Eating Recovery Center Denver – Denver

Ok so this place has potential to help people but it choices who they want to help. I been here twice kicked out twice last minute both times. I feel like also some teams give you more of a leash than others. I was… supposed to complete 50 percent of meals on my 8th day there along with a meal increase on top of that I was not even at 20 percent complete. Now my therapists both times were great especially Christy she was great and my dietitian was great jorydan she was tough but fair. Now my psychiatrist not good I respect him but not good on my second day I say him and he was like maybe you do better at home. Why would you say that? he did not care about me probably he cared for his other patients but it’s ok to kick out when struggling the BAR for me was very high and for others it was low. But the Best person there was Rickey The BHT on 3 west awesome he would help during meals encourage more then anyone most BHT,s did not care felt like a job to them. Nurses are good. If your looking to go to Treatment At ERC go to Texas much better they give more chances don’t play as many favorites.

My time at ERC help me address some mental health problems and relationship problems. The lack of understanding about food addiction is bas

I wish I could give it less than 1 star. I went here for a few months in 2022. Felt like their only goal was to fatten me up and send me out. Got in a car crash and they still made me come in within an hour of the… crash. Someone went into anaphylactic shock because the kitchen wasn't careful with allergies. They only do a very surface level 30 minute therapy session a week, and 15 minute meeting with a psychiatrist a week. Insurance was billed over 60k for 2 months of treatment and I came out worse than I started. BHC's in my stay were all very caring and sweet, they were the only redeeming quality about this place along with the other residents. I could go on and on about bad things that have happened to me and others here during my experience, but due to the traumatic experience of my stay I genuinely disassociated and forgot a lot of it. I would strongly not recommend anyone to go here, I believe it should be shut down, and I would also very strongly not recommend this place to anyone trying to recover from any eating disorder that isn't anorexia or bulimia. * EDIT as of 11/2025* I went in as a 19 year old, an adult keep in mind, on my own accord to treat my binge eating disorder that began as anorexia. On my intake call and throughout the treatment I was told that they have specialists that treat binge eating disorder. In my stay from February to May of 2022 there was no treatment that was specific to binge eating disorder other than ONE instance where they got me six donuts and told me to practice not eating them and left me in a room alone for 20 minutes. This was after I begged my treatment team to help me with binge eating disorder because all they would do is get me to gain weight regardless of the fact that I was already at an average/slightly higher than average weight according to my Doctor upon entry. I struggle with anxiety, so my psychiatrist prescribed me anxiety medication. After two weeks of being on this medication, I would be sleeping for 18 hours a day. I would ask my psychiatrist at every visit since getting my medication that it was not working for me because all it would do is make me incredibly tired and sleep practically all day except for meals. After a month and a half of treatment I began getting very upset because all of my efforts to communicate with my treatment team were not working. I am lactose intolerant (was in my intake form and I reminded my team MULTIPLE times) and they would only give me food with milk other than the 4 options throughout the whole day menu, of breakfast, snack, lunch, snack, dinner, and final snack. I had to eat repeat meals for almost every meal and it made me sick. I would not gain weight as quick as they wanted because of the milk I was given and my body not being able to digest it properly. I wanted to heal from my eating disorder, I was the one who admitted myself and I was working with the team until I started realizing that they were not helping me and they were treating me as if I was a bulimic which I never was. Even after voicing this concern many times nothing was changed until my PARENTS got involved. My parents had more say over my treatment than I did, and I was a legal adult throughout the whole treatment. I begged to leave treatment and they told me I had to “admit” to not doing my ED behaviors which I was still doing. They told me that if I did not admit to no longer doing my ED behaviors that the whole stay of my treatment up until that visit would be my parents monetary responsibility because it would not be covered. As an ADULT I was not able to leave this treatment without lying. I felt trapped and I’ve never felt more hopeless than I did at this place. If you are thinking about coming here I BEG you to try your absolute hardest at healing yourself. After this experience I had no choice but to fix myself because what was supposed to be my last resort in help was the most traumatic experience at that point in my life.

ERC taught me to have a new relationship with food, my body, and my mind. Without their guidance and professional support, my life would have been controlled by my eating disorder. Instead, I had the courage to seek… treatment at ERC, and now I have my life back and my hope renewed.

