CSAPA Émergence Tolbiac – Paris

The center has experience supporting people with addictions in relatively simple cases. For more complex cases, I recommend seeking help elsewhere. Mr. Bakkas

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I came to drop off a sample, and the reception was adequate. However, I'm very disappointed because I have good reason to believe they didn't actually analyze my product and gave incorrect results. Perhaps the dosage… form was too unusual for them. Even though it wasn't them directly and it was just a collection center, they didn't provide any written results, nor did they mention the name of the lab that performed the analysis. This could have caused me serious problems if I had relied on their results.

A superbly organized and well-run center, staffed by top-notch, hand-picked practitioners, and offering a truly exceptional multidisciplinary approach. Having been ill for years, I had to be patient to be accepted, but… the wait was worth it. Even when they are full and unable to accommodate patients, they can offer occasional support to those in distress. It's important to remember that this isn't an emergency service, but rather a place for ongoing, regular care, and places are limited. While hospital emergency departments may be overcrowded and not yet fully equipped to handle addictions, this is nothing compared to the care provided by CSAPAs (Addiction Treatment and Prevention Centers), which is extremely professional. Every member of the team is highly trained to appropriately refer each patient who comes to the center. Congratulations on this work, congratulations on remaining so professional and never giving up on us. It's impressive and admirable that facilities like this exist. An incredible opportunity! We're truly in a new paradigm of care, and that's all for the better; they are clearly pioneers in patient care. Thank you for this personalized follow-up—adapted, tailored, dynamic, and evolving with the patient and their healthcare providers.

The staff are very kind, the service is efficient, they help me a lot, thank you to the team.

The reception was very unpleasant.

Great team. Their work is incredibly enriching, humane, and helpful. I was seen quickly for medical appointments. It's a shame the director (a tall brunette) is completely unsuitable.

Of my two appointments, this is one of the most suitable and pleasant health centers to visit and communicate with, a symbol of hope for public health, administration and addiction, looking forward to continuing my care… in this center which seems to really help sincerely, thank you.

Secretary Mélanie is fantastic, the CJC psychologists are great, and the educator too! Well done and best of luck to the whole team!! Reminiscing about the good old days

If you really need emergency care, that's not good. You arrive 7 minutes late. They won't see you. Just to leave for lunch before the scheduled time... It's a shame, a center meant to help staff recover from illness.… 😭😭😠😠😡😡

Enjoy listening!

The negative reviews are truly undeserved. This addiction treatment center saved my life, and I imagine it has saved many others as well. The team is very attentive, professional, and caring. Thank you, Emergence!

A three-month wait is a disgrace.

I went to this center to ask for HELP and to be LISTENED to, but none of that happened. I explained a rather tense situation, and they sent me away without taking my contact information. I do not recommend this center.… No help is provided, no listening, and no support is offered. So I'm going back to find help on my own. Despite the situation, I asked for help, and I was practically judged, but what's certain is that they didn't help me. I left a questionnaire where I reported this issue; we'll see...

Excellent welcome and attentive listening; we are quite confident about the future. Well done to the whole team!