Pinelands Recovery Center of Medford – Medford

I only went to detox, they didn’t tell me that wasn’t an option. When i tried to get my possessions back and leave it was met with a NO. You want your civil rights revoked then go here.

The absolute best inpatient recovery center! There aren’t enough words for me to explain the ways that Pinelands saved my life. The program itself showed me recovery is possible, how to achieve it, how to keep & how… beautiful life can be. The entire staff, the techs the therapists the nurses & everyone else, are for the most part in recovery themselves & truly understand the journey. Kyle, Mallory & Eric are the absolute best at what they do! Everyone at Pinelands had a hand in saving my life & making my sobriety not just possible but an amazing new way of life!

I feel more comfortable staying “anonymous,” but I want to be open and honest about my experience I had. First, I cannot speak highly enough about my therapist, Steph Kinney. She is genuinely one of the best therapists… I’ve ever worked with. 🥹❤️ She advocated for me, supported me, and consistently showed up for me throughout my stay. I truly would not be where I am today without her. I also feel incredibly grateful for the recovery coaches, Kyle, Mallory, the great alumni coordinator Eric. 🥰 They all brought so much compassion, encouragement, and genuine support to my recovery. Steph, Kyle, Mallory, and Eric are people I will always remember. Unfortunately, medication management and communication with certain nursing staff seriously need improvement. Withdrawal and tapering should be individualized because every patient responds differently. There’s literally only one nurse that cares and her name is Carol. All the other ones don’t know what they’re doing and also give you attitude and roll their eyes consistently… very welcoming for 28-30 days!!!! During my stay, I went nearly six to seven days with essentially no sleep while experiencing severe withdrawal symptoms, vomiting throughout the day, and requiring multiple ER visits. Despite this, I was still expected to attend every group and meeting, which I did. I genuinely question why someone experiencing severe withdrawal, extreme sleep deprivation, constant vomiting, and recent ER treatment would still be expected to attend every single group as if nothing was happening. There is a difference between encouraging accountability and recognizing when someone is medically struggling and needs appropriate care and rest. The nursing stuff also when my mom called completely disregarded her message telling her that I was doing fine without even checking in with me because they saw me leave my room one time, This already gave the suspicion to my mom that this was sketchy… (2nd ER Visit) Thankfully, after my concerns were escalated to higher management, they were eventually addressed and resolved. The overnight room checks also desperately need improvement. Extremely bright LED flashlights were frequently shined into the rooms and toward patients’ faces, even when we were clearly asleep and breathing. This continued throughout my full 30-day stay, not just detox. Between that and doors constantly slamming throughout the night, getting even 15-20 mins of sleep was near impossible. 👎 this is kind of sad to say, but if I knew that this was going to be the case, I would’ve had a better opportunity just relapsing at the leave of my own bed without Dookie stains.. Outside of those issues, I truly had a meaningful experience and met people who changed my life. Steph, Kyle, and Mallory, thank you for helping me find purpose again and reminding me that there was still so much worth moving forward for. ❤️ I will always be grateful for your support. Overall, I would give my experience 4/5 stars. There are some incredible people working here, but the medical management, communication, and overnight environment need significant improvement. Maybe even a class on manners & respect might be more beneficial for your team at Pinelands, especially the Techs. Love you all!

Pinelands honestly saved my life. I was a shell of a person and didn’t recognize myself. Thank God for this program. The entire staff from the therapists, techs, nursing, kitchen, everyone played an integral role in my… recovery. Couldn’t thank them enough!

My journey and new life style started @ Pinelands. The staff was caring, supportive, and helped give me the foundation I needed to start my recovery. I still recommend them whenever the subject comes up at meetings.… Eternally grateful, - Juan - two - three

Pinelands Recovery Center truly saved my life. I don’t know where I would be today without the help, compassion, and unwavering support of the staff. They genuinely care about every person who walks through their doors,… and their firsthand experience allows them to provide understanding, hope, and guidance in a way that’s truly meaningful. I can never thank the team at Pinelands enough for everything they’ve done for me. I will be forever grateful for the care, encouragement, and second chance they gave me. Nothing but gratitude and appreciation for this incredible team. Thank you from the bottom of my heart.

