Red Rock Behavioral Health Services – Weatherford

This place genuinely has been a living nightmare for my mental health issues. I started seeing a counselor back in April/May in attempt to get back on my medication at an affordable cost because I haven’t been able to… get insurance in three years. I did intake and was scheduled for an appointment with a counselor same day, saw the counselor two times outside of that then she told me they’d call to schedule my appointment. They didn’t call me back until today (August 17th), I missed the call due to work. When I got off I listen to the voicemail and she is giggling. Mental health is no game or joke, so don’t let this facility play with it.

most of the staff (besides a select few) pretends you’re not there. there is no therapy/ support. they essentially just put you in the ward and leave you there. I was told by the PA that I shouldn’t assume what they’re… going to do despite the fact that I went there voluntarily. this place is horrible, do not send yourself or your family there if you have a choice

I feel safe here. Especially when my ptsd and manic shit hits. The staff is cool. Mostly college kids studying psychology and stuff. Food is bomb. Its a nut house but would go crazy and stay again. Give 5 outta 5 stars

This place Makes no sense go somewhere else if you want to get your medication my husband had four days left of his medication came here, hoping that he would be able to get all this done in one day and leave with… medication so he should go back to work and not miss any more work. Miss two days of work to try to get this done all in the same month And they still told him he needs to come back scheduling an intake, then schedule to see the doctor They wanted to push Medicaid down his throat this place is a joke go to family children’s services in Tulsa. You can do a walk-in assessment then you see a counselor the same day then you go up and see a doctor the same day and then you go up to the fourth floor and get your medication‘s all in the same day

recently stayed here the facilities were nice but i was going through some psychological issues that the staff was able to deal with. i’m not the easiest person to deal with but red rock could handle me.

The staff there is phenomenal. These people actually care about you. I'd recommend it to anyone.

I been here a couple times. It's really not that bad. They just suffered so much of failures. I really like Jessie the very nice and kind counselor. She is helpful. I tried to keep going to red rock. I knew I was going… to fail.

Therapist are toxic and rude. Whitney Royalty especially.

I look up to Bethany. One of the best tharapist I've ever seen

WEATHERFORD, OKLAHOMA RED ROCK CRISIS UNIT does not follow HIPAA GUIDELINES nor HEALTH and HUMAN SAFETY GUIDELINES at all. The Mental Health Technicians (MHT team) doesn't clean and disinfect the showers after each… client uses them, even if a client has FOOT FUNGUS, HIV, HEPATITIS or even uses the SHOWER AS A TOILET. Clients aren't told about nor offered the shower sandals that are there for them to use. I even tried to donate over 10 pairs of brand new sandals to add to their small collection of 4, but management refused to accept them. The laundry is washed together in the same load with cleaning rags that contain harmful chemicals. It's worse when they insist on making clientele reuse stained underwear right out of the same load... yes those soiled with feces and urine are mixed in with the bedding and towels. Very unsanitary - they insist on reusing cold dirty mop water to clean the floors at night, because it's easier than walking down two hallways to the maintenance room to dump out the old nasty water and replace with new hot water and floor cleaner. MHT's laugh at and express their hatred toward repeat clientele. Moreover during work hours the immature MHT's do research on clientele on the internet such as Facebook and talk among themselves regarding this or that person (while clientele are present or not). These immature MHT's love to gossip about every little thing including about each other behind their backs. They are all VERY MANIPULATIVE, CHILDISH, DISRESPECTFUL and SPITEFUL. As for the cook, Dee and one of the nurses they are the only down to earth kind souls. The worst person at Red Rock Crisis Center is a nurse named Kim (a short, fat, old woman with blond dyed hair and glasses), well she is very bitter, hateful, hostle, spiteful and ill mannered. I met with Mindy, the boss to discuss many issues including possible suggestions, enforcing rules and serious faults I hace personally witnessed; however, the MTS team was telling me the truth about her, "You'll get fired if you say anything. Mindy doesn't care about rules. She doesn't want to hear about any of it". AVOID! AVOID! AVOID!

I would recommend going somewhere else. They change appointments without telling you causing you to miss them. Mental health is important. How can you get help with it if you cannot ever actually get an appointment?… This happened multiple times, not just once.

Staff was kind and listened if you had an episode. Food was actually amazing and made by Dee. Mindy, the director, was helpful with suggestions and tips.

Were not on time for my partner’s appointment, brought her in a HOUR late. Then proceeded to acted as if they had better things to do then assist her — to do their jobs. Find better healthcare.

These people have no idea what's going on. Very unprofessional and childish staff. This place deserves to be closed down. Take your mental health needs to the city.

Horrible experience, these people should be looked into.

This place is a joke, go somewhere else.

Absolutely unprofessional childish therapists and staff. Paper thin walls that you can hear through. No one here seems like they want to work with you. This place is a joke and I'd give it zero stars if I could.

Horrible experience, very unprofessional.

Very unprofessional and PAPER thin walls when talking to therapists, I waited weeks to talk to a therapist that didn't speak English very well through a computer with horrible internet connection due to covid. Would… give half a star if I could. Very little privacy due to cheaply made walls and talking through a computer and monitor. What an absolute joke.

This is the worst facility with the worst people I have ever met. Totally unprofessional! Total harassment and total miscommunication which they do no part to fix!