Community Health Associates – Yuma (2851 South Avenue B Building 29-A, Suite 2902)

What a blessing to receive therapy here. Thank you Amanda.

Case workers do not help. My son was never helped. Tried applying for SSI for my son got denied because they did not give the information to the social security people needed. My opionion they do not have enough case… workers to be able to help the clients.

My experience is every caseworker my son never helped out. I myself had to reach out to find groups for him. So not sure if they just to busy and need more workers.

Do not go to Dr. Walker she kept dragging her feet for months Was on fmla kept giving me excuses.Aflac tried to get in touch with her multiple times and she and her MA never would never call her back i need money to… live on. I am going to loose my house next month and won't be able to make my medical insurance payment. Stay away from. her.

Iive had an assessment maybe 2 weeks ago. No one has called me not even my case worker. I literally just got off the phone with someone that finally answered the phone and had me talk to my case worker. Which I didn't… even know I had yet. Then I gotta come in and discuss what services I qualify for again after I asked what services I needed. I don't get it. But this is yuma

The clinic has both behavioral and physical services. I am happy with both. Both are very thorough and won't leave me hanging. Then too I've gotten next day appointments for things I've needed. The behavioral health… doctor found a problem I was not aware of and is in the process of correcting it. This is your one stop, highly recommended facility.

(TLDR/ Main Point—- When your mental health professional tells you they want to see if you are going to become truly miserable before trying another med- that should tell you all you need to know about this place.) Long… version: When your life ends up worse AFTER going to them for help… that says a lot about a place. I told her right when I took the first med that the side effects were drastically affecting me. I was told to give it 5-6 months. So I did. Then i told her the side effects are still horrible and she said she didn’t feel like changing it because we had just gotten it “figured out”. (Aka- I would have to be seen monthly again instead of every 3 months and it was inconvenient for her) So I asked.. “What? Do you want me to be miserable first?”. She said “Yes, let’s see if it actually makes you miserable before we change it- I will see you in 3 months”. I stopped taking the meds about 6 weeks after that so it would get out of my system by the next time I went. She seemed frustrated, but put me on another med… told me to take it for the full 4 weeks… So I did. I told her it made me literally sleep the entire time and I could not function- I told her it was affecting my mood, my marriage, etc. I told her anything with a sedative effect hits me stronger, and that I would lose my job if I had to be on something like that. So she put me in another medication- one frequently used as a sedative in the ICU (and in other situations).. This is just one line of events on how I got screwed over. I was also promised on at least 2 occasions that someone would call me about talk therapy- that never happened. In many ways (that I don’t feel like going into detail about)- my entire life was negatively affected by the “care” I received. When your mental health professional tells you they want to see if you are miserable before trying another med- that should tell you all you need to know about this place.

I don't know how some of these people get their jobs but when someone calls and basically is begging for someone to talk to because they need to not because they are bored and the case manager tells them I'm going to… hang up now....what message does that send.....I DON'T CARE ABOUT YOUR MENTAL HEALTH ISSUES!!!!! Absolutely unbelievable 👏 Way to go behavior health specialist........😵‍💫

These people are junk. Do not understand anything about mental health. It takes weeks to see a Therapist. They hung up on me while in crisis. Unbelievable little kids playing Dr. With your love ones life.

Went in for a scheduled an appointment only to be told the appointment time did not match their calendar. Showed the appointment card with my scheduled time and was told I could come back later. This was not an option… for me and felt like a complete disregard for my time. This was my first and will be my last time at CHA. If the office can not be properly managed I have low confidence in any other service and care at this facility.

They did some blood tests on me and did not bill through my insurance even if it was on file. I have tried working with the billing manager regarding the lab billing me with no insurance claim. They asked me to drop off… the bill which I have done twice to no avail. Every time I call in to ask for billing questions they transfer me to the wrong person either someone that NO LONGER WORKS THERE or a random number for another office not in this area. The two times I have dropped off of the bill the front office ladies looked at me like I was dumb and I’m assuming the bill never made it to the billing manager in question. I’m probably going to change providers which is unfortunate because the Dr themselves are great.

I have received professional positive services from CHA they helped me to find a positive response to my life and they have been very helpful and supportive! Hardworking team!!!

Not happy at all with the NON HELP I’ve received

This place is so unprofessional, they are rude and inconsiderate. ZERO STARS

Refuses to pick up their phones, won’t help anyone.

It's my experience, that it's best to pick out, a healthcare team, that works and flows cohesively, with a great vision to your optimal health. This minimizes errors, miscommunications, confusion, and the uncertainty.… Unfortunately, everyone cannot work with everyone. I had to search out to find who communicated and had responded best with me. The ones who had sincere compassio, that works best with me. It was an individualized healthteam and healthcare plan, for me and mine. 💞

What a joke but not the kind u laugh at but the kind when u look at the other person like they need a helmet and a safety vest

Really cant say anything good or bad except unprofessional. I waited three weeks for my first appointment and a day before they left a message cance my appointment. I called back and got the run around after calling… them back. This morning I was told the Doctor wasnt available and they werent sure when she will be available. Moving on!

This facility is a joke. They had our insurance information for almost a month prior to our appointment. They called us to remind us of our appointment the day before which is SOP,.. but they waited till we arrived to… inform us that the insurance would not cover the service. Zero stars would sum up the experience. I would not recommend them to anyone