I can’t say enough good things about Pinelands Recovery Center. Coming here was one of the best decisions I’ve ever made, and it truly changed my life. I’m now almost 11 months sober, and I recently had the opportunity… to come back and speak as an alumni. It was one of the most rewarding experiences because it reminded me just how far I’ve come. I honestly don’t think I would be the person I am today or have the amazing life I have now if I hadn’t come to Pinelands. From day one, every staff member genuinely wanted the best for me. They believed in me even when I struggled to believe in myself, and they created an environment where I felt supported, encouraged, and cared for. Recovery isn’t easy, but Pinelands gave me the tools, guidance, and hope to build a new life. I will always be grateful for everything they did for me. If you’re considering treatment, know that everyone here truly wants to see you succeed. Thank you, Pinelands, for giving me a second chance at life.

This was a really bad facility. The onboarding staff are rude and plainly show they do not care about their clients. The rest of the management staff are simply unwilling to help you with questions, or accommodations.… And all I mean by accommodations is, you forgot your soap? Your problem, not theirs, and don’t even think they will let you leave to go get some. If you try to get help for your mental health but telling them how you feel they will call the police, have you sent to the hospital to spend a week in the inpatient ward and then refuse to take you back. I would recommend a facility called bright life, they have a location in PA. Pine lands is a terrible facility that does not care about its customers, only how much money they can squeeze out of you for not helping you at all.

This place saved my life. The staff and clinicians truly care about each and every person that comes through their doors. To this day I still keep in contact with the staff and fellow patients and they still have my… best interest in mind. This place will save you if you’re willing to be saved.

pinelands is a wonderful place and saved my life. All the staff is amazing and compassionate. The alumni program is top notch with Communication and scheduling of events. Eric is amazing. Kyle and and Mallory are the… best. My counselor Amanda and case manager Nicole were so kind guiding me through this journey of recovery and family sessions on the phone with my wife were life changing. Thank you for helping me find myself and kick starting an amazing clean and sober life. I am forever grateful for pinelands and would recommend it to anyone. ❤️😃

so my son was at Pinelands, he was there on a Thursday then got kicked out on Monday because he brought in Drugs which he is wrong for doing and I understand he should of been kicked out but how wasn't it caught when he… was doing his intake, I'm just trying to figure this out. If someone could please reach out to me. i would like it if someone could please reach out to me. And who should i ask for every time i get the run around, i have mad 3 phone calls in 3 days and no one has called me back.

Pinelands was the best decision I have made in a long time. The support they offer to each individual going through their program and the resources they can connect you with afterwards is unmatched. They truly do care… for all of their clients and alumni and want to provide anything they possibly can to see them succeed. Without pinelands I would not be in a position to show up for myself and my family and I will be forever grateful for the wonderful staff and the life changing experience I had there.

I don’t know where I would be right now w/out the help I received on my recovery from addiction from all the great people employed at Pinelands Recovery Center. All of the therapists/psychiatrists and tech aids were all… so welcoming and caring! Not only for me,but for all the others that we’re suffering from this deadly disease called addiction. Im not going to single out any of the staff because they were ALL WONDERFUL during my time at their facility. So, if you feel you need help with your addiction and are sick and tired of being sick and tired then this is the treatment facility for you!’👍🏻👍🏻

This was the first time I went to rehab. I was so scared. You’re greeted at the door, meet with nurses, introduced to staff then to your room. They take the time to understand your needs. I learned a lot about myself… with the help of many staff members. The food was great, facility was clean. If I needed to talk someone was always there. I’ve been out for a year and Eric, the alumni coordinator still checks on me. Amazing place if you need to get right. Thank you Pinelands

Amazing staff, beautiful place, and an incredible program. I feel extremely proud and confident that this is where my recovery started. Not on my own. But with a supportive staff, family, and community

Definitely had a great experience here and staff is very helpful. I would highly recommend coming to this place and getting the help you need for sure!

I went to Pineland for the second time in 2026 in 2022. I went through the program but did not work. It. Pinelands is an amazing place. The staff the facility and the programs there are top-notch. The staff understands… what you’re going through from the counselors to the nurses most of them are recovering attics. They are understanding, Caring and tough but not in a bad way. We need sometimes to be put in our place to understand. I 100% recommend Pineland to anyone that really really wants to stop whatever addiction you have you have to be able to work it. I was able to get it on the second time. It is not easy for the staff sometimes to see what comes through the door, but I know that they are extremely happy when they leave through the door with a purpose now in life I also love the food amazing had to put that in there. If you’re tired of being tired and wanna get right and well go to Pinelands it will change your life for the better.

