Change Lanes Youth Support Services – Lancaster

Love Sabrine & Ms patty they were both so help & sweet. Most of the time I brought my baby with me to these classes & they didn’t mind I recommend! They’re so helpful

Great fields an great to see kids playing ball 👏

The staff was very helpful and respectful I really enjoyed the resources and support that I received this is my second time enrolling in the program and I’m excited about my future goals and endeavors

I had a great experienced here also learning and understanding the situation I was in was no the right one and will no longer go back

Changing lanes has been a great resource during a very trying time. It was always a great source of resources to get us through a tough Period. Mrs. Spears being at this for 20 years. Deserves So much praise for… starting such an amazing organization here in the antelope, Valley where it is truly needed. The staff is supportive and make us feel welcome and goes out of there way to support your needs.

Avoid this place. Especially Mrs. Spears! Don’t bring your children here. I regret it very much. I would warn everyone if I could

The worst place ever please if you have suffered from DV this is not the place for you the Director Ms Spears is the worse she don’t know how to talk to us she is disrespectful she doesn’t have no empathy the whole time… I was going there it was constant reminder of my abuser because the way she is and miss Patty to don’t trust her everything you tell her she be talking about you

Mrs Patty is amazing. So much compassion. Wonderful services.

Excellent customer service and very nice

At Change Lanes it was very helpful and very well repect others people when we in group. Mrs Spars and Mrs. Patty were very helpful and stay on my me and check on me and I really like that so me they really care about… you and it not just a job like with other people.

Was able to get into a class in a timely manner. Very reasonable pricing. Very professional and helpful.

Changing Lanes Youth Support Services has been an incredible source of healing and empowerment for me. I can't express how grateful I am for the safe, compassionate, and supportive environment they've created. The… facilitators are knowledgeable, kind, and genuinely care about each person's journey. This class has helped me gain clarity, strength, and tools to rebuild my life in healthier, more empowered ways. It’s not just about surviving—it's about learning how to thrive. I highly recommend their programs to anyone seeking real support and positive change. Thank you, Changing Lanes, for being such a vital part of my healing journey!

Does best outreach events in the community. 👏👏👏

Love this place Miss Patty is great all the staff are very welcoming make you feel at ease. Change Lanes offer many services highly recommended.

I really enjoyed my class at Change Lanes. I have finished one class and I am going to take another. The people working there are very informative and supportive. It really did help me make hard choices to better… myself. Thank you Change Lanes. Especially Ms.Patty and Israel. Two awesome people.

I want to start by saying how greatful I was finding a class that would allow me to be in a safe environment an can be at peace in class I would have to say All the staff plays apart in ensuring that you're experience… here is as comfortable an educational to apply in our lives I also want to say if you have to take a D.V. Classes miss

If you are a DV offender and need to take 52 weeks of classes I really recommend you take your classes here. Miss Patty is an amazing person she is the instructor for the class and she is a DV survivor herself. It… amazes me that even though she went through what she did she still conducting a class to help us change our abusive behaviors. Since I enrolled here I have had a total of 3 facilitators and honestly Ms Patty was the best. I was here for 1 year and 6 months and I really learned a lot from her! I hear a lot of negative things from Ms. Spears but she's not bad at all. She wants the best for us and her business. She comes of more like though love , you talk to her and she understands lol... even though at first you might think she's not hearing you out. But everyone here is amazing. Our receptionist here is amazing as well he let's you know how many classes you need and how many call out you have left and if you need a progress report he will have it ready on time! But please give this place and chance :)

Love this place really makes a difference in ppl life n helps you look at life differently. Mrs patty n mrs spears n Israel are really good ppl n help you out a lot it’s a great program n really recommended

Played with mental health services , was never consistent , staff unprofessional, unreliable & unaccountable. No supervisor is ever available & the staff argues from the background without any given name or help

Boggles my mind that people say what they say about this place Mrs Spears to my knowledge doesn't teach anymore she may I'm not too sure but she doesn't teach my class Miss Patty does she's an awesome teacher he really… does explained thoroughly about why it is that we do what we do to end up in classes like hers The faculty is very clean the bathrooms are very clean. I just thought I would come out here and clarify things that people are saying. YOURS TRULY JQ

ALTHOUGH I HEARD A COUPLE GOOD THINGS. HOWEVER ME AND MY SON ARE EXPERIANCING HOMELESSNESS ,ME BEING A SINGLE FATHER AND MY SONS MOTHER PASSING AWAY. I STILL CANT GET PAST THE LADY WHO ANSWERS THE PHONE. SHE SUPER… RUDE,AND DOESMT HELP WITH ANYTHING. ... ALMOST SEEMS KINDA SHADY. ANYWAY GET RID OF HER AND THAT PLACE WOULS PROB DO SO MUCH BETTER,IN HELPING THE COMMUNITY AND GETTING REXIGNIZED FOR MORE THAN SOMEPLACE YOU CAN CALL TO GET SOME ONE TO TALK TO YOU LIKE YOUR 6

Change Lanes Youth Support Services is a 5 star organization that has helped me a lot since joining them last year they have classes for many different situations Outpatient Drug Education, Life Skills class,Anger… Management, Domestic Violence just to name a few they help you with an ARP program if you're financially unable to afford services I personally take 2 classes there and all the staff are amazing hard workers and the most kind hearted people I've ever met they even have a housing assistanance program if you need services look no further give Change Lanes a chance you won't regret it

It used to be a good place to go when there were good teachers but ever since that lady Ms. Spears took over it's THE WORST! She is AN EXTREMELY RUDE, AGGRESSIVE AND DISRESPECTFUL PERSON to clients trying to do their… best, stops a lesson just to get the people who haven't yet paid to pay! All about money!! Even the social workers say it's a bad place. I even heard it's not court related and yet they claim to be. Something has to be done about this place.

I will never attend nor call this place again the CEO is very rude and does not listen to her clients she speaks over them and don’t understand people that have been through trauma to not yell at them or make them feel… less as a person! I have never felt so unheard before and they are all about money! I was unaware of the class that I was taking didn’t cover what I needed to take and so I called her to ask for a refund because it was a true Misty and she stated because she sat down with me for 5 minutes didn’t give me her undivided attention because was distracted by everyone else was walking out of the meeting and answering phones and not working one on one with me at all! I just feel that I was not treated fairly and like a client I was treated like someone that wasn’t a paying customer! If you want to be unfairly treated attend this class she don’t even understand if you have or where to have family issues come up!!

Always helpful always friendly

Very good place for counseling and other needs. Staff is very professional & helpful

Organization has many programs available to meet the needs of the community. Mrs. Spears is very knowledgeable and shows No judgment. She teaches in all her classes that everyone is human and it’s never too late to make… changes and everyone’s path is different. The organization is very supportive to its clientele (youth, adults, and families). Keep up the good work!

I was going crazy because I have to complete 30 days community service and this whole Covid 19 thing is backing everything up but fortunately I had talked to Mrs. Spears and she is so wonderful. I truly appreciate the… opportunity to be accepted into change lanes of Lancaster CA . Thank you change lanes keep up the good work!

Spoke with Timothy Spears and at first she was nice. But after she read my report (only accusations) she started been mean to me. She gave me appointment to take over my payment and didn't called me. I tried calling her… in many occasions and she wouldn't answer. And when she finally did answer me, said I was lying saying I didn't called her even tho I had a record of all the times I called her. And at the end she denied me service all because of the lies and accusations on my report.