my grandchildren have made in such a short time since she started providing them with therapy. God bless you, Ms. Oriana Roas; you are an… angel God placed in my home.

My daughter's PSR is a very efficient and kind person who knows how to do her job. Congratulations, Oriana Roas PSR!

Carmen is the best Therapist I ever had in many years ! She has been a truly blessing to me and my family. She is very professional and also cares about her patients. I don’t know what I would’ve done for the oast two… years without her help .

Delighted with the services. My children love going to their therapies.

I love it; my children are in therapy with Jan Carlos and they're fascinated by the approach. They're quick to process referrals, and the atmosphere is great.

Under no circumstances should you subject your child to All Family Resource Center. This organization is incompetent, uncaring and do not care about your child's well-being. We asked for a copy of the evaluation… completed by Carmen Cruz. The evaluation was riddled with untruths, half-truths and absolute falsifications. All for the purpose of coding the child in the worst possible light to match billing codes. This is a scam against your child! Carmen Cruz, the evaluator has poor to non-existent English language skills and SHOULD NOT be tasked with evaluating a child. We reached out to the CEO of All Family Resources, the manager of the Kissimmee location and Carmen Cruz's supervisor (who signed off on the evaluation), but until now have not received any responses. The Kissimmee office of All Family Resources operates in an unprofessional manner with a total disregard of the well-being of their clients. I repeat, please do not expose your child to this organization. I had to give them one star, because I cannot post a review with zero or minus stars.

My daughter has had her counselor change like three or four times within a year. When I had approached their office about my concern, as we all know, it’s not good for the counselor to be changed so often despite the… legit reasons like if the counselor no longer at the office that’s understandable. And then on our review It seem like one of the employees truly cared and was going to address and meet the needs for my daughter. And that employee she failed to do so as well. That office seem like they didn’t care when I had them affecting my daughter of her counselor being changed so very often. Please save yourself and your child and do not take them to this office. I am currently searching for a better office that will take concerns and issues into consideration and do something about it and this office does not represent any of that.

I have been in therapy for awhile and I have been threw lot of therapy’s , but the one i have now takes the cake she is absolutely the best she have worked with me and also my 17 years old son. because of her , she… thought me about red flags that he have been showing, and with her help my son is doing wonders now. And archiving in school and wanting to be in school again. she have done wonders and he took time off , for a few month but will be back with her as he only wants to work with her only . That’s how AWSOME SHE IS AT HER WORK! I’m definitely glad I found the BEST THERAPIST “BETZALEY O.”

Recommend it. My experience with All Family Resource Ctr.,LLC Behavioral Health Agency. Administration is very attentive with all paperwork and responsive. I finally found an agency that cares about their patients!!! My… grandson's therapist Ms. JOSELY NATAL, wow we are so grateful to her. My grandson looks forward to his appointments with her. I have seen the change in his behavior. We are so happy for such a long time without understanding her behavior. She explained in detail everything we didn't know about ADHD. We are working as a team with her. Wow, she came as an angel.

I didn't know that you could teach an old dog(me) new tricks.I completely enjoyed the staff and Mr.Fransico training.I highly recommend this class for everyone.

My youngest daughter has been on therapy with Marcos for almost a year now. She gets so happy and excited every time she knows it's time for her therapy with him. He's the best, very helpful, detail oriented and always… gives helpful advices and feedback. Definitely will recommend. They go above and beyond.