I am what some would call high maintenance. I was very nervous when seeking treatment for my mental health and substance abuse. I was very afraid I would be extremely uncomfortable and to be honest grossed out by any… facility to a point I'd run for the door by day two. My actual experience was the complete opposite. From the moment I stepped into the lobby I was set at ease. The facility was immaculate, the accommodations for the entire month were excellent. Aside from the cleanliness, rooms and facility cleaned daily by the most pleasant women, the dinning hall was also what I would consider above standards for a rehab center. The kitchen staff goes above and beyond to keep the menu rotating with some of the chefs even adding in some fun ethnic personal cuisines. If you didn't like what was on the menu there was a salad bar at lunch and dinner along with options like uncrustables, making your own PBJ, and tons of snacks. As for the most important part, the actual recovery program, I found it to be exactly what was needed. I was able to reset from a very long depression, practice coping mechanisms for anxiety attacks, and almost never think of turning substance use while there. The staff will go above to make sure that you are treated on a personal basis instead of lumping you in as "just another addict". Psychiatry was able to help me find a better medication for my diagnosis than any other professional I have had in the last twenty plus years. Small groups focused on the needs of that group daily. Large groups can become somewhat repetitive but I found the structure and routine of it all very helpful when transitioning back into life outside of Pinelands. They offered various types of self help recovery groups such as AA, NA, and CA. As well as meditation and holistic practices including Refuge Recovery, Reiki, and yoga. I honestly could not recommend this place more to anyone who is suffering from addiction or needs help with addiction caused by depression or anxiety.

I came to Pinelands Recovery ungrateful, fearful, and hopeless. I left (with some trepidation) Hopeful and Grateful. I attend daily meetings, have a sponsor, and am actively working a 12 step program. I have a life… filled with much more healthy relationships with family, friends (old and new), and am learning to live life on life's terms. I cannot recommend a better place to begin the Sober Journey. Thank you Pinelands!!

Pinelands Recovery Center has been life restoration for me! The staff is so caring, supportive, interacting and inspiring!! PRC gave me an opportunity to sober up and collect my thoughts and feelings and through their… insights I’m now able to put into action and practice a life that is filling with more love and laughter. Having PRC plant the foundation for a life well lived, I’m working with a Sponsor and through Steps in a program with a Higher Power I believe in. The alumni program is an excellent way to also stay connected. It’s all about connection and forgiveness. I am so very grateful for PRC!

I know this may sound cliche, but Pinelands saved my life. When you’re there you don’t feel like a number. You can tell the staff really about you and each other. At no point did any of the programs seemed repetitive… and I learned something new every single day. Every member of their staff played a pivotal role in my recovery. I was at the point of losing hope before Pinelands and now I’m living a sober, hopeful life. Thank you Pinelands.

Horrible place and everyone so unprofessional and not ejected

Pinelands Recovery Center was a life-changing and eye-opening experience for me when I walked through the doors in 2022. I have been to other treatment centers and Pinelands was the place to really show me what… addiction is and HOW to recover! My family and I are immensely grateful to Pinelands and how the staff, therapists, recovery coaches set me up for success.

Walking through these doors in 2014 changed my life forever. The people and culture here helped me build the foundation for lasting recovery and a future I never thought possible. In just 30 days, the trajectory of my… life changed. My family and I are forever grateful.

I could write words however it wouldn’t be enough to describe, the beautiful staff ,food and support ever! I had the best little groups and felt welcomed with hugs and gentle energy ! (the moment I came to the doorstep… )As I arrived scared confused and anxious the staff went above and beyond to make sure my stay was comfortable! I have 61 days now . Thanks for pushing me to invest into my self and to honor and love my self again ❤️

If you’re serious about getting sober you cannot go wrong with pinelands! I’m so grateful for pinelands they really did save my life. Everything about this place is amazing from all of the staff therapists kitchen staff… cleaning staff everyone is so welcoming and friendly. Along with friendly staff you really get an in depth look at your addiction and the tools needed to recover. I couldn’t have gotten as far as I have without pinelands thank you so much