Sagent Behavioral Health – Red Wing

If I could give zero stars, I would. My experience at this location was extremely disappointing. The receptionist was rude and unprofessional, and the results from my visit were never sent to my provider. I followed the… instructions I was given, completed the required testing, and later learned that the results were missing. I am appalled by both the lack of follow-through and the way patients are treated upon entering this location. Clear communication, professionalism, and basic respect should be expected in any healthcare setting.

Jim.is amazing. Look forward to every meeting.

I'm happy with the services I'm getting the people there are really friendly and nice and they got great therapist too kind friendly caring and they are a great help ...... I'm glad I'm found them and are going through… them

Good therapist and doctor, only reason for missing 5 stars is their portal is not for the faint of heart.

Saw a PA C for an intake appointment and to potentially get a referral for specialized treatment/diagnosis. I got incorrectly diagnosed as having Major Depressive Disorder in less than an hour and he attempted to push… drugs on me. Unprofessional and extremely unhelpful.

Dr. Dan is awesome

Nice environment comforting therapist

I see Tina from the armed Wing Office and she is a great therapist!

It's nice to do it over the phone. Tina is real nice love to talk to her

Easy to book, great therapists and great placements. Online or in person . Affordable too!

My son's treatment was exceptionally wonderful and I would recommend to anyone in need!

The comfort level that I have grown with my therapist is amazing..she's amazing...don't be afraid to get the help you need guys!!

Very unprofessional practices

Unprofessional. Would have given them no stars but couldn't. Was referred to see a specific therapist at Nystroms by a health provider. Was told that therapist was not taking new patients but since we were referred they… would ask them if they could fit us in their schedule. Nystroms therapist said they would take us, so we made our initial appointment, over two weeks out. Nystrom also pressed us to make 3 additional appointments. We submitted our intake online and got our appointment confirmation call 4 days prior to our initial appointment. Then we received a call stating the therapist was leaving. This call was 3 days before our 1st appointment. Was told we could make an appointment with a different therapist. None of the other therapists profiles states specific specialized interest in the issues we were being treated for. We declined the offer to see a different therapist. We just wished we hadn't submitted the intake with our personal information. Very unprofessional for a mental health provider.

I would highly recommend Nystrom & Associate's. Make sure you choose a therapist that is a good match for you! The therapist I have is fabulous! She's highly educated, easy to communicate with in a relaxing clean… environment. I have learned so much about myself and have so much more to explore and figure out. The Receptionists in Red Wing are both super nice and greet me upon my arrival. The price per visit is reasonable as my insurance doesn't cover it. It's also local. They have an appointment reminder set up a day before and again the morning of your appointment. Making appointments online is never a local person, I prefer in person and make my appointments before I leave. You can also set up appointments weeks ahead of time. Toni Hartfield 03/13/22

Experienced and knowledgeable licensed professionals delivering excellence!