Transitional Services for New York Inc – Queens Village

If you enjoy chasing down responses and having to look into regulatory protections just to get basic support, this appears to be the place for that. The staff is rude, petty, likes to throw insults when you ask basic… questions, and acts entirely unprofessional. I never want a single thing to do with this company ever again. I used to have so much respect for them, but no longer.

Grossly negligent. They allow people in their mental health housing program to have their HRA benefits lapse and be uninsured, food insecure and without mental health care despite the fact that they have serious mental… illness on their 2010e at least in my case. if you are able to find another housing agency do it. If I could give zero stars, I would.

Some of the staff are nasty, they do whatever they want. I was there for 3 years and I couldn't find a place of my own .

Reading reviews are very FUNDAMENTAL ❕️❕️

In the span of over a year TSI did absolutely nothing to help me. NOTHING. They made me come in every single months for in person check ins & that was a complete waste of time. The one thing I asked for their help with… was helping me with my health insurance. They ended up signing me up for a plan that was triple what I was originally paying. The account manager I was working with promised to get at least half of that reimbursed as it was her mistake. But that account manager ended up quitting & passed none of my info along to the new account manager. The new account manager wanted to "graduate" me from the program because I have housing & a job. I had housing & a job before I came to TSI. I insisted I be unenrolled rather than graduated because it seemed like they were trying to take credit for helping me get something I already had. Maybe the program was meant for people more low functioning than myself. But they could have told me that up front instead of having me come in every month for a year just for them to do nothing. Then as I was being dis-enrolled they wanted to ask all kinds of medical questions that they had never asked in any of my monthly visits. If you didn't care before I asked to be unenrolled don't start being nosy now.

Abused by SECURITY Gaurd. Drugs Everywhere. Incompetent Staff. I'm a Transgender Disabled Female and they Forced me to live with a MSN alone.

My son Dylan was a Resident in Richmond Hill Queens in one of their homes that TSi rented out from a private homeowner. Long story short TSI in 2020 had rented out a home where a person on parole next door was offering… drugs for free to the residents in TSi care. The dealer would get them hooked knowing that these people in the home are on social security. Long story short my son was poisoned by fentanyl. He died in that house no emergency procedure no narcan. I got the dealer who killed my son. I never even got I'm sorry for your loss from TSI. Don't send your loved one here. They need to shape up their procedures and really have some emergency training for the people who are getting paid for renting out their homes . Fentanyl is #1 cause of death of young adults more than covid!. I wish I knew better I trusted a relative that got my son in here as a favor. My son was safer in the streets. Shame on you!You had no emergency procedures. My son was brain dead due to being on the floor for quite some time not to be found.I really need to contact an attorney. My son wasn't an addict he was left to die in his room. One pill or one line Fentanyl kills. 300 people a day are dying it's in pills weed cocaine everything watch your family. This facility should of had narcan.

Transitional service is lack of help transitional service had me moved in 13018 Liberty Avenue Apartment 2nd floor transitional had me paying for the first floor and I live on the second floor transitional had be paying… National Grid with no account transitional had me paying the landlords bills since I moved in which was April 25th

They helped me get through a major life crises and help me with my PTSD.

Do not send your loved ones to this garbage. Especially phase I. For starters your loved ones will have to beg for food if they get hungry after breakfast lunch or dinner because no staff wants to bother with getting up… and giving them a sandwich or fix them up a plate. Secondly they treat these individuals as if they are animals. Then they tell you the client has the right to refuse medication but penalize the counselors when the client wont take their medications for more than 2 days. The director of phase I is the worst. Her name is Barth Mars and she has no care for the clients or staff. I was personally attacked by a client I called her office for help because and she refused to help me or ask another staff to come to my aide. They suggest you put the phone on intercom but the phones dont work. Then she also makes you write false notes just so she can meet her quota. And if you dont write the note because you dont want to commit Medicaid fraud and you really couldn't meet with the client she writes you up for insobordination . When the director Mr. Mathew was there things were much better. Take a look and notice how she barely has any full time staff left. Ask the families of those individuals how many times they havent made complains to her and she does nothing. This is not a place to work or to live. Run while you still have a chance.