Lives Lived Well – Charters Towers

Prospect Community Services, 3 Powell Lane, Charters Towers, AU
4.3★★★★☆30 total reviews

TREATS

Substance use disorder

LEVELS OF CARE

Outpatient

About Lives Lived Well – Charters Towers

Charters Towers has a free, non-residential alcohol and drug counselling service run by not-for-profit Lives Lived Well, working from Prospect Community Services at 3 Powell Lane. The operator focuses on young people under 25 and on Aboriginal and Torres Strait Islander people, and no referral is needed.

Counsellors see clients at the Powell Lane office on weekdays and travel out to Hughenden and Richmond, which puts alcohol and drug support within reach of two inland towns that have none of their own. Self-referral is by phone on 1300 727 957 or through an online enquiry, and health professionals and other services can send referrals through the same channels.

Facility Type

Outpatient Mental Health Clinic

Lives Lived Well Counselling Services

Counselling is what Lives Lived Well provides in Charters Towers: one-to-one sessions for alcohol and other drug concerns, delivered at the Powell Lane office or on outreach. The service is non-residential, with no withdrawal unit, medication programme or group curriculum named for this site.

The two groups the service is built around are young people under 25 and Aboriginal and Torres Strait Islander clients, so the counselling team is set up for younger clients and for culturally safe conversations. Outreach to Hughenden and Richmond extends the same counselling rather than a different programme, and where someone needs more intensive treatment the counsellor can arrange a referral on.

Levels of Care

Outpatient Rehab

Substances and Addictions Treated

Alcohol DetoxAlcohol MAT FriendlyAlcohol Medication TreatmentAlcohol Only RehabAlcohol Rehab

Counseling and Therapy

Addiction CounselingIndividual Therapy

Specialized Programs

Teen Boys RehabTeen Girls RehabTeen Rehab

Where Is Lives Lived Well?

Lives Lived Well’s Charters Towers counselling service operates from Prospect Community Services at 3 Powell Lane, Charters Towers, Queensland, postcode 4820. The office is hosted inside another community organisation’s premises, so look for the host building rather than a separate clinic sign.

The office is open Monday to Friday from 8:30am to 4:00pm and closed at the weekend. Bookings and enquiries go through 1300 727 957, with no referral required. Counsellors also travel to Hughenden and Richmond, so staff may be out of town on any given day, and it is worth ringing first to confirm someone will be at Powell Lane before you travel.

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How Much Does Treatment at Lives Lived Well Cost?

There is no cost to attend Lives Lived Well in Charters Towers. Government funding covers the counselling, the outreach visits to Hughenden and Richmond, and the work with young people and Aboriginal and Torres Strait Islander clients, so no fee is raised at any stage.

Nothing in the research points to a private fee option or a third-party billing arrangement at this office, because the whole service is funded to be free. For families in Hughenden or Richmond the outreach visits also remove the cost of driving to Charters Towers, which the counselling team can explain when you call.

Payment Options

Community Block Grant FundedCorrections Funded RehabCounty Funded RehabEducation Funded TreatmentFederally Funded RehabFoundation Funded RehabFree RehabMental Health Block Grant FundedOther State FundingSAMHSA Grant FundedState Funded by Treatment TypeState Funded RehabState Mental Health FundedTribal Funded RehabVA Funded RehabWelfare Funded Rehab

Key Locations Served Near You

Lives Lived Well – Charters Towers

Prospect Community Services, 3 Powell Lane, Charters Towers, AU

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Lives Lived Well – Charters Towers

Prospect Community Services, 3 Powell Lane, Charters Towers, AU

Lives Lived Well – Charters Towers — Compiled From Public Records

This listing is compiled from public directory and licensing sources rather than confirmed firsthand by our editorial team.

Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 24 October 2026.

Lives Lived Well Reviews

Public reviews of the Charters Towers counselling service from around the web are limited, which is typical of a free regional service hosted inside another organisation’s building. RehabSeekers hosts reviews for Lives Lived Well in Charters Towers, and anyone who has used the service is invited to share their experience.

Feedback that does circulate online usually concerns Lives Lived Well as a statewide organisation rather than this office, and says nothing about the outreach runs to Hughenden and Richmond. An account from a young client or a family member, covering how welcoming the host building felt and how a counsellor handled a first session, would be of more use to the next caller.

4.3
★★★★☆
30 reviews on Google
515
43
30
21
12
Breakdown of the 21 most recent reviews with text
★★★★★
Michael Hayes2 years ago

I recently held a day seminar at the Prospect Wellness Hub in Church St, Charters Towers, called the Regional Brain Reset Tour for about 50 people. Gayette Burt was our contact at the Wellness Hub and she did a… wonderful job with our setup and provided first class catering for the day. The facility was great - modern, clean and a real asset to Charters Towers for anyone running an event. I returned several days later to conduct several Zoom meetings with short notice and Gayette provided a room for me with no fuss. Very grateful...and a very big thankyou. Allan Parker OAM

★★★★★
Liz Xu2 years ago

Very helpful, my handbag was stolen nearby and not only were the ladies very lovely and kind to my predicament, their CCTV captured one of the perpetrators and the footage was turned over to the police, which promptly… lead them to finding my handbag.

★★★★★
Michaela Pilcher3 years ago

Breakfast Lunch Dinner Who needs money when your friends are with Prospect.

★★★★★
Trisha Crosby3 years ago

Got forms emailed o n to service

★★★★★
Sandra Springall4 years ago

The ladies at Prospect are wonderful and very helpful. There are a list of other services available to people and families that need help. They offer once every 2 months a food hamper, which is amazing. Thank you ladies… for your time and appreciation.

★★★★★
Scott Hesketh4 years ago

Bec was very helpful and caring she took the time to assist, thanks again.

★☆☆☆☆
Bonsai4 years ago

People have to interview in order to be given access to food support. What a deterrent for people seeking help.

★★★★★
Symone Freeth4 years ago

Lovely staff

★★★★☆
Jeanie Duffy4 years ago

Only support I. Charters towers

★★★★★
Benjamin Dawson4 years ago

Expertly run facility. Excellent staff.

★★★★★
Sherrie Barron4 years ago

Excellent services with very friendly staff that make you feel comfortable. Highly recommended

★★★★★
Ruth Ward4 years ago

Dianne is like a breath of fresh air. Always helpful, happy and uplifting. Received all the help that I needed today. Much appreciated.

★★★★☆
Brett McKenzie5 years ago

Very helpful people

★★★★★
Renee Edwards5 years ago

An amazing community serice center

★☆☆☆☆
jadine jade6 years ago

No help at all with food vouchers they only give out food box with hardly anything eatable in it plus the workers are so slow at working towards helping outsiders

★★★★★
Deb Crombie6 years ago

Awesome service and knowledge of services in town. Offer food hampers to those in need. Disability services and support

★★★★★
Ashe brenn8 years ago

Professional place with really nice people

★★☆☆☆
Christine Lambert8 years ago

Very kind and helpful on first visit!

★★★★★
Annie N8 years ago

Can help with a lot of things. Staff are always more then happy to help when needed

★★★★★
DC9 years ago

Very helpful, nonjudgmental and I found will always try find a way to help you which ever way they can.

★★★★☆
Peter Dow9 years ago

Very helpful

No reviews match those filters.

Ratings and reviews from Google, collected 30 October 2026. RehabSeekers does not edit or remove them.

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