Via – Harrow – Pinner Road – London

Via - Harrow - Pinner Road – London

97 Pinner Road, London, GB
4.6★★★★★14 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Outpatient

Community
Facility type
2
levels of care
Yes
Telehealth offered

About Via – Harrow – Pinner Road – London

Via Harrow is a community drug and alcohol service for people aged 18 and over living in the London Borough of Harrow. Commissioned by Harrow Local Authority and run by the national charity Via, it operates from a base on Pinner Road and offers free, confidential advice, care and support around alcohol and drug use.

Support is delivered through personal keyworker sessions, support groups, drop-ins and motivational programmes, alongside education and employment support, with evening, online and telephone or video appointments available. People can self-refer or be referred by a professional, and the service also supports family members, friends and carers.

Key Facility Details

  • Regulator: Registered with the Care Quality Commission (CQC), the body that inspects health and social care providers in England; we aim to check registration details regularly.
  • Levels of Care: Outpatient support including keyworker sessions and group work.
  • Funding: Available through the public health system, state-funded.
  • Languages: Treatment delivered in English.
  • Location: London, Greater London, United Kingdom.

Facility Type

Community Treatment CentersMental Health ClinicNonprofit RehabOutpatient Mental Health Clinic

Via – Harrow – Pinner Road Detox and Rehab Services

Via Harrow is a community drug and alcohol service for people aged 18 and over in the London Borough of Harrow, run by Via, a national charity, and commissioned by the local authority. Support is delivered on an outpatient basis through personal keyworker sessions, support groups and drop-ins, and motivational programmes, with evening, online and telephone or video appointments offered alongside in-person contact.

Group and individual keyworker sessions form the core of how people are supported, with education and employment support built in alongside contact for family, friends and carers. As with most community services, the exact approach used can vary by programme and clinician, so it’s worth asking what would apply to the level of care you need.

Levels of Care

Aftercare and Continuing CareEvening TreatmentOnline Rehab and TelehealthOutpatient RehabOverdose Prevention EducationWalk-In RehabWeekend Rehab

Substances and Addictions Treated

Alcohol RehabBeer Addiction TreatmentBinge Drinking TreatmentLiquor Addiction TreatmentNicotine and Tobacco TreatmentSmoking Cessation CounselingWine Addiction Treatment

Mental Health Disorders Treated

Family Education ProgramsMental Health TreatmentPsychosocial Rehabilitation

Counseling and Therapy

Counseling and TherapyEvidence-Based TherapyGroup TherapyIndividual TherapyMotivational Interviewing

Specialized Programs

Adult RehabMen's Outpatient RehabMen's RehabMen's TelehealthWomen's Outpatient RehabWomen's RehabWomen's Telehealth

Where Is Via – Harrow – Pinner Road?

Via Harrow operates from 97 Pinner Road in Harrow, Greater London, a road running through the West Harrow area not far from Harrow town centre and its shops and transport links.

London Heathrow is the closest major airport to Harrow, with Harrow-on-the-Hill served by London Underground and mainline rail into central London. As ever, confirm the exact address and any drop-in hours before making a special trip.

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How Much Does Treatment at Via – Harrow – Pinner Road Cost?

Via Harrow is described as a free and confidential NHS- and local-authority-commissioned service, so eligible Harrow residents can generally access support at no direct cost, with eligibility depending on residency and referral. Privately run outpatient programmes in London typically cost in the region of £1,500 to £4,500 a month, a market estimate rather than a reflection of this particular service’s charges.

Contact the service directly to check how self-referral works, what the evening or online appointment options involve, and how family and carer support is arranged alongside a person’s own treatment.

Payment Options

State Funded by Treatment TypeState Funded Outpatient RehabState Funded RehabState Funded Telehealth

Public Insurance Accepted

Support Services

Employment SupportHousing and Employment Support

Key Locations Served Near You

Via – Harrow – Pinner Road – London

97 Pinner Road, London, GB

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Via – Harrow – Pinner Road – London

97 Pinner Road, London, GB

Via – Harrow – Pinner Road Reviews

Anyone who has used Via Harrow‘s support, a family member who has walked alongside someone during treatment, or a professional who has referred into the service is welcome to share their experience here.

Beyond reviews, it’s worth looking at the service’s registration with the Care Quality Commission (CQC) and how its team is structured. A useful question to ask is what happens if someone needs more intensive support than the drop-in and keyworker model offers.

4.6
★★★★★
14 reviews on Google
57
41
30
20
11
Breakdown of the 9 most recent reviews with text
★★★★★
loirinha gizmo10 months ago

I want to say that this service so far has been amazing! I've been working with Adina to reduce and stop smoking, and so far it has been amazing. Miss Adina has supported me every step of the way and has tried her best… to help me not only finding the best replacement for me, but as well to understand where and when my craving hit the most and how to try and resist/avoid them. She has been very supportive, and non judgemental and has understood when I regressed, but also pushed me to want to do better in my own time and without rushing the process. I look forward to continuing my sessions with her, and I hope she can help others the same way she has helped me. A big thank you to Adina.

★☆☆☆☆
M10 months ago

All the decent people in that place have gone now it's full of people who couldn't care less and drop you as soon as you move knowing you have no help elsewhere which I found disgusting.

★★★★★
Mehrshad Eshraghi1 year ago

This center, with its kind, expert, and diligent staff, is my house of hope for salvation from the pollution of addiction.

★★★★★
Mat Afsha1 year ago

Good service to addicts who are victims of society. The doctor of this complex has more than 20 years of experience in helping these people and their families.

★★★★☆
Mig1 year ago

To be honest,when I first went there, I thought it was going to be the usual blah blah blah stuff but it's not. There is no judgement no disrespect,just ways to assist. If you want to quit that's fine,if you want to… reduce, that's also fine. Whatever your goals, targets and reasons, they will help but only if you want to...

★★★★★
Mario Alexandru Draguti2 years ago

VIA the best Drugs and Alcohol recovery center. Very professional.Thank you 🙏

★★★★★
Mark Lidbetter2 years ago

This place was very helpful and the only people that wanted to help me stop smoking. I couldn't believe how helpful everyone was and even offered other services really impressed and thank you all for your help and… support

★★★★★
Jaz O’Brien H4 years ago

Great team of professionals Rash and many more. amazing support workers give top quality care and help you with most issues of addiction.they go that bit further to help you even with all related issues, thank-you for… giving me the best help possible.

★★★★★
Eric Gilmore6 years ago

I have stopped drinking 1 year on 11.6.20 I couldn't have done it without your help! Much appreciated. The help & support I have received with my alcohol recovery has been excellent. My Keyworker has been very patient… with me and has listened and understood my problems .The groups too are very good and they give you every opportunity to express yourself. WDP Harrow enables me to work towards a full recovery and I am very grateful for all their help with kind regards Eric

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Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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