Riverlands

Tried to get an appointment to go onto the Suboxone/ Buvidol treatment. They said it wasn't possible without a referral and the intake period would take about 6 weeks. I ended up in the emergency department of Lismore… base hospital due to acute withdrawal symptoms. The hospital Gp refered me to Riverland OTP. I called the number I was given, got no answer so I left a message so they could return the call. Nobody called. I called again no answer.if I could give Negative star rating I would.

Best detox centre. Very supportive. 5/5

Absolutely brilliant place for detoxing. The nursing staff are so kind and caring and just all round awesome. Thankyou for your services

Fortunately most staff are understanding when detoxing. However, there is a total lack of communication between Dr and nursing staff when it comes to charting medications. Medications essential for withdrawal are… reduced far too quickly. Clearly this creates more anxiety and stress, resulting in wanting to pursue the addiction upon discharge. Far too dangerous and achieves the opposite for those trying to commit to a sober and fulfilling life.

Personal Connection with staff and treatment program has been universal for me in my future approach

We are so lucky to have Roland in our community. 5☆

Marvellous & very understanding staff with very good Drs. Exceĺlent faculties . You can have your ph with you but cannot have the charger in your room as it's a fire hazard,, plenty of charging stations available.. No… tv in the rooms but you have tvs in the dining and lounge room. I cannot rate this place highly enough. Thankyou. 10 out of 10.

I'm on the maintenance program and am having problems with the staff not doing their job properly. I rang a week ago to organise a new script and I arrived at my pharmacy to get dosed and they inform my script hadn't… been received. I gave staff at Riverlands a whole week to organise and they couldn't even achieve it. Disgusting how they treat us second rate citizens...

I went not knowing what to expect..the staff were all so amazing, helpful, understanding,the rules were straight forward,it was quite.the only thing negative feedback I have is there needs to be some kind of gym… equipment.and TVs in your room other than that 10 out of 10 thank you tam

Failed the program as too many rules I get a great doctor that I can't work with and told how great everything is

Very professional nursing staff, in all fields of health, rehabilitation & future directions for patients

I don't like that they don't actually listen to you about Suboxone and the neurophysical issues. Otherwise.. they are very attentive and helpful with a lot of medicines.. however staff who aren't qualified to explain… levels of medical interactions does really need to be looked into. I was slandered by a nurse who didn't like my wanting to leave. I found an alternative to Suboxone, returned to work and continued being abstinent after leaving. I was feeling an addictive nature to my Suboxone and was having adverse issues. This is actually illegal. If you feel confronted and somewhat at a loss, set up to fail or feel unsafe. Report it to an authority. It's why our facilitators stereotype and how appropriate methods of treatment are overlooked.

Good nurses and doctors. Very good practice!!

Riverlands drug & Alcohol service is a very good clinic, the staff are helpful and really care about getting you back on you feet & helping you succeed at integrating you back into the community