New Hope Behavioral Health Center Inc – Mesa

I only have good things to say about this clinic. After 8 years, and I've only had positive experiences. They always treated me beyond fairly even when I had not followed the rules. I missed bottle checks, had alcohol… in my system, dropped dirty, and was still showed leniency. Shout out to Brittany, Campbell and all the check in ladies over the years. Thank you all.

I don't really care where I live, this is my clinic. The staff turnover is not bad, at all, practically non existent, many have been there for a very long time. Everyone is super caring, accommodating, and always… respectful. Plus, their hours are ideal for anything life throws at you.

Horrible clinic, the owner had his daughter's working/running the place, lots of sketchy ish if you can guess what i mean

This place does not value time . You can come in on time , a day late , a week late , whenever . It doesn’t matter they have no urgency there are people slumped out all over the ground they skip patients , they just… don’t care . Zero professionalism other than the receptionists at the front desk and the counselor Marne . She will treat you with absolute respect . This place is a joke I don’t recommend anyone with serious addiction problems to come here and be taken serious

I have been coming here for over 15 years and would tell anyone struggling with opioid addiction that there is a place where you can find help and never have to suffer from debilitating pains in agony because your body… is going thru withdraw and you will never have to suffer in silence trying to hide from your addiction that is always going to catch up with you so if your ready to free yourself from burden of having to chase pills and always wandering if you'll have enough to make it thru another day just hoping you can find someone who has some thing to stop those withdraws this is the place for you to find what your looking for. Methadone treatment saved my life and don't listen to what anyone tells you or what you may have heard about methadone treatment just make the call and come talk to one of the counselors to get the facts and then give it a chance because they don't expect anyone to be cured overnight but they can offer the support and start you on medication and give you more the next day and keep sticking to that plan to show up everyday youll keep getting a little bit more everyday by the end of your first week you will start to feel so much better by end of week 2 you'll be able to get a good night's rest 3rd week you won't worry because the withdraws will subside by week 4 you'll still be raising your dose but withdraws will be gone but you may still have cravings or you may not need to raise your dose any higher but whatever the case they will give you everything you need to get you drug free until you have no more cravings and you will soon wander why you waited so long to start treatment. Whatever excuses you have not to start or keep going back they can help with getting rides , filling application for access if you need help paying or can't pay they have lots of programs that might qualify you for help to get started on treatment so give them a call , you won't regret it and privacy for patience is a top priority so if your worried someone might find out like an employer or family member they do not and will not ever acknowledge if someone is or is not a patient so they can protect every person who walks thru their doors from having to worry about the choice to come there and consequences of someone finding out they make every patient sign a non disclosure agreement so if someone you know happens to show up one Day they are banned from exposing any person or patient or even talking about seeing someone while they are there for treatment so it's very discreet and you need to take a chance make the call and get your life back on track because your never to old to learn something new like how to live your life sober and happy so they will give you the tools you will need to succeed and I hope if I can convince just one person to try then these words will have been worth all it took to get them somewhere to let someone find them and if I save just one person that's enough for me and I hope to see you there one day

This place doesn’t make you feel worthless because of the reason you are here. They extend more than just help with drugs. They’re sincere and human and my counselor Marne is amazing and a wonderful woman. She has… definitely been in my life and has made such a huge difference in my recovery from prescription pain meds to now Suboxone. This is going to be my sixth year in recovery. Highly recommend this place.

The staff was very helpful and understanding. I recommend this place to anyone struggling w sobriety of opiates.

Some of the people care. But it’s ridiculous to lie to people and tell them it’s federal guidelines when it’s your clinic Guidelines. Some of us aren’t as stupid and gullible as most. We actually do our research. Also,… the logic here is absolutely amazing! If someone shows up for alcohol, 1 time in a pee test, which means it was hours ago, you will make them use a breathalyzer before they dose for the rest of their life. And it’s not as if you look at the actual number on the breathalyzer like .03, Which is like having a 1 mimosa with their friends. No, You will tell them they can’t dose for the day, and force them onto the street to go use fentanyl. They won’t have any other options because they don’t hang out with people that use anymore, Since the reason they went to the clinic was to get out of that life. That logic is full-proof, because a beer and methadone definitely will kill you. Fentanyl, That you haven’t used in a while, way safer, less chance of killing you. It’s disgusting honestly. Then you tell people it’s actually a federal guideline! No, it’s not, it’s your clinic guideline and you put people in dangerous positions. So, don’t act like you care at all, it’s deceiving and disingenuous.

So I been to a few methadone clinics since I moved every year or 2. Been sober 6 almost 7 years. And this clinic is so amazing. They don't make u go down if u miss once in a while. But miss over 3 days then they may… take u down. (Friends have told Me) But the entire crew is full of funny and sweet people, they talk with us like friends and joke about their time using and tell stories of their experience and how they found hello and now give back by helping others that r using and the ones who want to stay sober. . And just uplifting. I never feel like they look down on me cause alot of them have been where we r. Now. So I drive 20 miles everyday just for the people. And even if u use daily they still treat everyone like their ur homie. And u dont have to hide if u use. They just always have ur back will help with resources and have found housing phones and food and utility help. So many people have gotten into unhooked which is a rehab that gives u a place to stay while getting clean and stuff. And. The clinic is right next door. So this is a 10 outta 10. 5 star. Been going there 2 years and. Plan on staying there .

This place is Excellent!