This is the worst place ever! They are unqualified and uncaring facilities. Have no clue how to treat patients. The food is disgusting. The staff act like generals. THEY LIE about your records and the doctor doesn't… communicate with staff. I'm doing therapy because of this place. I ibtubated on my feeding tube, was told I was going to die. Thank God my daughter fought for me. I'm doing great. Diagnosed with Addison disease. Thank God for university of Michigan.

Buckle up for this review. If I could leave a no star review I would. If you have ARFID do not go here. I found this treatment center on my own through my own research. I was very new to the ED world and had heard that… this place was reputable. I did my assessment call and was told that there were specialized groups and protocols for ARFID and my anxiety driven phobia. During that assessment I was also told that the staff (therapists, dieticians, and psychiatrists) were very well trained in this specific disorder. Before deciding to go to this facility my partner and I decided to take a tour. The tour was lead by one of the clinical directors there. We asked her in person if there were protocols set up for patients with ARFID. She lied to our faces and told us there were protocols and even a special ARFID support group. And that the staff was equipped to handle my phobia. I decided to check myself in for their PHP program (partial hospitalization) in February and I should of known something was off after my first day. I went in on my first day and was given a folder and then was left to my own devices. No one told me where to go, when I would meet with my team, etc. I had to rely on my peers. I was told within the first 24-48 hours of being there I would meet with my entire team. I met with my psych and dietician after a lot of confusion but my therapist was nowhere to be seen. I was given a "stand in therapist" and she was so nice, but I could tell that she was a place holder. I did not see my actual therapist for 9 whole days. After 3 days of being there, I met with my team and they 'suggested' that I should move up to Residential and get a feeding tube (even though it wasn't medically necessary). I was floored. This was my first time in any type of treatment center and I was being told on day three that I should consider getting a tube. My menus didn't get straightened out for 5 days so meal times were extremely stressful for me. This program is set up for other ED's, not ARFID, yet I was still being judged on my performance as if I had a different disorder. There were no specific ARFID guidelines. So the handful of us that were in there for ARFID were being grouped in with everyone else. ARFID can present differently in each case, and there should be no reason that ARFID kids have to follow guidelines that do not apply to them. Again in my second week there I was told to 'heavily consider' going to Residential to get a feeding tube that wasn't medically necessary. That ARFID group that I was told about? It didn't exist due to staffing issues. Even my therapist (who I saw after being there for 9 days) agreed that this place might be doing more harm than good. She even told me they have never had a case 'quite like me'. I could type pages on this but to sum it all up, this center did nothing for me. I was there for 17 days when it was clear that this wasn’t the right place for me. I tried to talk to the patient advocate and anyone else who would listen, but nothing got resolved. Instead I am stuck with a huge medical bill. Please please consider all of this if you have ARFID and are considering going here. My time here was awful.

food could be a bit better tbh

This place is awful. They don’t treat you like human beings. I’m still recovering with how they treated me.

my first day, a severe chronic pain flare up started and i ended up in the er on both my first and second days here. they spam called me the next day, despite me contacting them with the situation via voicemail. they… called a welfare check on me on what was supposed to be my third day. my therapist never responded to voicemails or emails from my outpatient therapist. in fact, the entire company ghosted me after that third day. i don’t even know if im actually discharged or not because not a single person will respond to me. my therapist never even met with me or spoke with me, she was more communicative with my therapist and partner than me as the patient. not good for anyone with disabilities and the staff was utterly rude for me having to leave due to extreme pain. this is not my first bad experience at this place either. last summer, i went into their php program and the next day found out that me and my partner were getting evicted from our apartment. they were so hesitant to even let me go home for that and ended up discharging me ama. they were rude then and are rude now.

