Lakeview Center Inc – Shalimar

DANGEROUSLY NEGLIGENT. My partner and I have seen psychiatrists here for adult outpatient care for over 2 years and we are currently living a nightmare. For months, getting our prescriptions filled has been a massive… struggle due to constant case manager turnover. We are fed every excuse in the book: "we can't keep a case manager," "they are out of town," or feigned ignorance ("I had no idea!"). Because of this systemic incompetence, I'm going on 3 days and my partner has been forced to go TWO WEEKS without her antidepressants. This is not an isolated incident. I will say that the care providers themselves are amazing... But if your office cannot accomplish the basic task of filling your patients' necessary medications, what is the point of your business? We need our prescriptions filled IMMEDIATELY. Do not go here if you rely on consistent care.

Great staff, quick and friendly once you are enrolled. Life saving program. Only thing I could complain about is the waiting list upon applying. If you need to get in here don't wait! At least call and plan for it now… cause it can take a while to be seen. Other than that I have no complaints whatsoever!

Been going here for 12 years great place.

This clinic is the best.The doctor no nurses to all the cashiers are amazing love this place

I have been a patient for several months, and let me tell you how wonderful the whole staff is. The receptionist, is so kind, she’s truly amazing. Doctor Amanda Liles is such a wonderful person. She’s so amazing. I’m… lucky to have her. I’m lucky to have both my doctors. I reiterate, Dr. Amanda Liles, and the staff at Lakeview are amazing people. I don’t know how I got so lucky to have them in my life.

One star for the people that's been there for years... but if there's any new weak minded drug addicts ... then come join they give u weekend take homes just to start ... they don't even care if you fail drug tests...… there is no consequences for your actions.... but if you been there for years and doing right you get set back 2 phases bc they wanna close on weekends... they won't just add the extra to our take homes regardless.... So it's basically cool if your new you willget privileges regardless of the amount of time you put in at the clinic.... which is wrong bc if your willing to give doses to everybody then you need to do the same to everyone equally .. not just keep us the same if we already get 5 a week.... you should allow us to pick up once a week then.... But hope you enjoy my review... Hope to hear from yall soon

I have nothing but positive feedback for this treatment center because that's exactly what this is. It treats not only the addiction but the mind as well. My counselor, Kris, has helped me just within a year and a half… to completely shift my way of thinking and get to the root of my issues. I would encourage anyone needing help with opiate addiction to let this team of wonderful people help change their life as well.

Don’t go here. They will not follow up with you like they say they will. Forget trying to get in touch with any therapist, you will not revive a call back. Excuse after excuse!!!! Don’t waste your time!!!!! Allow me to… edit: I just called twice and no one picked up the phone. And of course it went to the same recording where I can leave a voicemail, but no one will call me back so what’s the use?!?! -J. D.

I am THRILLED to update this review. I went in this morning and was told that my case had been reassessed and that I would be immediately returned to phase 27/ This tells me a lot...It tells me that they actually cared… enough to consider that the drive might be a hardship. they didnt have to do that but they did and I deeply appreciate it. It also tells me that they are willing to put some trust in me and that goes a very long way towards me trusting them and it makes me want to show them that trust is not misplaced. Bottom line they actually cared enough and I am very pleased. Now if they could get a camera bathroom it would be perfect. I understand it is a community bathroom and as such a camera in there would be a problem but there has to be a better way. I can say that I HIGHLY recommend this treatment center, they did right by me when they didn't have to and that should tell you all you need to know. Thanks Y'all While I appreciate the service these people provide the experience is not a good one. I was a phase 27 patient for 3 years in the Atlanta area and had to relocate to the Florida panhandle. This was the only clinic that takes my insurance and its a 90 mile drive each way but I figured once a month would be doable...wrong I had to come weekly for 2 months and twice a month for another..I never failed a drug test and they had a 5 plus year history from my previous clinic....as if that wasn't bad enough they stand with you in a tiny bathroom while you pee in a cup this is both humiliating and abusive, every clinic I've been to uses cameras not this one. If you are an established patient I highly recommend you seek other options doctors can now prescribe suboxone that may be a better route for you. I strongly recommend Lakeview update its policies rehab should be easier than maintaining an addiction and here it is not. It's better to help people than to humiliate them addiction is bad enough by itself. Ps I am self admitted nobody made me seek help and the Atlanta clinic healthqwest was wonderful they treated us well and when we made the effort we were rewarded and celebrated milestones. Cameras are cheap these days...get one your patients and your employees deserve it.

There is a lady named Gina that works there. She distains people that are addicted to drugs. She’ll make an appointment for you and cancel it. She will keep canceling it and playing games with you. She is horrible. That… is an awful place. Somebody needs to fire that lady she has absolutely no empathy for people who are addicted to drugs

Guess dosed here and it was honestly the easiest experience I’ve had guest dosing somewhere. Everyone was extremely friendly and efficient.

The lady that runs the drug court class thinks she's better then everyone else!! If you're needing help I would not recommend going to the drugcourt class and dealing with her!!!!!!

Down here on vacation and this morning was the first morning I had to guest dose. Was nervous about how it would go. Got there and was in and out in 15 minutes or less. Very nice and professional staff. Would definitely… recommend this place to anyone else that would need to guest dose.

I know a lot of people dislike the idea of using a drug to combat another but for some it's the only sure way to live and make it through the day. There would be no way I am where I am now without my treatment plan.… Instead of worrying about money to buy stuff off the street I can finally say I'm more worried about how much I make in returns on a crypto investment. Worrying about money making money is a helluva lot more enjoyable.

I have been going to the clinic now for seven years and it truly saved my life! I can’t imagine that I would still be alive if I had not made the decision to go here. As long as you work the program like you are… supposed to then you should do well here. I have a great counselor and the doctors and nurses have been amazing!

Guest dosed from ohio and let me say this place is great! In and out in under 5 minutes every day. Not exaggerating. Super quick super nice and efficient. 40 minutes from fort panic road Santa rosa beach.

They actually care!

Life changing place!!

Went there while on vacation they were great!