Western Judicial Services Inc – Surprise

Folks are friendly. But make sure when you arrive to get your ankle monitor installed that you pay with cash. Otherwise you’ll be paying a 20 dollar credit card fee on top of what you already have to pay. Also, if you… can find a place that doesn’t make you take a breathalyzer home I’d go with that place. Breathalyzer will go off a couple times in the middle of the night. Shines a super bright light in your face and you have to be perfectly angled for it to accept your sample otherwise you’ll have to blow more than once. Good luck falling back to sleep quickly after that. Was miserable. After fees it came to 603 and change for an 11 day sentence.

Worst people ever,period. No feelings,not human.

DO NOT COME HERE FOR DRUG/ALCOHOL SCREENING OR ANY SUBSTANCE ABUSE CLASS! I took a class in 2017 and these people are so incompetent that they failed to let me know that once you complete their pointless course THEY do… not send any information on your behalf. After all of the confusion with how the process works I requestes them to send the proper paperwork again they failed to do THE ONLY JOB THEY HAVE and made me wait 2 weeks before sending ALL of the proper documents. This was all after I had spoken to Western Judicial a week prior to confirm that they had sent it out. Which they didnt until I had to call again to tell them to send it AGAIN DO NOT WASTE YOUR MONEY HERE THERE ARE SEVERAL (CHEAPER) PLACES THAT PROVIDE MUCH BETTER SERVICE.

I can’t seem to find the Tolleson location to leave a review, however thats ok. Its all ran by the same people so this review is for both offices. Western Judicial assisted me in a matter that happened a long time ago.… The the entire staff is extremely diligent when it comes to delivering results. The curriculum is excellent and extremely beneficial. I had Kris as my instructor. Fantastic teacher who cares about the lives and wellbeing of others. If you go in this with an open mind and you’re willing to listen, you’ll leave a better person. These people aren't here to punish you. They’re here to insure we all become the better versions of ourselves.

Parking is limited!!

Anna was very thorough and encouraged participation. She made us feel at ease… all in all the experience was positive.

I am very happy with the service and kindness this office has provided to me repetitively! Not the easiest time for me or the proudest but they helped me and understand that everyone makes mistakes! Beatrices’ kindness… and professionalism is over and beyond! I can always call with questions and guidance! They help willingly and don’t make me feel like I am bothering them! Times are hard right now with pandemic and things of the world so dealing with a company and folks like this is so good to know it’s still out there! I appreciate it more then you know!🌼

Beatrice is really understanding! Will help you anyway she can. Thank again for up and above for me and my family.

They do not consistently enforce group rules. Very disrespectful to staff.

Always helpful and quick to meet my needs friendly staff Dakota helped me out with all my question

They helped me soo much , good service thanks for them I'm finally gonna be back on track , thank you , always there for you to help you .

They are very helpful and courteous. They were able to answer all of my questions regarding the process of getting squared away with the DMV

A good place that is reasonable and fully licensed with the state. GOOD counselors and That’s hard to find ! Highly recommended! The most important thing is that , they are professional !

Worst place to go for services ,the manger there is very unprofessional .she is very disrespectful.the staff has no knowledge of what they are doing .very shady people who work here . They have very bad customer service… .

worst service ever & the laziest most unprofessional women working there, talking stuff about the people going there smh acting like ppl going there are delinquents so sad.

Made an appointment to speak with a councilor on what I need to do to get certificate of completion for the state of Oregon. Went to my appointment Paid 75.00 was given no receipt to be thrown into a classroom full of… 10+ others filling out paperwork for a self assessment. Filled out the paperwork they requested.Explained to the gentleman running the room( would not call it a class) that I was here to go over my Oregon Court docs and to go forward from there. He sent me to another lady. I tried to explain to her what was going on. She was rude and interrupting.. She told me to call Oregon and find out what was need but she was going to keep my paperwork and run it through their systems and send me a letter of what classes ect that they request to complete their program.. I advised that I had already been through a program in Oregon. She stated again that I should call Oregon and in the meantime she would send off my paperwork. I said she wasn't helping me at all and since I have already been through all this process and it is not necessary I would like my 75.00 back and the paperwork I had filled out and it can be as if was never here since they are unable to help me. She said "ohh I can't give you back your money. We have already started the process." I asked "In the process of what? You have my paperwork right there. You have not put anytime or effort into it." She said "well it's too late" I asked to speak with her supervisor She said she was the supervisor. I said "Ohh No there is someone that is above you. I want their phone number and name. I will take it up with them." She walked away in to her office and closed the door. Got on the phone I could hear her through the door disrespect me calling me a "Doozy of a client".. The supervisor told her if I didn't want to go through them then to give me back my money. She did. I asked for my paperwork, she said she had to call on that. Once again she called. Her supervisor told her to shred it in front of me so I could see it be done. She tried to shred some of my Oregon Court docs with it. I noticed and made her return them to me. Once all was shredded and I had my money returned I got out there..SHADY SHADY BUSINESS GOING ON. DO NOT GO TO THEM.

Called them to let them know that I was having GI problems,couldn't get in to see my PCP until thurs.the next, day after my counseling session, which is on Wed.They told me that they couldn't excuse me because my Dr.'s… Note had to be on Wed.I don't have the fees for other medical attention!! They didn't care!! It would be considered an absence on my Court ordered counseling sessions!!! Wow How thoughtful of them!!