I would never recommend this place, not to children, my family, my friends, not even to strangers. Maybe only as a last resort, but even then. I was here for about a month. My therapist, Rae, and dietician, Jordan, and… a couple of the other patients were the only good thing about this place. We lived in a hallway. Meals and snacks were three times a day, each. Lots of downtime. You’re allowed your phone, only because of state laws. You’re allowed outside on a caged balcony for 15 mins a couple times a day depending on your level. If you don’t eat, they will give you a feeding tube. Many patients paced openly in front of others, some self-harmed. On my last day a patient was retching loudly for the whole day and everyone heard. They didn’t bring them to the bathroom or anything until much later, but they were allowed out of the bathroom and continued to retch. As for the pacers, staff never told them to stop. Many people restricted or used food behaviors. No shame in that, but it’s hard to see. Everyone has their battles. Staff never redirected them for that. Little concern for patient safety. People on a different floor got covid, and we were still brought up to have groups with them. Kai, a program therapist, gaslight us and provided no explanation or help when we asked what the hell was going on. Instead, she told us to bring it up to the patient advocate. No support from her whatsoever. I reached my “target weight” and was sent off. If sent here, my best advice is to comply, otherwise they can and will keep you for 90 days against your will. Try Center for Discovery instead.

i was here for ~2 weeks! as of 2024, july. the older reviews that say "they make you eat your own vomit" etc. get naked in front of people is untrue. it used to be like that, but it is no longer that bad. i'll start… with the positives. my team that i was given gave me a very important diagnosis, my dietician especially was very helpful with giving me the information i needed. I have arfid, misdiagnosed with anorexia and sent here. Do NOT go here if you don't have anorexia. this treatment facility is 99% geared for anorexic patients, which is good for them, but horrible misinformation saying they treat all eating disorders when they don't. they won't bend the rules for you, even if you need more adjustments. furthermore, do NOT go here if you get overstimulated easily. most of the therapy is dbt (group therapy) and you only get once a week with your actual therapist, which to me, as someone with suspected autism and bpd, isn't nearly enough time. if you are in isolation, jumping into immediate dbt therapy, i promise, will almost always make you feel worse, especially if you have a learning disability. my positive was being on the 2 west unit. the other residents were so incredibly kind, and we were a family. other units, though? good god. there was another resident purposefully triggering others on the unit. you will be forced to be along side potentially someone like that, because you're in the same living space, eating space, etc, as involuntary patients, which is something i was not aware of. i could say a lot about staff. a handful of staff were rude, ignoring patients who self harmed, and didn't respect the residents in the slightest. while i was there, staff members were calling patients 'disgusting' for being upset. some of the staff should not be employed there. i will say, the staff member who ignored the case of self injury, was banned from the unit i was on. which i'm glad, but at the same time it's a serious violation. everything is clean, besides the food. i wouldn't recommend this place until the kitchen staff gets their things together. i regularly found hairs in my food. my food was also stale, wet, and undercooked. another resident found a nail in their food while i was there, and we were scolded by a staff member for saying it's disgusting. for me, the residents were the best part of my stay. even if it's not the right treatment for you and you're sure you want to leave, staff will be pushy about you staying. a staff member told me i would need to deal with eating disorder behaviors such as purging outside of the erc, which is a lie. a handful of staff are not trustworthy, and while i was there, i was relying more on my peers than them. people who use bathroom b (it's not a spa by the way they just call it that lol), have to wake up at 5 am to take freezing showers. that was my experience, at least. i am afab, and chose to use spa b, but i'm comfortable using either. staff discriminated against me and lied that there was a rule saying i couldn't use both (not a real rule). you have to be phase 2 or 3 (you start on phase 1) to take night showers. in reality, the girls in my unit struggled to take showers in the morning due to timing and staff inconsistency. staff are not consistent with times. schedule wise, breakfast is at 8 am, snack is an hour later, lunch is at 12 i believe, snack is at 2:45, and dinner is somewhere around 5. they will not go slow in upping your portions, which makes physical discomfort worse than it needs to be. introducing larger portions in such a fast amount of time also risks refeeding syndrome, the risk being significantly higher. you have time limits, 15 minutes for snack and ~30 or 20 minutes for meals. residents were getting sick (including me) trying to complete in that time span. you're not allowed to finish your food once the time is up, and you are given a supplement. overall, the food and staff inconsistency were my biggest problems. if you don't have anorexia, they cannot and will not accommodate to your needs, because their system is built for those with anorexia.

Without a doubt ERC saved my life. They are knowledgeable and my team was one of the best teams there. I so greatly appreciate the support and thought they put into my care.

