Copa Health - Florian OTC, Mesa, Arizona

Called the last 30 mins no one answered. Keep telling me “Maybe your schedule doesn’t work with us” unwilling to accommodate

Please do not go here if you need help or want therapy. Many of the positive reviews here are only talking about the front desk. The front desk is not the service. Mental health help is ad they do not provide this. They… funnel every client to DBT , Everyone. There were people in my dbt group having obvious derealization and psychotic breaks during sessions and it was just ignored. Therapy is only given if you are in dbt, regardless of what you need. You will be told, "The schedule is full...Unless you join dbt." DBT is a group therapy that only teaches skills for problems they are unaware of and it takes place over two hours, you are not given individual help or time because they "Need to push through the module" and there's 7-10 people per group. So you get about ten? Minuets of time for learning or help. Which is not therapy or helpful. After almost being murdered, I was told I did not need therapy to talk it through, I did not need help processing this. What I needed was DBT, teaching me how to meditate and then coping skills for things like "Anxiety about homework." You are not allowed to talk about traumatic things so I was prevented from learning actual skills to cope with the harm done and my new disability from the trauma. Coppa Florian offered no help, even when I begged , they are a dbt mill, you are not treated like a patient but as a number so they can suck more insurance money from the federal government.

Victoria was so great. She was the front desk receptionist! So friendly and she took time to help me get some flyers for LGBTQ. Five stars! The three stars was from my last visit when the front desk receptionist didn’t… go back to tell the counselor that I was there so I waited Almost 20 or 30 minutes for my counseling appointment

My social worker is the best.

Not a place I would go to. They are great if you JUST want Zoom. If you don't want that do not go. And that is for everything. They are to have outings but they are zoom too.

I had 3 appountments with lulu for dbt herapy. The first one was fine. The second she wasnt avialable and I went home without seeing her. After over 3 weeks waiting i find out the day of my appointment that she has… taken another position and I would be transfered to another therapist. Very upset.

Its a great safe place to get help.

I went here for an entire year for mental health assistance, the front desk employees have changed several times but they are always so helpful and nice while the doctors and counselors are all overbooked overworked and… very burnt out. This place will prescribe you medicine or provide you with therapy but the general feel of the staff I dealt with was that they don't truly care or show true empathy for the patients. Steer clear of this place as there are much better options and plenty of other doctors/counselors who aren't burnt out and will care for your problems. It's a shame that something as delicate as mental health help can be so overrun with unenthused, negligent, and careless people such as their PMHNP Jennifer Anderson. She doesn't care to learn what your true diagnosis is, she doesn't care or show concern for medication side-effects, and she will deny any chance of her decisions causing painful withdrawal even in the face of a hospital visit and may even delete the history of her giving you medication once she realizes what she has done. Good luck.

The staff is very welcoming, courteous and professional. Willing to answer or find an answer to any questions you might have. If you ever need these types of services, The Marc Center is a great place to go .

I unfortunately have been coming to Marc center for 2 years, which I was assigned to Jennifer Anderson, and I have to say she is possibly the absolute worst person I have ever dealt with in any type of medical… situation, being er visits or just Dr. Visits, I had been going to a psychiatrist for many years before coming to this facility, I had explained to her the medication I have been on for many years for bipolar disorder, anxiety and anger issues. Right out of the gates she had the audacity to tell me I was Dr shopping because I was on xanax for years for my anxiety prescribed by my psychiatrist, which if I were Dr shopping I was doing a pretty crappy job at it being she was the only medical professional I had seen besides my psychiatrist of 6 years which k just couldn't afford any longer, so she put me on the medication I was on including the xanax 4 months later she asked how long I had been on xanax I said 6 or so years, she immediately stopped the prescription prescribing me 6 1 mg pills to do a taper with... I was saying 6 pills is not a taper and its going to be a big problem, she didn't care.

The Marc Center is the place to go to for help . All of the people are super nice . I won't go to another place other than here .

I switched from Terros to the Marc Center. Much better facilities! They always seem to be very organized and prompt in returning phone calls. I see Jennifer Anderson, NP. Wasn't too sure about her at first, but that… resolved after the first appointment. She switched me to a medication that is better for my condition, and during the time in my switch that was my rock bottom (I've been medicated for 20 years), she was completely understanding and patient and completely there for me. I highly recommend the Marc Center, and Jennifer Anderson is the best! :)