Drug ARM – Mackay

Suite 204/45 Victoria Street, Mackay, AU
4.7★★★★★3 total reviews

TREATS

Substance use disorder

LEVELS OF CARE

Outpatient

About Drug ARM – Mackay

Drug ARM’s Mackay office, in Suite 204 at 45 Victoria Street, provides free alcohol and other drug counselling, diversion sessions and support for family members and significant others. Assessment and referral are part of what the team does, and no referral from a doctor or agency is required.

Part of the Mackay workload is drug and alcohol education and diversion for individuals charged with possession of an eligible substance who have been offered diversion no more than once before, delivered as an education session rather than a court outcome. Everyone else can simply ring and ask for an appointment, and the counselling team will arrange an assessment and point to the right programme.

Facility Type

Outpatient Mental Health Clinic

Drug ARM Counselling Services

Counselling, assessment and diversion education make up the Mackay offering from Drug ARM. The office is non-residential, and the team carries out an intake assessment, provides one-to-one counselling, runs diversion sessions for eligible charges, and supports family members affected by someone else’s use.

Court-ordered and police-referred clients are accepted, which is unusual among counselling offices and is the practical reason the diversion stream exists. Beyond assessment, counselling and referral on, no medication programme, withdrawal support, group curriculum or aftercare is named for the Victoria Street office, so the intake team is the place to ask what happens after an education session or a first assessment.

Levels of Care

Outpatient Rehab

Substances and Addictions Treated

Alcohol DetoxAlcohol MAT FriendlyAlcohol Medication TreatmentAlcohol Only RehabAlcohol Rehab

Counseling and Therapy

Addiction CounselingIndividual Therapy

Specialized Programs

Court Ordered RehabCourt Referral Accepted

Where Is Drug ARM?

Drug ARM’s Mackay office is in Suite 204 at 45 Victoria Street, Mackay, Queensland, postcode 4740, within a city-centre commercial building rather than a health precinct. Appointments are made before you arrive, so check the building board for the suite number on the day.

No opening hours are recorded for this office, though central intake for Drug ARM answers on 07 3620 8880 and the Mackay number is 1300 656 800. No referral is needed to get started. Since hours are not published and diversion sessions are scheduled in advance, confirm the time and the suite with the team before travelling into the city.

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How Much Does Treatment at Drug ARM Cost?

Drug ARM’s Mackay service is free. Counselling, the intake assessment, diversion education and family support are government-funded, so no fee is charged whether you come in voluntarily or attend an education session after being offered diversion in relation to a possession charge.

A diversion session carries no charge of its own, and nothing in the research names a private fee, an insurance arrangement or a co-payment at this office. Travel into the Mackay city centre and the time set aside for an appointment are the only costs to plan for, and the intake team can set that out before you commit.

Payment Options

Community Block Grant FundedCorrections Funded RehabCounty Funded RehabEducation Funded TreatmentFederally Funded RehabFoundation Funded RehabFree RehabMental Health Block Grant FundedOther State FundingSAMHSA Grant FundedState Funded by Treatment TypeState Funded RehabState Mental Health FundedTribal Funded RehabVA Funded RehabWelfare Funded Rehab

Assessment and Testing

Addiction ScreeningScreening and Assessment

Key Locations Served Near You

Drug ARM – Mackay

Suite 204/45 Victoria Street, Mackay, AU

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Drug ARM – Mackay

Suite 204/45 Victoria Street, Mackay, AU

Drug ARM – Mackay — Compiled From Public Records

This listing is compiled from public directory and licensing sources rather than confirmed firsthand by our editorial team.

Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 24 October 2026.

Drug ARM Reviews

Reviews of Drug ARM in Mackay from around the web are limited, which is usual for a free counselling and diversion office. RehabSeekers hosts reviews for this service, and anyone who has had an assessment, a counselling appointment or a diversion session here is welcome to describe it.

Public feedback about the organisation generally relates to its Brisbane base and its best-known programmes rather than this Mackay suite. What would actually help someone facing a possession charge, or a parent looking for family support, is a plain account of how the session was run, how staff treated clients, and how long the wait was.

4.7
★★★★★
3 reviews on Google
★★★★★
Christien Appel3 years ago

So much support available

No reviews match those filters.

Ratings and reviews from Google, collected 30 October 2026. RehabSeekers does not edit or remove them.

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