Archways Behav Healthcare Center – Fort Lauderdale

Case managers change too frequently and noone's helpful. If you work you'll get discharged because the case managers dont feel they need to assist you if you're working. If you dont call and train your case manager how… to handle your case they will blame you for working too much and discharge you. I'd find help somewhere else first before choosing here.

I’m extremely impressed at the dedication and commitment this facility has shown. It’s a amazing to have services and staff that go above and beyond for there clients.

I am so happy I decided to go to this program! It had changed my life for the better, not only with my substance abuse issues but also my anxiety and depression. Highly recommend! Great supportive staff!

Great programs!

Bad staff on the phone

This place is garbage I wouldn't bring my dog here

Fantastic, and very knowledgable staff with experience about the different levels of addiction and alcoholism and how to treat them. The groups are run very professionally. They also get to help people on an… individual/one on one level where honesty is key in a trusted environment.. Really getting to the root/core of the problem to offer the individual confidence in a fulfilling sober life that can now seem sustainable! Hope becomes real... Highly recommend.

When you’re a high function person with mental concerns, this place is no use. The intake process was ridiculous, they made me come back twice for the SAME appointment. I was supposed to fill paperwork on one… appointment then come back for the health portion yet they had me doing things I should’ve did at the first appointment. I had Shannon as a case worker and she was no help at all. Whenever I was on the phone with her it felt like she was rambling and talking in circles like okay get to the point and let me get off the phone. Seems like all she knows how to do is give referrals and tell me I’m on a wait list for employment help. Imagine waiting 5 months get to get help with employment. I already found one on my own. Her supervisor Curtis NEVER calls when you have concerns. I needed help with maintaining my current housing situation which I was told I’d get assistance with to get a reasonable accommodation done. I ask Shannon the other day all of a sudden she doesn’t have a response, then claims the office phones aren’t working. But I called the location 3 times to speak with with a manager- the front desk answered and phones were working fine. Feels like I was dealing with illiterate people that just didn’t understand common sense. Then Shannon would try to flip it on me as if I’m not compliant like if you can’t help me with NONE of the issues I am having why waste my time and call me for something unimportant so yes I would not answer because she doesn’t get to the point. But when I had concerns about my housing she couldn’t call. Swear these people at this agency are slow

Shannon smith. Case manager states she has no obligation to speak with family. Due to the fact of personality conflict. Mental health has everything to do with family. The peer specialist states she no longer wants to… deal with my son, Daniella Wentz. The supervisor Curtis never returns calls, even after a year and a half. Snide comments is not professional and not responding is not professional. A lack of staff and nasty residential staff. They also thrw away everything he owned from their CRT program due to him being incarcerated and then to a hospital for placement. The boy has no one, mother lives in another state and father has had hard times unable to visit and they have all of his money. Appalled.

This place had one of their case managers come to the home next door to me and they the case manager damaged my driveway on his way out and they refuse to solve the issue. I have called several times and was told by… Maria who is Jose's manager they would call me back and then she was out of the office the next day. When I called back Carolyn told me to call my lawyer or go after my neighbors home owners insurance if i have an issue. Therefore I will be doing exactly that and speaking with my attorney.

Archways is an OUTSTANDING ORGANIZATION! In the past six months I have recevied housing assistance,transportation to medical and work related appointments, medication discounts,discounted meals,copay assistance,… assistance filling out forms and, most importantly, I have received the precious gift of always having someone to lean on whenever life knocks me down. I am forever grateful for the teams of SAINTS that work everyday to make the world a more compassionate place. Again, THANK YOU ARCHWAYS!

Very helpful and encouraging! I feel now that I have help that I could go back to school and get a job.