Moses Taylor Hospital – Scranton

Came for ultrasound, Rachel is phenomenal. Very professional but friendly, gentle and extremely kind. She is so in the right place. Everyone in the office check in was extremely pleasant as well and very helpful.… Commonwealth PLEASE keep treating your staff well, we love them💜💜

I am beyond upset about my experience giving birth here and subsequent follow up with this facility. My OBGYN care was suitable, and my labor & delivery nurses and team were fine. It was my time in the mom and baby unit… that have soured my experience with Moses Taylor. While I was recovering from a c section which was a rough recovery for me, the nurses gossiped behind my back and failed to communicate concerns with me, but they were all too happy to say they did in my chart. I filed a dispute in my chart for this too. The hospital tainted my opinion of the care I received here and have left me with deep emotional scars. When I called to follow up with a patient advocate, I was met with silence. I left two voicemails for the patient advocate before escalating to a formal complaint with no call back. When I did file a formal complaint, the hospital claimed they did not cause me any harm or any disrespect. Well I felt disrespected and just wanted someone, ANYONE to hear me out. It was very clearly a breakdown in communication and I was dismissed about it multiple times, and just wanted to be acknowledged. All they did is tell me “well we investigated ourselves and decided we did nothing wrong.” That’s absolutely trash to say when they could have at least apologized for my experience. The people in the mom And baby unit at this hospital tainted what should have been the happiest day of my life, bringing my son home, but instead left me with shame, anxiety and guilt for months after my departure. I will never return here and will tell everyone I know that they targeted a vulnerable postpartum mom and left her feeling like a monster.

Im actually writing this while sitting in the waiting area this place is terrible i been sitting here 2 almost 3 hrs and still waiting with some deep cuts that definitely need stitches bleeding everywhere mind you they… never clean the blood nor check the wound properly they just took my vitals and told me to wait every time I asked how long would they take they just kept telling me they were waiting on a room if I was bleeding out I'll be dead in case of an emergency don't come here

Update: I had two more children here with good experiences. The only thing I would say is that I was not able to see a lactation consultant with my last baby. My baby was born Easter weekend, so I didn't even get to see… an lacation consultant that Monday of discharge. When I had my first baby, there were three LCs employed there. Now, I think there is only one. I'd highly recommend that management would hire at least a second LC to be there on the weekends. The LC is available by phone after discharge but in person help would have been great! Moses Taylor is the place to have your baby. I had a great stay here when I delivered my baby in January. The staff are nice, and I had a beautiful clean room in the Mom/Baby section. This was my third baby delivered here and if we have anymore, we plan to deliver here again!

I was overjoyed with how amazing my experience was at this hospital. Having my third child there was the best decision. Thank you to everyone that helped me deliver my baby. I cried tears of happiness leaving Moses… Taylor Hospital . I had no idea it was possible to have a good experience at a hospital and feel seen and treated kindly all while receiving quality care. I am so thankful and appreciative. Thank you Doctors, Nurses, and all the staff.

I have no faith in these people, nor their ability to practice medicine. They ligit almost killed my son during the delivery. They screwed up everything, from my wife's IV to not knowing what our situation was, and they… even took our son out of our room after he was born WHILE WE WERE SLEEPING and NEVER TOLD US. I went rushing through the ward in a semi panic not knowing what happened to him. These people are dangerous. Under no circumstances would I return. None.

Would not deliver here again. Nurses couldn't draw blood or administer IV correctly took them over 9 tries and IV ended up blowing out my vein. Nurse even said she didn't get a return and left it in my arm anyways… (never experienced anything like it in my life) When moved into recovery room bathroom was not clean. Dirty washcloths and old toiletries were left in shower. Discharged a day early after being forced into a C-section and had to walk myself out. 😳

My children and I survived two births here, so I suppose that’s a plus, but after attempting to visit a loved one here, I am appalled. In order to get into the building from the parking garage, you must pick up a filthy… phone to notify security to allow you in. Security does not take your name or anything, they just press a button to open the door. The garage is literally falling down. There are pieces of concrete all over. The entrance to the hospital is desolate. Nobody to be seen and there are still lines on the floor from Covid. The secretary in the labor ward was extremely rude to me. She would not allow me in to visit, stating only three people could go in the room at a time and you couldn’t switch out people. Fine, but the problem is, she allowed family members to switch all day and allowed 3 people plus the babies father. I guess she decided to change the rules or enforce them. The gift shop is closed, although there are signs for a gift shop. This was once a wonderful hospital, but I can see why so many great doctors have left.

If you get nurse Robin, RUN. She is desperate to be retired. I will never forget the way she treated me. I hired my own lactation consultant because they expected the nurses to do both.

As a first time mother I had more than a million & one questions regarding our newborn baby. Ingrid our charge nurse made our experience here at Moses Taylor hospital more than wonderful. Ingrid was extremely helpful… responding to all of my questions, She took the time to give us plenty of tips and tricks to help us along our journey being first time parents. She was extremely attentive & checked in on us often, we enjoyed our time with her as our charge nurse for the day!

