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Wellpoint, Memphis

Treatment Centers in Memphis, TN That Accept Wellpoint

Wellpoint members looking for drug and alcohol rehab in Memphis will find listings in Cooper-Young, Binghampton and Downtown Memphis, as well as farther out in Cordova. Covington, north in Tipton County, gives members another option within an hour.

Outpatient care and telehealth appear at every listing in this set, partial hospitalization at most, and residential care and intensive outpatient at fewer centers, with sober living, detox and inpatient care rare. Listings in Midtown, Raleigh and Frayser rely on SAMHSA records and Tennessee licensing data, showing accreditation where The Joint Commission or CARF lists the facility. Compare the listings below.

Rehab Centers Near You

Drug and Alcohol Rehab Centers in Memphis, TN That Accept Wellpoint

Customized Medical Needs – Memphis

578 Harrell Street, Memphis, Tennessee, 38112

5.0★★★★★1

State licensed

DetoxResidentialIOP+4

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersMATTrauma-informed+9

The facility sits on Harrell Street, in the Binghampton area of Memphis — the largest city in the state, on the Mississippi River in the south-west corner. The facility offers addiction detox, alcohol withdrawal management, drug withdrawal management and dual diagnosis treatment. Both residential and outpatient care are recorded at this location. Recorded credentials include State substance use agency licence.The service records care for anxiety disorders, co-occurring disorders and depression in addition to substance use…

0.6 miHowse Park7.2 miFrederick W. Smith International AirportServes8 towns

Substances treated

Adderall Rehab · Alcohol Detox · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Ativan (Lorazepam) Rehab · Beer Addiction Treatment · Benzodiazepine Rehab · Binge Drinking Treatment · +53 more

Levels of care

14-Day Rehab · 21-Day Rehab · 30-Day Rehab · 45-Day Rehab · 60-Day Rehab · 90-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Alcohol Detox Program · Anxiety Retreat · +63 more

Therapies

12 Step Rehab · Activity Therapy · Acupuncture · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Couples Counseling · +9 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Psychosocial Rehab Services · +3 more

Groups served

Active Duty Military Detox · Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military PTSD Rehab · Active Duty Military Rehab · Active Duty Military Suboxone · Active Duty Military Telehealth · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · +95 more

Support services

Case Management · Chronic Illness Management · Community Outreach · Education and Job Training · Employment Support · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Intensive Case Management · +12 more

Insurance accepted

Aetna · BCBS (Blue Cross Blue Shield) · Cigna Healthcare · Medicare · TRICARE · UnitedHealthcare (UHC) · Wellpoint (formerly Amerigroup)

Serenity Recovery Centers – Memphis

1094 Poplar Avenue, Memphis, Tennessee, 38105

3.3★★★☆☆36

CARF accredited

ResidentialPHPIOP+4

Accepts InsuranceAccepts MedicaidAccepts State Insurance+4

Co-occurring DisordersMATTrauma-informed+11

Spanish spokenDeaf and HoH

The facility sits on Poplar Avenue, in the Midtown Memphis area of Memphis — the largest city in the state, on the Mississippi River in the south-west corner. The facility offers dual diagnosis treatment, outpatient services (OP), partial hospitalization program (PHP) and rehab transfers. Both residential and outpatient care are recorded at this location. This provider is licensed for mental health care rather than substance use treatment. Recorded conditions include anxiety disorders, co-occurring disorders and…

1.6 miHandy Park7.5 miFrederick W. Smith International AirportServes7 towns

Substances treated

Adderall Rehab · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Chronic Pain and Substance Use · Codeine Rehab · +36 more

Levels of care

14-Day Rehab · 21-Day Rehab · 30-Day Rehab · 45-Day Rehab · 60-Day Rehab · 90-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Anxiety Retreat · Continuing Care · +27 more

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Couples Counseling · Evidence-Based Therapy · Family Therapy · Group Therapy · +5 more

Mental health

Co-Occurring Mental Health Conditions · Crisis Intervention · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Illness Management and Recovery · Mental Health Conditions · Mental Health Crisis Services · Mental Health Treatment · +5 more

