River Source Treatment Center – Gilbert

This is their website. Unreal.

Try to call all numbers provided and all are out of service. Terrible help

I was a part of the extensive outpatient program 3 days a week for 3 hours (6-9). And I am pretty disappointed with the outcome. First of all, the lady that we had in the beginning (Correy) was a complete joke! She… clearly didn't give much of a shit about her job, and her FIRST night, she pressured us into leaving early. After her, we had a bunch of randoms show up for the next following week or so. A different person for each night. And then FINALLY we get our main person. Apparently, consistency was a problem for the River Source on this one. And it felt like they weren't adaquetly equipped to host the 6-9 night program. Although she was extremely nice, she wasn't the best at her job. She forgot my weekly check-up 2-3 times! And she was all over the place. In general, this place is nothing more than an over glorifed AAA meeting. You guys do the 12 steps, and so do they. They only difference is them taking urine samples and checking up on you 1x a week, which is a hit or miss. I could get the same results for free! I don't know how the in-patient program is, but I wouldn't think it's any better than the out-patient. Go find someplace better!

This is a great place. The doctors and staff were excellent, they went above and beyond. We had AC, Beautiful scenery and a nice comfy Bed. I was lucky to meet all the wonderful people who were there with me. Thank you!

I absolutely LOVE The River Source! I moved here from Arkansas and they have been so amazing helping me along my path of recovery! The people are so welcoming and i love that they encourage us all to be engaged in our… community. Its just an overall amazing place to be going thru this part of life, I recommend it to everyone looking to get their lifes back on the right track!

I saw this place had good reviews so I was going to try to go here but after TRYING to work with the staff and TRYING to get answers for questions I have been told by 4 different people here they are going to call me… back and ZERO out of FOUR times have they ever called back . Zero times, 4 different people telling me theyd get back to me have just left me hanging EVERY SINGLE TIME

I went to treatment here 2 yrs ago & at that point I would’ve given it 5 stars. This time it was completely different. They claim on their website to have a holistic approach with massages, acupuncture, sauna, & vitamin… IV bags. They had none of these things anymore accept for the vitamin Iv bag & they wanted me to pay more money than the $5000 I paid to get in the door! I came here wanting to work on myself & just wanted peace. I did not know it was not made aware I need to bring my medication in. So my psych medication that I’m on just an antidepressant I did not have it for 4 days until my husband drove it to the facility. Taking time off of work to do so. they refused to write me another script for it on top of it they refused also to give me my testosterone for my hormone therapy that I have on the outside. I didn’t have anything for four days and then I finally got it and this girl starts going t crazy on me so they put me in a position to fail and then they acted like I was crazy for failing They had some woman in there who was a schizophrenic that repeatedly verbally attacked me, stared me down in every group I was in. Then when I was at my max, shaking, hyperventilating, & visually noticeably pushed too far, they forced me to sit in a room with this mentally ill woman & try for the forth time to try conflict mediation. If someone is delusional and schizophrenic, this type of approach is useless. Her delusions took something I said in group & made it somehow about her. She had decided she hated me & that was it. The BHT there told me to be careful what o shared in group as I may trigger someone. What I said was an analogy used in recovery a lot. That allowed this woman to make me afraid to share in group. I no longer was allowed to have a safe place to work on myself & the BHT backed her up. This is NOT a safe place to work on yourself. I had no idea this was a dual diagnosis facility for schizophrenics as well. They should have a different level of care on a different floor than ppl just trying to get sober. Then when we did the last “conflict mediation” group. Naturally regular strategies didn’t work. . You don’t push ppl into doing something that sends them into a full on panic attack well, not giving them any of their regular medicines so their levels aren’t correct.& then act like it’s my fault. Please save yourself the drive the time in the energy just go to a different facility. You never know you could be next.

Great program! Great facility! Great staff! Saved my life, could not of done it without them!

Iop in the gilbert facility is amazing i had one of the best therapist ivwr ever known

The staff at The River Source are compassionate, empathetic and professional. They are easy to conduct business with. They make it very easy to conduct business with!

Simply, thank you.

This place honestly and truly helped me in every way get back to myself and be even stronger Spiritually, mentally, emotionally, and physically than I was before. Thank you River Source and all staff!

This treatment center changed our lives… My son entered the River Source having been an IV drug user for almost 2 years. Every day I had to prepare myself to receive a phone call telling me my son was at the morgue. And… then he finally accepted help. He was at the River Source for 30 days. That in itself was a miracle, but I credit the amazing staff, as well as the isolated location. Then he went outpatient with another agency and ended up relapsing within days. He returned to the River Source, but with a bad attitude towards treatment and being sober. Eventually he was asked to leave, which would upset most parents, but I knew his actions merited this response. Good news… he has now been sober for a year. I am in awe and forever grateful to the River Source. Rose & Charlie, you are AMAZING and life changing! Thank you from the bottom of my heart! 💜

