Crossroads Recovery Center – Dallas

If I could give zero stars, I would. This place is extremely disorganized, and it’s no wonder people struggle to get the help they need. They opened 36 minutes late on a Saturday, even though they were scheduled to open… at 9:00 a.m., leaving patients waiting outside. On top of that, staff failed to properly secure the medication bottle, which caused the medication to spill inside the safe box. As a result, I lost an entire day of treatment for my father and now have to return tomorrow just to replace the spilled dose. This level of carelessness and lack of organization is unacceptable.

Staff is great.

Been here for 5 years and never had an issue. They have helped me overcome the worst time of my life.

This place is so welcoming when I needed help at my lowest and felt trapped, Cross Roads showed me help and a perspective to motivation to look at life beautiful again. Feels like family here they actually care and it… doesn’t feel like you’re just a number in the system you feel the love !the counselor Stormie is so caring and goes above and beyond. Townie the nurse is wonderful as well and the doc speaking to him was a breeze and he had no hesitation to make sure you were comfortable with treatment. Just started my journey and more than blessed to have this place apart of my mew life

They were very helpful and great customer service.

I’ve remained at this clinic the longest out of the 4 in Dallas I’ve been to, and am so grateful for them, they really played a part in saving my life. I wouldn’t have completed probation successfully without methadone,… and now being pregnant and clean, they’ve been so supportive. I recommend Crossroads if you’re looking for a Dallas clinic, the whole care team really feels like they care and want you to get better, I’ve never felt like a client or ‘just a number’ to them, which is huge in the recovery industry where stigma against addicts in the healthcare system is changing ever so slowly…. 10/10! Not to mention their hours (open til 12p mon-thurs) are extra forgiving for sleepyheads compared to most methadone clinics that close by 9-10am. -Hannah G.

My husband Alberto has been coming to this center for awhile now and I see how they are very professional and caring. They have compassion and treat everyone with much respect. They offer excellent service. My husband… has been doing great since he's been coming here. My husband highly recommends this place if you need a recovery program. He says he feels like he got a second chance at life and is grateful to have found this place. To new beginnings!

Great place fast and easy no judgements my counselors are Great ms.thresea in the front is helpful love this place so glad I switched to here if your looking for help look no further sometimes they even work with you on… cost overall and in ny experience best place around hands down... thanks to all the staff from the front desk all the way back to the dosing windows everyone is just awesome

It’s a great clinic been here for 3 years great staff

I love how they are attentive with you and how much they care!!! I've been going there for 3 years now and I'm so super satisfied with everything that they give me, such as counseling, goals that you might want to… accomplish... they show you step by step....

I have nothing negative to say about Crossroads since I've been here I've had nothing but positive in my life and the best help I can ask for and believe me I've been through a lot and so for me Crossroads is my place… to be thank u the my counselor, my nurse and to the staff they are wonderful !!

This place has been a life changer for me! Thank you, for all that you do!!!! #579

They are very aware of my health concerns. I can talk to my counselor or any of the counsel I rs if mine is not available. They have given me good pointers to control the trigers that lead to relapse.. my family has… been saved thanks to their gelp..

Staff is awesome 👍🏼👍🏼 especially Theresa... They work with you and really help out

I've been coming to this clinic for 3 years an I have nothing bad to say! Theresa is always nice an helpful. My counselor is very professional an caring! If your looking for a methadone clinic don't look any further!!

They have taken care of me since 2001,Ibelieve God, and my savior Jesus Christ is over this place, thañks to all

I transferred to Crossroads from another state a few months ago and I can't say enough good things about it! My counselor Stormy is AWESOME! She's kind, funny and truly cares for her ppl! The nurse Tawny is the sweetest… person I swear! I have met a few ppl in my life who have the kindest souls and she's definitely one of them! I will say if you want to get better and live a better and healthier life than come here bc you will be treated with kindness and you will walk out feeling like ppl care about your well-being. It's not just about the money here I promise you that! 🤍

But they don't accept Humana or any type of Medicaid

I have been going to Crossroads Recovery for some time. They have a great program that does more than just give medication. They have a great staff and counselors who are very dedicated to helping you maintain your… goals and support you throughout this journey your on. The number one person they care about is the client. If you ever decide on a clinic crossroads is the best choice.

I have been coming to this clinic for a couple of years and would say it has been a big help for me i honestly recommend it.

The counselors and employees here are like family to me. Methadone is expensive, and after losing my parents to covid they were so supportive. I wasn't sure if I would survive it, it happened so suddenly and I had a… baby not long after, depression kicked my butt and I felt so alone. And they reminded me that they had my back every single week. They mean more to me than I can ever put into words! Miss Townie, My Mayme, Mama Callie, my girl Theresa, And I can't forget Joseph. Thank you from the bottom of my heart.

Thank You Cross Roads for all you do! All of the staff has gone beyond for me. From Theresa to Tonya and of course Callie. I’ve had to of the best counselors during my time at Crossroads!!

Great staff, very friendly, always able to get in get your dose and get out. If your looking to get clean this is where you need to start

My first time in a rehab and the best place to go to for help..will not turn you down like all the other ones ..they treat me like family and the counselors are so nice and kind..this is the place to go if you realy… want help..im so happy i found this place..it changed my life..im a whole different person now..I've never been so happy....thank you jesus...

This is absolutely a first-class facility. Best staff, and counselors .

Have nothing but good things to say the staff has been very helpful in my sobriety journey

Excellent Clinic. Everyone is professional and kind. I have been coming for several years and they saved my life. Client L Akers

That have helped me get direction in my life to apply myself to get things in order. To apply skills on my life challenges my life..make decisions that have positive actons.

CrassRoads Recovery definitely goes above and beyond expectations. The counselors there are amazing. They have helped me stay sober for almost 4 years now. All of the nurses are so helpful and nice. And definitely last,… but not least, Miss Theresa in the front is THE BEST! She is definitely willing to help with anything she can and her customer service skills are amazing!! I definitely recommend CrassRoads Recovery if you want to stay sober!