Treatment Solutions of South Florida – Pompano Beach (150 SW 12th Avenue)

They helped me alot!

I wasn’t sure what to expect coming in, but First Step really surprised me in the best way. The staff actually listen and don’t make you feel judged. That alone made a huge difference for me.

First Step BH helped me get back on track when I felt completely lost. The support here feels genuine, not forced. You can tell they care.

Super grateful for this place. The environment is calm, the people are kind, and you can really focus on getting better without distractions.

This place is very unprofessional. Out of all the staff there was only three that seemed to care. They kicked me out for wanting my medication. To help prevent a stroke due to my Brian bleed. A male nurse let me know… with no hesitation that they do not sterilize medical equipment. Another nurse handled medication with bare dirty hands, they flew me to their facility then put me out, they didn’t care how I was going to get home. They sneakily called my 87 year old grandmother after I asked them not to bother her she has dementia Now my grandmother is sick and worried. They mad me sign wavers without explaining or reading them to me. Than kicked me out. They have no heart or compassion for mankind at all. The staff are having sexual relations with one another. And inappropriately looking and commenting towards clients. The Doctor will not listen to your concerns. The place does not look like it does on the website. It smells like mildew through out the whole building. The place is a joke. I wouldn’t recommend my puppy spending a night there let alone a human being. The head of nurse Claudia and therapist Myranda were so nonchalant about the fact I’m homeless out here in Florida coming from California. They just dumped me off at the airport . You can’t wash your own cloths. And they make you sign a waver saying that they are not responsible if they get tore up. They also made me sign a waver that if something happens to me on their facility they are not responsible. Than kicked me out. I wouldn’t recommend, or go to this place if it was my last option. Ever the blankets smell like mildew. They are sneaky and lie. Frank was nice Kyle was nice keya I don’t remember the names of a couple more. They left a paralyzed client that fell out his wheelchair in a ditch screaming for help and they laughed about it. Even the staff. I seen staff asking a client for a knife to stabbed the man in the wheelchair in the back cause he tiered of pushing him around and listening to him. Joke or no joke that was insane. And unprofessional.i rather die of my acholisim disease than to go back there Proof they knewbleed they new about. Everyone felt like they were in prison. They put a ankle monitor on you just to follow you around the house my roommate left the next day I ativived

One of the best behavioral treatment facilities I went to. Most highly recommended!

1st step is a top notch rehab that truly cares about their patients

First Step BH honestly changed my life. When I first got here, I was a mess, but the staff were super kind and actually cared about helping me get better. The place feels really positive and supportive, and they make… recovery feel possible. I’m really grateful for everything they’ve done for me.

When I first came to First Step Behavioral Health as a client, I was struggling deeply with my mental health and felt like I had nowhere else to turn. The therapists and staff here helped me in ways I didn’t think were… possible. They gave me a safe space to talk about what I was going through, taught me coping skills I still use today, and most importantly reminded me that I wasn’t alone in this. Now, as a staff member, I get to witness that same transformation in others every day. I’ve seen people walk in carrying so much pain and leave with hope, stability, and confidence in themselves again. Mental health recovery isn’t easy, but First Step provides the structure, compassion, and real support people need to heal. I’m forever grateful for how this place changed my life, and honored to now help others on their own journey.