This review is based off of my personal opinion and observation after seeking continued recovery support and education after voluntary admission into rehab. I came to the River Source in Gilbert for their PHP program… after leaving the Desert Hope Rehabilitation Center out in Vegas. I came from a rehab center that was strictly recovery based (not fellowship based) with highly engaging group therapy. There was definitely a lack of engagement and activity at the River Source. Every day felt like I was in a quiet waiting room of people with a chaperone who spent most of their time writing in a notebook. It was understandable they needed to keep tabs but it was time-consuming and awkward waiting for them to finish their written inputs. “If you’re not here, you’re somewhere else” was mentioned a couple times and it would possess more meaning if work was being done. A group of addicts have the potential to create more open conversations but without effective direction then everyone is barely scratching the surface of deeper meanings. Shouldn’t there be an emphasis on adjusting to sober social settings with concrete communication tools? Your participation and engagement is measured by the book, literally a binder they give you upon admittance with some worksheets that spell everything out for you, which feels like a forced bare minimum of expectations of self-reflection. I was financially set up on my insurance and a payment plan out of pocket to read aloud in group material from NA and AA which anyone can get for free from attending meetings outside of PHP groups. God seemed to me to be the general topic of conversation, reading material, and the foundation of recovery though they don’t advertise it. One day we played hangman for a couple hours, another day we had to come up with a survival list for if we were stranded on an island… activities that didn’t correlate with recovery or have any take-aways from it, so honestly, it felt like they couldn’t think of anything productive for us to do. Socialization is a huge part of recovery and I believe we could’ve used that time to incorporate creative activities that put our personable skills into practice. I appreciated the hours of independent journaling I accomplished since my brain was starving for engagement because otherwise, truthfully, I walked away with nothing gained. I didn’t feel a sense of therapeutic support in groups because there wasn’t much being processed besides a share from a worksheet in the said binder. Lastly, there was an instance where confidentiality wasn’t valued by a therapist and spoke about an absent client’s moment of weakness, it felt like inappropriate bragging rights of a therapist deeming themselves as the client’s reason they’re successful in their sobriety. Something the client should choose to share if they were present. For mere money’s worth, there are so many hours that could be spent learning about toolkits, the recovering brain, processing emotions, relapse prevention, challenging thought prompts, patterns of living, reflections, time management, setting boundaries, skills that transfer over to real life! Hopefully, they can incorporate a more engaging environment in the future. By the way, you will get asked to leave a review about how awesome the staff is. I wouldn’t use the word awesome, I would say they were professional. I will give a shout out to Steve, he was the most personable, empathetic, and most engaging staff member in my opinion, unfortunately he doesn’t lead groups.

I just completed treatment at the River Source and I am so thankful for the staff there. From admissions to Alumni, they were with me every step of the way. The BHTs are amazing there. And Phillip, the Alumni… coordinator makes sure you stay connected even after you leave. He was very helpful with getting and staying connected!

This is really good rehab . Staff is great , from residential to PHP IOP thank you for everything you've done for me ."TOP DAWG" 🐕‍🦺 shout out Phil.

I have been to other treatments before checking into River source and although I did accumulate 3 1/2 years of sobriety I fell off once again. In desperation and need for help and support my husband found River Source.… I was scared and reluctant to go in at first but as the days passed and as I settled into residential it became more clear to me this was a fantastic place for me to start fresh and gain new tools on my long journey ahead. I strongly encourage doing the full treat (residential, PHP, IOP). I have gained so my new fellow friends in recovery by doing PHP and look forward to going into IOP soon. This facility really does show everyday how much they care and want the best for their patients. I would highly recommend checking them out if your in need of a quality place focused on recovery and fellowship. Big shout out to Yotonya, Steve, Waldo, Shirley, Theresa, Chris, Philip, Jill, Kim, and Megan who always have a smile on their face when I walk in and have never made me feel less than, I appreciate all you guys do for us!

My experience at Riversource was fantastic. The tools I received while there was personal, caring and rebust. The knowledge and tools I received from Riversource have started my journey of recovery off on a strong path… and my confidence is off the charts. The best part of Riversource is their personnel. Each unique but they care about you and taylors their care to the person. Would recommend to anyone seriously trying to give life another chance.

This treatment center saved my loved ones life. They never gave up, but also made my loved one put in all the work needed for recovery and the follow up from riversource has been a major part in his recovery and him… remaining clean and taking accountability. I can't say enough postive things about Riversource. Supporting a loved one through recovery works when you have the support of a treatment center and I would recommend Riversoure to anyone needing help.

Thank you! The River Soruce recently help my son. He was on the brink of losing everything in his life so we called the river source. Nick was very helpful on the phone and really made him feel comfortable about going.… Once my son got there the staff was great and help him get his life back on track. I'm so thankful to the river source and all they do. If your looking for a positive change in your life call them today!

So I just need to give this place the credit they are due. They helped completely change my family members life. The staff was great and so helpful through the whole process. If you are looking for a solid foundation… for your love one to go to, this is exactly where they need to be. Thanks so much River Source, I'm forever grateful.

Absolutely fantastic one of the best treatment centers available

I’ve been clean from heroin for just over 5 years now. 7 years ago I went to river source. I highly highly suggest you take your loved one somewhere else. There methods are borderline verbal abuse and meant to break you… down instead of building you back into a normal person. You can’t trust these 5 start reviews either. I was tricked into leaving a good review while I was still in the center. My reward for leaving a good review was being able to see my family for an hour during the weekend. I think it’s pretty sick and twisted to use someone at literally their most vulnerable state for a good business review. There are much better places in Arizona. Like Sierra Tucson. That’s just my two cents.

I'm writing this review one year to the day after entering The River Source's 120 day program. That's one year sober! So much gratitude to this life changing (and life saving!) program and the great staff for launching… me into the path of my recovery.

IOP has been amazing, Natasha has begun to peel me like an onion and I will never be able to thank her enough for the progress she has helped me make.