Portneuf Medical Center – Pocatello

Portneuf Medical Center – Pocatello

777 Hospital Way, Pocatello, ID 83201

Accepts Insurance

3.7★★★★☆1,353 total reviews

TREATS

Substance use disorder
Mental health

INSURANCE

Accepts insurance

Medicaid · Medicare · TRICARE · VA Community Care

Hospital
Facility type
2
levels of care
Bannock County
County
Yes
Telehealth offered

About Portneuf Medical Center – Pocatello

Portneuf Medical Center operates from 777 Hospital Way in Pocatello. The site sits in Bannock County, which shapes which public funding routes apply. Nearby communities include Arbon Valley, Chubbuck and Tyhee. Idaho draws people across long distances for treatment, so travel time is worth weighing against waiting time.

Hospital inpatient care is delivered here, alongside telehealth appointments. Which level fits depends on the assessment rather than on what is available, so the useful first question is what that assessment involves. Care offered spans more than one level, which means someone can move between them without changing provider.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Idaho Department of Health and Welfare. Licensure is a legal requirement for behavioral health facilities operating in Idaho.
  • Accreditation: Not listed
  • Levels of Care: Hospital Inpatient
  • Location: Pocatello, Idaho, Bannock County
  • Phone: 208-239-1000 x2590

Key Facility Details

Levels of care
Inpatient, Telehealth, Walk-in
Pocatello, ID
777 Hospital Way, 83201
19
beds
  • Primary focusNicotine and tobacco
  • Programs forSeniors, Young adults, Veterans and military
Team
RW
Richard Wathne, MDPRT President
EO
Elizabeth O'Donnell, MDMedical Staff President
JF
John Fenstermaker, DOMedical Staff Vice President
JF
Jorge De Amorim Filho, MD
LF
Luis Fernandez, MD
SL
Steven Larsen, MD

Facility Type

Hospital RehabInpatient Psychiatric UnitPrivate RehabSmoke Free RehabSmoking and Vaping PolicyVape Free Rehab

Licensing and Accreditation

SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.

Treatment Services at Portneuf Medical Center

Hospital inpatient care runs to a set weekly schedule, with evenings and weekends spent at home. That suits people holding down work or caring responsibilities, though it asks more of someone managing early recovery alone. Ask what the assessment involves before you commit.

Trauma-specific services run alongside, which matters where the two are tangled together. Ask what happens at the end of the program as well as the beginning, since that is where plans usually thin out. Waiting times move with capacity, and what was true last month may not hold this week.

Levels of Care

Inpatient RehabOnline Rehab and TelehealthWalk-In Rehab

Substances and Addictions Treated

Nicotine and Tobacco TreatmentNicotine Replacement TherapySmoking Cessation Medication

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyDepression and PTSDDepression and TraumaFamily Education ProgramsFirst Episode PsychosisMental Health ConditionsMental Health Crisis ServicesMental Health TreatmentPsychiatric Walk-In ClinicPsychosocial Rehab ServicesPsychosocial RehabilitationPTSD TreatmentSerious Mental Illness TreatmentTrauma Treatment

Counseling and Therapy

Activity TherapyCognitive Behavioral Therapy (CBT)Counseling and TherapyDialectical Behavior Therapy (DBT)Evidence-Based TherapyGroup TherapyIndividual TherapySpecialized Therapy

Specialized Programs

Adult RehabCourt Ordered RehabLegal Advocacy SupportSenior RehabSenior TelehealthTrauma Informed RehabTrauma Survivor ProgramsVeterans and Military RehabYoung Adult Rehab

Portneuf Medical Center Address, Location and Contact Information

The address is 777 Hospital Way, Pocatello, ID 83201, in Bannock County. The catchment reaches Arbon Valley, Chubbuck and Tyhee. Confirm what a program covers before traveling in, since the level of care listed is not always the level with capacity.

Telehealth appointments cover some contact where travel is difficult, which removes part of the journey for people further out. Ask what a first appointment involves and how long the current wait runs before making the trip. Waiting times vary with capacity, so call ahead rather than arriving unannounced.

Cities within reach

Nearest neighborhoods

Distances are measured from this facility's recorded coordinates and are straight line, not driving distance.

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How Much Does Treatment at Portneuf Medical Center Cost?

Rehab in Idaho without insurance typically costs $170 to $600 a day for residential treatment. Those daily figures are state estimates, as Portneuf Medical Center’s own prices were not found when this page was written.

Treatment prices generally include accommodation, meals, the intake assessment, group therapy and individual counseling. What Portneuf Medical Center’s own price includes was not found at the time of writing, so this is an estimate. Call and ask, particularly about specialized therapies such as EMDR.

Payment Options

Community Block Grant FundedCounty Funded RehabMental Health Block Grant FundedOther State FundingSelf Pay RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded Inpatient RehabState Funded Mental Health TreatmentState Funded PTSD TreatmentState Funded RehabState Funded TelehealthState Funded Trauma RehabState Mental Health FundedTribal Funded RehabVA Funded RehabWelfare Funded Rehab