Groups served

Adult Rehab · Couples Rehab · Court Ordered Dual Diagnosis Rehab · Court Ordered MAT · Court Ordered Outpatient Rehab · Court Ordered Rehab · Court Referral Accepted · Early HIV Intervention · Hepatitis Support Services · HIV and Hepatitis Care · +48 more

Support services

Case Management · Health and Wellness Support · Housing and Employment Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Supported Housing

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Residential Rehab · Spanish Speaking Rehab

Insurance accepted

Aetna · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · Cigna Healthcare · ComPsych · Humana · Magellan Health · UnitedHealthcare (UHC) · Wellpoint (formerly Amerigroup)

Serenity Recovery Centers Inc – Memphis (1168 Poplar Avenue)

1168 Poplar Avenue, Memphis, Tennessee, 38105

3.3★★★☆☆36

CARF accredited

PHPIOPOutpatient+2

Accepts InsuranceAccepts MedicaidAccepts State Insurance+4

Co-occurring DisordersMATTrauma-informed+9

Deaf and HoH

The facility sits on Poplar Avenue, in the Midtown Memphis area of Memphis — the largest city in the state, on the Mississippi River in the south-west corner. The facility offers dual diagnosis treatment, intensive outpatient program (IOP), medication-assisted treatment (MAT) and outpatient services (OP). Care is provided on an outpatient basis, so people continue living at home. Recorded credentials include CARF and State substance use agency licence.The service records care for anxiety disorders, co-occurring…

1.7 miHandy Park7.4 miFrederick W. Smith International AirportServes7 towns

Substances treated

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Online Rehab and Telehealth · Outpatient MAT Clinic · Outpatient Rehab · Overdose Prevention Education · Partial Hospitalization Program (PHP) · +3 more

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · +4 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Social Skills Training · Trauma Treatment

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Early HIV Intervention · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · Men's Outpatient Rehab · Men's Rehab · +43 more

Support services

Case Management · Community Outreach · Education and Job Training · Employment Support · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Intervention Services · Peer Support · +5 more

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab

Insurance accepted

Aetna · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · Cigna Healthcare · ComPsych · Humana · Magellan Health · UnitedHealthcare (UHC) · Wellpoint (formerly Amerigroup)

Groups Recover Together – Memphis

2715 Kirby Road, Memphis, Tennessee, 38119

5.0★★★★★1

CARF accredited

OutpatientTelehealthAftercare

Accepts InsuranceAccepts MedicaidAccepts Medicare+3

MATSeniorsYoung adults+4

Deaf and HoH

The facility sits on Kirby Road, in the East Memphis area of Memphis — the largest city in the state, on the Mississippi River in the south-west corner. The facility offers medication-assisted treatment (MAT), outpatient services (OP) and virtual outpatient (telehealth). Care is provided on an outpatient basis, so people continue living at home. Recorded credentials include CARF and State substance use agency licence.Mental health conditions treated here include post-traumatic stress disorder (PTSD) and trauma…

2.2 miFranklin-Morgan Woods-Cloyes Park7.8 miFrederick W. Smith International AirportServes8 towns

Substances treated

Adderall Rehab · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · Dexedrine Rehab · Fentanyl Patch (Duragesic) Rehab · Fentanyl Rehab · Heroin Rehab · Hydrocodone Rehab · Hydromorphone (Dilaudid) Rehab · +26 more

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Non-12-Step Rehab · Online Rehab and Telehealth · Outpatient MAT Clinic · Outpatient Rehab · Overdose Prevention Education · Recurrence Prevention · +1 more

Therapies

Addiction Counseling · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Evidence-Based Therapy · Group Therapy · Individual Therapy · Matrix Model Treatment · Motivational Interviewing · +1 more

Mental health

Psychosocial Rehabilitation · Social Skills Training

Groups served

Adult Rehab · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Medicare Rehab · Men's Outpatient Rehab · Men's Rehab · Men's Telehealth · Men's TRICARE Rehab · Senior MAT · +10 more

