New Directions Treatment Services – Bethlehem

New Directions is an outstanding clinic to include in your road to recovery. The only problems I've been told about over and over, again is the counselor Maria Silva. I've heard horror stories regarding her attitude and… back stabbing.

Place definitely helps you get off street drugs but like all dr.s it's not always in and out sometimes it's slow but worth the wait

New directions not bad for help. Groups aren't my style though, methadone does help.

Great place that saves lives. Is the place perfect? No but it is extremely helpful in getting off of opiates.

Jerked me around for 2 weeks to see doc. Finall here at appt and waiting an hr so far....need to leave in an hr to take kids to school and an office woman says I have to reschedule if I can't stay so 3 weeks I'll be… waiting even though I was here early for my appointment......these people DO NOT CARE about patients at all

This place saved my life. It’s not hard to follow the rules easy stay clean follow the program get ur bottles they leave you alone.

Great place! This idiot saying they shouldn't force masks is wrong. No one forced them to come here. Morons. Place saves lives.

Called for help. Told the waiting list dates back to April. Its almost impossible to get help in the Lehigh Valley. by the time my name comes up, who knows if I'll even still be alive. thanks!

It has helped me a lot but every time I think I'm getting ahead they make a new rule. I worked to get my take homes and they take them away for any reason they make up. I didn't fail a drug test in over a year, right… before I was supposed to get the max amount of bottles they said I failed. Now I've earned 5 back and haven't failed since that 1 test. They don't treat you like a person they don't care about your life outside the clinic.

They just for the money , they don't really help the addict so sad...

I have to say it was there for me when I was ready to change my life.. Saying that, I earned my take homes and for a drug I never took, my take homes where taken from me. I have a toddler whom I have no babysitter for,… knowing that I would have to take my child out in the cold everyday on the bus is 'one' of the reasons I don't chance it. They don't put no mind to the results they get back! It takes 6 weeks to get 1 take home but they take them in a second. They Do Not think about the patients! Update: 10/22/20 Yesterday I was told I was going to be going down in 14 days to IDK what mg. I thought he said 50 me being on 70 but he said we didn't take you down today you're still on 65. I told him I was in 70, he said oh right, sorry. If I was going down to 50 from 70 in 14 days why 5 mg in one day. All bc I have permission from the doctor of the clinic and a letter (I took to my other doctor for the medication) to say I can take my medication. I had 6 take homes at the time, and not ever was it mentioned to me, bc their reason/excuse is, as long as it doesn't show up in my urine, now that is crazy to me. Any certain amount of mg of a medication you take everyday it's going to show up in your urine. So my take homes were taken without any discussion or warning just as tapering me down to who knows what mg in 14 days bc the medication I have permission to take was in my urine. IF ANYONE KNOWS WHO I CAN CONTACT ABOUT THIS SITUATION.. FIND ME ON FACEBOOK MESSENGER. They could be messing around with someone's life/sobriety. Thank you.

Been there for 11 years 7 of which were very successful, sober as well as self pay. Lost my job and unfortunately relapsed and acrued a balance that I was finally trying to pay down on 8.00hr income. I missed 2 months… of payments however, things are finally looking up. Just started a new job making way more money but I work from 8am till around 4-6pm. Well 2 days before I got my first paycheck they told me "your not dosing untill after 3 so get out of here." I said who can I call to talk to, I get paid tomorrow night and was resuming payments in 2 days plus I just drove an hour to get here. They responded with an elevated voice "I DONT CARE. DON'T CALL ANYONE. JUST LEAVE. GET OUT OF HERE AND DON'T COME BACK UNTIL AFTER 3pm". So I called out of work that day and came back at 3:30pm costing me 90$ plus 10$ in gas TWICE. (Now at 110$ lost). So the next day I had to choose miss work again or get dosed so I missed a day of dosing. I bought heroin for the first time in 4 years :( :(. I'll dose this weekend before work. But what now on Monday?? How can you demand money from someone but not allow them to work? How can you treat people like us like it's a privilege to be there but we all made the choice to walk in looking for change? Not one of us is court mandated. Bottom line is that the place is now being ran like a trap house. You better come correct with that money or the methadone man will have you as*ed out. Trying to transfer to a new clinic now. P. S. Julie is an absolute doll and a pleasure to deal with. She has been my only saving grace there.

Methadone saved my life! I have been clean for 15 years because of this place. The benefits outweigh all the risks. I will forever be grateful for NDTS.

Saved my life! Follow the programs plan for you and your life can be saved too. The only thing that upset me was some rules change and they don't put out a new pamphlet you have to find out by word of mouth. They are… small things, but enough to make them take your "take home" doses away and start all over again, but it's rare.

Takes a bit ....but beneficial

Saved my life. And many many others I care for. Bad reviews are more than likely people who weren't READY to stop. Save your life. It's not worth dying over. One day at a time people. It's really not rocket science. 😇

I am disgusted that due to the upcoming inclement weather. THE CLINIC IS RANDOMLY CHOSING WHO WILL GET TAKE HOME AND WHO WILL SUFFER NOT BEING ABLE TO DOSE!!! I AM LOOKING INTO RULES AND REGULATIONS IF THIS IS ALLOWED!!… THEY DO NOT KNOW THE MEANING OF HOW TO TREAT PEOPLE WITH RESPECT, THEY FEEL EVERYONE THAT WALKS IN THERE IS JUST A NUMBER. IF YOU DON'T LIKE YOUR JOB FIND A NEW ONE!!!

One of my family members is a patient there and their counselor is out almost every week on the day they are supposed to meet with her, or if she is there it takes her 20 mins after her appointment time to come get her… for her session. She hasn't been progressing through the program due to the fact that her counselor isn't taking the time she needs to move he to the next phase. Personally I wish she could of stayed at the other clinic she was going to, even though the ride was a little longer she was getting the help she needs and she felt like she was accomplishing something.

Im very very displeased. The inside is very dirty. The waiting room is disgusting.