Drug ARM – Mackay
About Drug ARM – Mackay
Drug ARM’s Mackay office, in Suite 204 at 45 Victoria Street, provides free alcohol and other drug counselling, diversion sessions and support for family members and significant others. Assessment and referral are part of what the team does, and no referral from a doctor or agency is required.
Part of the Mackay workload is drug and alcohol education and diversion for individuals charged with possession of an eligible substance who have been offered diversion no more than once before, delivered as an education session rather than a court outcome. Everyone else can simply ring and ask for an appointment, and the counselling team will arrange an assessment and point to the right programme.
Facility Type
Setting and Surroundings
A town, coastal setting in Mackay, under a mile from the coast. The nearest town is Mackay City (population 3,832), under a mile away.
Nearest named features
- Town BeachBeach · under a mile
- Quarry HillHill · 1.8 miles
- Mount BassettMountain · 1.9 miles
- Sugarloaf PeakPeak · 10 miles
- Lake KinchantLake · 20 miles
Getting there
- Mackay Airport (MKY)Regional airport · 2.0 miles
- Hamilton Island Airport (HTI)Regional airport · 56 miles
Setting and distances are calculated from this facility’s coordinates against GeoNames (CC BY 4.0), OurAirports and Natural Earth. Distances are straight line, not driving distance.
Drug ARM Counselling Services
Counselling, assessment and diversion education make up the Mackay offering from Drug ARM. The office is non-residential, and the team carries out an intake assessment, provides one-to-one counselling, runs diversion sessions for eligible charges, and supports family members affected by someone else’s use.
Court-ordered and police-referred clients are accepted, which is unusual among counselling offices and is the practical reason the diversion stream exists. Beyond assessment, counselling and referral on, no medication programme, withdrawal support, group curriculum or aftercare is named for the Victoria Street office, so the intake team is the place to ask what happens after an education session or a first assessment.
Levels of Care
Substances and Addictions Treated
Counseling and Therapy
Specialized Programs
Where Is Drug ARM?
Drug ARM’s Mackay office is in Suite 204 at 45 Victoria Street, Mackay, Queensland, postcode 4740, within a city-centre commercial building rather than a health precinct. Appointments are made before you arrive, so check the building board for the suite number on the day.
No opening hours are recorded for this office, though central intake for Drug ARM answers on 07 3620 8880 and the Mackay number is 1300 656 800. No referral is needed to get started. Since hours are not published and diversion sessions are scheduled in advance, confirm the time and the suite with the team before travelling into the city.
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How Much Does Treatment at Drug ARM Cost?
Drug ARM’s Mackay service is free. Counselling, the intake assessment, diversion education and family support are government-funded, so no fee is charged whether you come in voluntarily or attend an education session after being offered diversion in relation to a possession charge.
A diversion session carries no charge of its own, and nothing in the research names a private fee, an insurance arrangement or a co-payment at this office. Travel into the Mackay city centre and the time set aside for an appointment are the only costs to plan for, and the intake team can set that out before you commit.
Payment Options
Assessment and Testing
Key Locations Served Near You
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Drug ARM – Mackay — Compiled From Public Records
This listing is compiled from public directory and licensing sources rather than confirmed firsthand by our editorial team.
Drug ARM Reviews
Reviews of Drug ARM in Mackay from around the web are limited, which is usual for a free counselling and diversion office. RehabSeekers hosts reviews for this service, and anyone who has had an assessment, a counselling appointment or a diversion session here is welcome to describe it.
Public feedback about the organisation generally relates to its Brisbane base and its best-known programmes rather than this Mackay suite. What would actually help someone facing a possession charge, or a parent looking for family support, is a plain account of how the session was run, how staff treated clients, and how long the wait was.
So much support available
No reviews match those filters.
Ratings and reviews from Google, collected 30 October 2026. RehabSeekers does not edit or remove them.
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