The best place

Marne has been a Godsend and I honestly don't know where I would be without her and the team. I have been going through a lot I've been in pain management, I've been to rehab, I've been to prison. I know that not… everyone is built the same or seen the same things or experienced the same experiences. But, the people who can just keep an open mind and not judge someone for the first thing they see or the way that someone has lived before all of this. I know I'm no better or different then anyone. I just need help and am so thankful for you guys. And we have good and bad days like everyone else. I hope for the best for any and all of these workers here. The Dr. Is cool too just explain the total truth and they will understand the situation. I know the truth isn't always easy but they will understand. Just try to remember your in a safe environment and they are there to help.

Unfortunately my body didn't do good with the opiate replacement meds. I was disappointed to find out this place only prescribes methadone and suboxone, if you're trying to detox at home this place useless. They need… people coming in regularly for their dose to stay in business, I get it. But it would be nice if they offered aid for those trying to detox at home. Gabapentin & high dose LIPOSOMAL vitamin C did the trick for me. A little bit of benzos for anxiety and sleep. Anyone serious about getting clean, look into GABAPENTIN and HIGH DOSE VITA C. There's always better options than opiate replacement meds. Do your own research. You can do it on your own. Good luck. ALSO, this place considers people on methadone/ suboxone "sober". Another disagreement I had with the owner. We all know that's not true.

Doing my clinical hours at New Hope was a great experience. The staff truly cares for the patients and excel in what they do help the patients!

New Hope quite literally saved my life. I was hopelessly stuck on Fentanyl (2017 on/off through 2023) and Suboxone (2022 to 2023) and quit going to the Suboxone Doctor, ran out, switched to Blues, was in between jobs… and out of money and running out of time to pay my rent. I finally broke and made the call and got an induction 2 days later at 5 AM. (The 1st 2 weeks were miserable and I thought I'd never stop withdrawals until I finally got some relief at 60mg (enough to sleep more than 20 minutes without flailing around) and now I've been stable on 99mg/Day for a couple months (Started clinic in June of 2023). My counselor is also amazing and genuinely cares about us and our lives/bettering our lives. I just had to Narcan a friend on New Years (he went to the motel room next door and smoked too much). I've OD'd several times and seeing it happen is worse. Thank Harm Reduction, y'all LITERALLY saved a 20 year old kids life.

This clinic deserves more than 5 stars, lol. When I was searching for a methadone clinic I called them and they were booked for the day but I could walk in and possibly be seen incase of a cancellation , or I could go… to another clinic that would see me no matter what. Something in my gut told me, just to go to new hope. & I’m so happy that I did. I’ve never been in a clinic setting so this was all very new to me, and they made me feel so welcomed, I’ve been coming here now for almost 4 months,, the staff knows just about everyone who walks in the door, lol. It’s actually pretty comforting & nice when staff actually remember your name, especially when they’re seeing hundreds of people daily! My counselor Marne is fantastic! She listens, and she cares, she also remembers the little things you tell her like that you have a job interview this day and she’ll find you after ask how it went. That shows me she cares, because she’s also seeing multiple patients daily, weekly, monthly herself. This clinic & the staff are just so genuine and so kind hearted! They make me feel soo welcomed, and never once have made me feel ashamed for my addiction, they’re extremely understanding & never ever pass judgment! I highly highly recommend this clinic, I promise you will not be disappointed. 🩵🩵 thank you new hope, for caring! & helping me turn my life around.

Been a patient here for 2 years now and been to other clinics in the valley new hope is bar none the best clinic in the valley ! My encounters with the other 2 I attended were absolutely horrible , an absolute nightmare… where no one staffed there knew what was up or down . Both other facilities I had a different counselor every other month from the turnover rate being so high , new hope I've had Marne since day one, who is incredible BTW, it's nice to have someone who is there who can honestly support you and your can talk to without just meeting the person.. New hope Definitely brings the hope Versus making you crave it..

This is a very special group of people that provide excellent care for individuals going through opiate addiction. They make the intake process comfortable, and easy, and they also provide all outlets to help you quit… using. They all work together too keep the patients and they're families, part of their family. I know all this from personal experience. They literally saved my life! Big thank you to Mindy, and the ENTIRE staff. God bless ❤️

I have been at this clinic for 2 years now! They got me set up while I was at the rehab (UNHOOKED) that’s right next door. Ever since day one the clinic’s staff, nurses, counselors and doctors have been super supportive… and really go out of there way to make sure your comfortable and doing ok. New Hope Behavioral goes ABOVE AND BEYOND for their patient’s and is by far the best clinic I have ever been to. I don’t have one bad thing to complain about this life changing facility. I highly recommend anyone looking for substance abuse treatment to come here. Thank you New Hope for everything you have done and continue to do for me!

I started Methadone treatment here a little over a month ago, and I was immediately stunned by how nice they treated me at the clinic. Definitely not used to that being in many treatment centers, and struggling with… addiction my whole life. But here I felt genuine compassion, and that I was talked to, and dealt with a level of respect. My life is back in track, and I feel healthy & Happy for the for the first time in a long time. Thank you NH. 🙏🏼🖤💜

It’s the best clinic I have been in. The staff is really nice and I have the best counselor

Great staff with counselors who've been there for 15+ years. Provides the perfect level of care for each patient, and even does cool things like a Thanksgiving Dinner for the patients 😁👍🏻

save a life dose somewhere else