Insurance Accepted

TRICAREMedicareMedicaid
VA Community Care

Medications Offered

Antipsychotic MedicationAripiprazoleAripiprazole Rehab That Takes InsuranceAripiprazole Rehab That Takes MedicaidBrexpiprazoleBrexpiprazole Rehab That Takes InsuranceBrexpiprazole Rehab That Takes MedicaidCariprazineCariprazine Rehab That Takes InsuranceCariprazine Rehab That Takes MedicaidChlorpromazineChlorpromazine Rehab That Takes InsuranceChlorpromazine Rehab That Takes MedicaidClozapineClozapine Rehab That Takes InsuranceClozapine Rehab That Takes MedicaidFirst Generation AntipsychoticsFluphenazineFluphenazine Rehab That Takes InsuranceFluphenazine Rehab That Takes MedicaidHaloperidolHaloperidol Rehab That Takes InsuranceHaloperidol Rehab That Takes MedicaidLoxapineLoxapine Rehab That Takes InsuranceLoxapine Rehab That Takes MedicaidLurasidoneLurasidone Rehab That Takes InsuranceLurasidone Rehab That Takes MedicaidOlanzapineOlanzapine and FluoxetineOlanzapine and Fluoxetine Rehab That Takes InsuranceOlanzapine and Fluoxetine Rehab That Takes MedicaidOlanzapine Rehab That Takes InsuranceOlanzapine Rehab That Takes MedicaidPaliperidonePaliperidone Rehab That Takes InsurancePaliperidone Rehab That Takes MedicaidPerphenazinePerphenazine Rehab That Takes InsurancePerphenazine Rehab That Takes MedicaidPsychiatric MedicationQuetiapineQuetiapine Rehab That Takes InsuranceQuetiapine Rehab That Takes MedicaidRisperidoneRisperidone Rehab That Takes InsuranceRisperidone Rehab That Takes MedicaidSecond Generation AntipsychoticsZiprasidoneZiprasidone Rehab That Takes InsuranceZiprasidone Rehab That Takes Medicaid

Support Services

Case ManagementEducation and Job TrainingHealth and Wellness SupportHousing and Employment SupportNutrition and Fitness CounselingRecovery Support ServicesSuicide Prevention Services

Dual Diagnosis Treatment

Dual Diagnosis with Serious Mental Illness

Assessment and Testing

Medication Side Effect MonitoringScreening and AssessmentTobacco Use Screening

Key Locations Served Near You

Portneuf Medical Center – Pocatello

777 Hospital Way, Pocatello, ID 83201

Accepts Insurance

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Portneuf Medical Center – Pocatello

777 Hospital Way, Pocatello, ID 83201

Accepts Insurance

Portneuf Medical Center Reviews and Ratings

Accreditation and licensing tell part of the story at Portneuf Medical Center. Reviews from patients and their loved ones tell another part, and the two are shown on this page so they can be read together.

3.7
★★★★☆
1,353 reviews on Google
510
40
32
21
12
Breakdown of the 15 most recent reviews with text
★★★★★
LaRae Wagner1 month ago

Appointments with Dr Y Rodriguez & staff have been wonderful! The are direct, timely, ask concerning questions, Arrange for testing, efficient & I feel they care. Thanks to Dr. Rodriguez & staff

★☆☆☆☆
Steven Thomsen1 month ago

When I pay a bill and you continue to harangue me for the bill I have already paid it pisses me off. That’s all I have to say about it. If I had another close option to you hospital I would use it.

★★★★★
Maria De la Trinidad1 month ago

Every time I have been to this hospital, I have had the best experience. The staff has always treated me with kindness and made me feel welcome. I truly appreciate the great care and the way they have always made me… feel comfortable.

★★★★★
Steve Lewis1 month ago

Care was fast and great. All staff were very kind and efficient. Specially remember Sam the Occupational Therapist and McKenna CNA. Both were very kind, friendly and professional.

★☆☆☆☆
Mike Werner1 month ago

Sick and hurting people overflowing the waiting room 4 hour wait and no progress being made. Horrible management for no solution. Just make people suffer in the waiting room.

★★★★★
John Bateman1 month ago

They were very attentive and through

★★★★★
T Irish1 month ago

Dr.Roth is nothing but amazing. She goes above and beyond. Everyone that took care of me was also amazing. Very impressed!

★★★★★
Cfay Rivera1 month ago

Surgery went well. Doctor, nurses and support team have been great.

★★★☆☆
Janet Seymour1 month ago

Staff was great, care and attention was much appreciated. The cold I caught while there, not so much.

★★★★★
Brenda Pollard1 month ago

Seamless experience! I showed up 15 minutes early and was out of there with a smile and no pain before my appointment was even scheduled to start

★★★★★
Julie Anne Sagendorf1 month ago

I am positively impressed with how efficiently the Portneuf team works. Communications are clear, check-in is smooth, and the injection I receive is less painful because of prearrangement to remove the vial from… refrigeration before I arrive. Parking is close, so my visit is easy to accomplish.

★★★★★
Diana Gott2 months ago

EDIT: increasing my rating because the billing problems were with Medical Imaging Associates. Thank you for trying to help PMC. And I'm truly sorry about the confusion. Portneuf Medical Center billing has become… horrible. There is a huge disconnect between what's happening at the hospital and the services you are billed for by another company. They do not know what the other is doing and the local professionals at PMC can't help with billing mistakes. The convenience isn't worth the nightmare over-billing for services not rendered. Unfortunate, because the doctors are good.

★★☆☆☆
Ken Curtis2 months ago

Removing the parking assistant has definitely limited my access to PMC. I have routinely used that service due to my disabilities as I entered the many options of my visits, xrays, tests, surgeries etc. I am now trying… to find other options for my care. Ken Curtis.

★★★☆☆
Teresa Deighton2 months ago

Your staff does only what they want to do. Some nurses struggle with English language. When you are honest sick, you next great care.

★★★★★
Stephanie Carr2 months ago

This department at the hospital fantastic

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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