Second time delivering at this hospital and delivery and postpartum experience were amazing. Dr.Kolucki is my doctor and made sure I was well taken care of throughout my whole stay. Myra was my postpartum nurse a couple… shifts with my first and now second baby and she is hands down the best nurse I’ve ever had! She was there the second I would call, watching my bleeding/clots and even helped me with breastfeeding, she’s absolutely amazing! The negative about this hospital is my doctor sent me here a few days after discharge for elevated blood pressure postpartum, the front desk woman let me sign in and do all the paperwork as I had my newborn baby with me and did not state the baby wouldn’t be allowed back, so when I go to nurse station they tell me my 6 day old baby can’t come with me as she’s exclusively breastfed and has never had a bottle and that I would have to sign an ama at that point to leave. Charge nurse tells me my pressure is too high to feed the baby and that’s not safe and yet compares it to mothers having to leave babies in the nicu all the time and that’s the baby will be fine. They finally allow the baby to come back and say if my blood pressure is too high baby has to leave and I can’t feed her until it comes back lower, my nurse Morgan at this point was an angel and assured me I can feed the baby there’s no reason as to why I can’t unless they have me on magnesium and blood pressure wasn’t high enough for that. The whole situation was handled poorly and if triage room is the problem half the hospital is empty there’s no reason why there can’t be two rooms set aside for postpartum mothers. Or maybe we shouldn’t discharge postpartum mothers with elevated blood pressure without a plan in place to prevent this situation. Breastfeeding was so important to me this time around as my first daughter refused the breast after having a bottle and as a hospital that delivers babies exclusively breastfed babies shouldn’t be denied access 6 days postpartum unless mother is actively on medication such as magnesium or physically cannot care for said baby but that wasn’t the case.

My experience giving birth at this hospital was incredible. From the very beginning, I felt safe, supported, and well cared for by the entire team. The doctors and nurses were extremely attentive, professional, and… compassionate throughout the whole process. They made me feel confident and calm during such an important moment. The hospital structure is excellent, very clean, organized, and well prepared to provide comfort and safety for both mother and baby. I am truly grateful for the care I received. Thanks to this amazing team, I was able to experience the birth of my baby feeling safe, confident, and supported.

I delivered at Moses Taylor hospital last week, and wanted to give a shoutout to my care team - nurses Julia, Nicole and Devin were sooooo amazing the entire time. They took the time to answer all our questions and show… and teach us as first time parents. Can’t thank them enough l!!

We had a wonderful experience birthing our baby at Moses Taylor hospital. It was way better than my last delivery at another hospital in the area. Moses Taylor’s labor and delivery suite was really big and spacious and… had a beautiful window view. The staff was very respectful to my preferences and wishes. The nurses, Dr, and anesthesiologist were all very kind and pleasant. Dr Tomassoni delivered my daughter and she was amazing. I was pleasantly surprised that upon meeting her, she immediately sat down with my birth plan, and discussed what they could accommodate and what they couldn’t do and what my main priorities were. She said my birth plan was very reasonable, and for the most part, they accommodated all of the things that really mattered to me! I don’t think the doctors or nurses at the last hospital ever even looked at my birth plan so I was pleasantly surprised. Our labor nurse Dina was so helpful! We loved her. Very attentive and sweet. Jerome (I think) gave me an amazing epidural with no after birth side effects. He was very professional and super friendly. Morgan the labor nurse helping him was also so sweet and I wish she could have stayed to take care of me but it was the end of her shift. Dina was on next and she was fabulous! Our postpartum nurse, Karen was also amazing and very attentive to all of my needs. All these staff members treated my husband and me so well and with respect. There was only one labor nurse that we had an issue with who did not respect my birth plan and was super pushy. My only major complaint is that I never got to see the hospital’s lactation consultant during my whole stay because they only have one and she’s off on the weekend and I had my baby on Friday close to midnight and we left on Sunday evening. Breastfeeding was really important to me but I needed a lot of guidance. I had met with Kathy before I had the baby and expressed how important breast-feeding was to me, and she had told me that she would be able to be there and help me but I never knew that she didn’t work weekends. Luckily I had an independent LC working with me who came to the hospital to help teach me and baby what to do but I think every woman should have access to a lactation consultant when in the hospital. It’s such an important resource to have when feeding your baby is so crucial to their livelihood and gaining weight. I thought it was such a shame that I never saw the LC the whole time I was at the hospital. I hope Moses Taylor considers hiring one more lactation consultant because mothers like me really really need them! That’s the only reason I can’t give them 5 stars. Other than that we had a wonderful delivery and stay at Moses Taylor hospital and I would recommend the hospital to my pregnant friends.

My time with Dr. Bertha was most satisfactory. However, I had a severe allergy attack from my prolonged waiting time in the waiting room. I am extremely allergic to dust and rugs.

My X-ray tech (Lou/Lew) is super. It’s the second time I’ve had him. He is very gentle and efficient. I would recommend him to anybody. Thank you Tom’s wife

Always have a great experience at Advanced Imaging. I request them whenever I need any imaging services. Great staff and quick service.

Quick and easy appointment, friendly staff.

The facility is new and great, the nurses are fantastic and I had a very pleasant stay.

No long wait. Very compassionate and also very pleasant.

Staff is always professional & friendly

Wonderful service. They made me feel so comfortable and taken care of Great experience

Very professional and caring staff! Dr listened and explained the process! Well done .