Cornerstone Whole Healthcare Org Inc – Nampa

Scott really cares about people. Always calling me to find out how I'm doing.

Not friendly, got there first but 2 patients went in front of us. Rude

Im giving a two star bc of one of the ladies I talked to in main office would t transfer me to the diabetic clinic and I had no pen. I told the lady this and she still didn't' transfer than when I called back no one… answered If they only knew what I had to do go through to find a pen with broken toes and on oxygen they should be ashamed. I have never had a problem with them transferring me to the diabetic clinic. Thats all I needed and I got attitude. I am not a person who gets upset easily but this woman with her rude tone just infuriating to me.This is not acceptable for medic clinics to act like that.

I had the opportunity to see Dr. Alice Knotts in December 2025 while my primary care provider was on medical leave, and I’m incredibly grateful for the experience. This was my first time working with a pharmacist as a… medical provider, and it truly exceeded my expectations. For over four decades, I’ve struggled with ongoing internal health issues and frequent episodes that have been difficult to diagnose and manage. I’ve gone through countless tests and consultations over the years, often leaving without clear answers or effective solutions. It has been a long and frustrating journey. Dr. Knotts approached my situation with a level of attention, insight, and determination that I hadn’t experienced before. She took the time to really understand my history and symptoms, and most importantly, she identified a medication that actually works and directly addresses my primary health concerns. Her expertise and thoughtful care made a meaningful difference in my quality of life. After years of disappointment, it was both surprising and reassuring to finally find something that helps. I deeply appreciate her dedication and the positive impact she’s had on my health. I would highly recommend Dr. Knotts to anyone, especially those dealing with complex or long-standing medical issues.

They saw me same day that I called and got me in and out super quick. They were all fantastic and so pleasant!!

Nice place.

The lady's in there are so nice!! We've been going there for a couple of years now! Everytime we come in the girls at the front are so welcoming!! Would recommend going!!!!!

My 89 year old mom received excellent care. Everyone in the office was very kind and helpful. I highly recommend Idaho Health Neighborhood Center.

Women, if you’re being ignored by physicians about persistent symptoms, when your primary says it’s all in your head. I’m begging you to be seen by this office. Although I’m a tough health cookie to figure out, they… have gone above and beyond to help me heal. Dezzy, Lilly Anna, Scott Malm, Zoe, Alice Knotts & an amazing phlebotomist. I’m sure that I’m missing some staff, They provide therapy w/ a therapist that has solutions. If you want to get questions about your health answered, this is the place to go. Thank you ID Health Neighborhood. I appreciate you more than you know. My only complaint is that I didn’t find you 5 years ago!

i had an appointment scheduled and that morning about an hour before my appointment i get a text that my appointment was canceled this not only shows a lack of professionalism but disregard for patients and their care,… definitely do not recommend

Thank You for Exceptional Care Dear PA: Scott Malm I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the care I received during my recent visit to your office. From the… moment I walked in, I felt welcomed and at ease. Your attentive listening and thorough explanations made a significant difference in my experience. I truly appreciate how you took the time to address all of my concerns, and your compassionate approach made me feel valued as a patient. Your expertise and dedication are evident, and it made me feel confident in the treatment plan we discussed. Thank you for going above and beyond to ensure my comfort and understanding. I will certainly recommend you to friends and family, and I look forward to my next appointment. Warm regards, Claudia Figueroa

Dezi is absolutely AMAZING. She answered many of my questions and is the sweetest. Every time I walk in, she has such an inviting energy. LOVE her!!! :)

Very fast service, got me in right away, from the front office to the back office, including the provider! Very kind, friendly, personable, good bedside manner, and knowledgeable

UPDATE: my refund was pending and then cancelled. Are you kidding on me? __________________________________________ BE CAREFUL SCAMMERS!!! I visited Alana Lilly at Idaho Health Neighbourhood Center (824 S Diamond St,… Nampa, ID 83686)on 09/13/24. I asked them if they work with moda health and they said yes. I asked them how much do I need to pay, and they told me that the insurance will take care of it I don’t need to pay nothing. Recently they sent me a bill for $400. I didn’t expect that, so I called them. They told me that they billed this amount to the insurance company and that my insurance company put almost everything on a deductible. Then I called to one of the representatives of the Moda Health and he advised me that Alana Lilly is an out of network provider. But when I visited the clinic they told me that they are working with Moda Health. After that I sent claim to my insurance company again and they paid the bill, but I already paid it. I called them 3 times asking for a refund, they told me that they will contact me. After 3 weeks of waiting nobody called me. So they got paid twice for the services they provided. And they charged me for the same service couple times, they didn’t even hide it. —————————————————————————-And also they didn’t even do the examination. I asked for a specific medication that I was taking that time. And they gave me a recipe and that’s all for $400. I visit doctors all the times and never had such a horrible experience!

I booked an appointment on Zocdoc showed up 30 minutes before my appointment just for them to tell me that I needed to change over something on my insurance which I had no cell phone service to do so while other staff… stood around on their cell phones and walking around when they could’ve easily made a phone call hours ago to let me know to do that I’m a bipolar woman who needs meds in this being a crisis because people can’t do their job

I'm taking medication that really helps me, but when my medication ran out the doctor refused to refill my prescription. She decided to let me go without my medication for a few days. This is the antithesis of a care… physician. This is evidently apathetic and indifferent when she should be the opposite, caring and helpful. Don't come to IHNC unless you want to be looked down on and mistreated.

I brought my son here to look at his finger and we saw the provider for all of 15 minutes to which they told me we didn’t need to really require to go in and then charged us $200 for 15 minutes. There is absolutely no… reason for a bill to be that much for only 15 minutes of time. You Used three inexpensive medical items to check my son’s temperature and his blood pressure and that was it. No wonder people don’t really go to medical institutions because you overcharge them for nothing. I’m highly disappointed in what I thought was going to be a good place.

Was very impressed with this clinic. Awesome staff. Alanna Lilly was professional and provided excellent easy and fast care. Did not have insurance, their prices are very reasonable and affordable for paying out of… pocket.

Scott was fantastic great place to go

I was blown away by the level of care I received here! Scott Malm was great, he listened to my concerns and didn't belittle my ideas of what could be wrong. He came up with an appropriate plan of action and I was able… to complete 90% of the suggested testing right there right then. The nurse and lab tech were also very kind and helpful and very patient with their explanations when I had (probably too) many questions.

Wait time isn't long everyone is very nice

Everything was simple and wonderful.

The staff was very friendly and helpful... Scott the doctor was kind and made me feel like everything was going to be okay 👍👍👍