If ERC-Denver is an example of clinical care, I don't want it! The good news is, for business who care AND take time out to really look at their business processes from their customer's perspective, it is very easy to… rise above the low standards that most companies seem happy to accept. Daily, all day, we wait around hoping a licensed professional would come for our therapy session. If we were the chosen ones, we underwent approx. 30 min of surface-level therapy (once a week!) before being sent back into the group room. ERC promises, and even bills your insurance for more like 120 minutes/weekly. The weekly care coordination and treatment team meetings are "thorough" if you spend at most 15 minutes with your team. They make sure you sign your treatment plan regardless if your team is present or not. For example, I was in a treatment coordination meeting for less than 5 minutes one week-and neither the psychiatrist nor the nutritionist were present. #vacation I could go on, however, most importantly, a company’s reputation should be managed like a priceless asset and protected as if it’s a matter of life and death, because from a business and career perspective, that’s exactly what it is

My wife was at Eating Recovery Center for several months in multiple levels of treatment including the intensive treatment unit, residential, partial hospitalization (PHP), and intensive outpatient (IOP). The process… took several months but overall was a positive experience and helped her regain weight and start her recovery. The team there from the therapist to the dietitians and supporting staff were all top-notch. For those with loved ones in treatment Eating Recovery Center provides resources that I have not found at other treatment centers including a weekly education series and support groups. Without a doubt ERC helped save my wife's life and I am so glad we found them.

If you struggle with binge eating disorder or are a plus sized person look elsewhere. The whole system here is fat phobic. For the first three days I was given a medical gown that didn’t fit me so my entire bare… backside was exposed anytime I had to weigh in. The blood draw station was too small for me which was humiliating. And I could never dream of fitting in one of their wheel chairs. I was also told after a week and a half that since I have binge eating disorder and that’s not as common as other eating disorders that I wouldn’t be getting the treatment I needed. They never once discussed binge eating disorder the whole time I was there which made me feel like an outcast. They say they treat people who struggle with binge eating disorder but that is a flat out lie. ERC loves to lie. They also lowered my antipsychotic medication without even telling me, which lead me to a deep depression. I was on 20mg of my antipsychotic and they lowered it to 5mg which is insane. My psychiatrist, Kelsey, told me she knew they did this from day one, didn’t know why they did, but didn’t change it until I was to the point of harming myself. Also they don’t care if you self harm here, they do nothing to help. I told my team I was self harming and they didn’t care. Over all I hate this place and they should fire Kelsey

My daughter died under their supervision

Honestly a great center overall and could be so helpful to those in recovery. Diana, a therapist in their IOP, was especially helpful and insightful to patients, provides great discussions in group sessions. In terms of… nutrition therapy, I would sincerely look to other places, as my experience with Sara in the IOP honestly caused more harm than help. My experience in the ~8 weeks spent with the ERC provided little guidance, but did offer judgmental remarks at food choices or consumption amounts, as opposed to constructive commentary as a dietician. I would have continued with the ERC if I fully trusted my treatment team, but after the comments made, which truthfully should never be made by a healthcare professional in a center for eating disorder recovery, I no longer trusted the program or the dietician to provide nutritional guidance. I wish my opinion was different on the ERC, as I could see it being so pivotal in recovery, but unfortunately did not work out for me.

I highly recommend Eating Recovery Center! Our family therapist, who had extensive knowledge in the field of eating disorders, recommended ERC Denver as the premier facility for helping adolescents recover from eating… disorders. We were very pleased with the treatment our daughter received. Her entire team in Denver was so impressive and it gave us peace to know how deeply they cared for our daughter. Also, the parent workshops were extremely beneficial and it helped us to connect with other families during such a difficult journey.

I cannot say enough about the incredible care we received from ERC- specifically Tess and Jenni. There was so much to learn and it felt overwhelming at the beginning. Tess and Jenni are absolute experts in their fields.… They are caring and empathetic, yet know how to set goals and nudge. I didn’t read the other reviews, but I know at the beginning of this journey I was anxious and very worried. Rest assured that your child is in good hands if they are fortunate enough to work with Tess and Jenni at ERC. We were in the outpatient online program.

Never answer the phone or call you back. It’s outrageous, honestly.

This place is the number one We recomend the place if you want to real recovery

If you want real treatment by people who actually care about your mental health and are there to help- DO NOT GO TO THIS PLACE! Please do some thorough research before entering this program!

awful