Support services

Case Management · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Peer Support · Practical Support · Recovery Coaching · Recovery Support Services · Suicide Prevention Services · +1 more

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab

Insurance accepted

Aetna · Ambetter (Centene) · BCBS (Blue Cross Blue Shield) · Cigna Healthcare · Humana · Medicare · TRICARE · UnitedHealthcare (UHC) · Wellpoint (formerly Amerigroup)

Crestwyn Behavioral Health Hospital – Memphis

9485 Crestwyn Hills Drive, Memphis, Tennessee, 38125

2.6★★★☆☆~~210~~

Federally certified

InpatientPHPOutpatient+2

Accepts InsuranceAccepts MedicaidAccepts Medicare+3

Co-occurring DisordersTrauma-informedVeterans+7

Crestwyn Behavioral Health Hospital – Memphis is based on Crestwyn Hills Drive in Memphis, the largest city in the state, on the Mississippi River in the south-west corner. The facility offers dual diagnosis treatment, hospital inpatient, outpatient services (OP) and partial hospitalization program (PHP). Both residential and outpatient care are recorded at this location. Federally Qualified Health Center accreditation is recorded for this facility.This location is registered for mental health treatment rather than addiction services.…

4.2 miFranklin-Morgan Woods-Cloyes Park13 miFrederick W. Smith International AirportServes7 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Prescription Stimulant Rehab · Ritalin Rehab · Smoking Cessation Counseling · Stimulant Rehab · Vaping Cessation · +1 more

Levels of care

Evening Treatment · Inpatient Rehab · Non-12-Step Rehab · Online Rehab and Telehealth · Outpatient Rehab · Partial Hospitalization Program (PHP) · Rehab Transfers · Walk-In Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Cognitive Remediation Therapy · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · EMDR Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · +2 more

Mental health

Alzheimer's and Dementia Care · Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · First Episode Psychosis · Mental Health Conditions · Mental Health Crisis Services · +8 more

Groups served

Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military PTSD Rehab · Active Duty Military Rehab · Active Duty Military Telehealth · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · Adult Rehab · Couples Rehab · +39 more

Support services

Case Management · Education and Job Training · Health and Wellness Support · Housing and Employment Support · Nutrition and Fitness Counseling · Recovery Support Services · Suicide Prevention Services

Insurance accepted

Aetna · Cigna Healthcare · Humana · Medicare · TRICARE · UnitedHealthcare (UHC) · VA Community Care · WellCare (Centene) · Wellpoint (formerly Amerigroup)

Rehabs by setting in Memphis

Other parts of Memphis, and what each is near.

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Common questions about Wellpoint, Memphis

Answered from what is listed here.

Does Wellpoint cover rehab in Memphis?

Yes. Wellpoint is one of the TennCare managed care plans in the West Tennessee region that includes Shelby County, and TennCare covers inpatient, residential and outpatient substance use disorder treatment in all its benefit packages.

Members do not need a referral from a primary care doctor to start behavioral health or substance use treatment.

Rehabs in Tennesseehttps://rehabseekers.com/locations/us/tennessee/

Is Wellpoint the same as Amerigroup in Memphis?

Yes. Amerigroup Community Care in Tennessee was renamed Wellpoint in January 2024, along with Amerigroup plans in Arizona, Iowa, New Jersey, Texas and Washington. Benefits, coverage and provider networks for TennCare members did not change with the rename.

TennCarehttps://rehabseekers.com/locations/us/tennessee/tenncare/

Does Wellpoint cover detox in Memphis?

Yes. TennCare covers withdrawal management at the inpatient, residential and outpatient levels for substance use disorder and opioid use disorder, and Wellpoint follows this TennCare benefit for its Memphis-area members.

Detox Centershttps://rehabseekers.com/programs/detox-centers/

Does Wellpoint cover inpatient or residential rehab in Memphis?

Yes, but with a limit for adults. TennCare covers residential and inpatient substance use disorder treatment, though stays in an IMD facility are capped at 30 days a year for members ages 21 through 64.

Wellpoint lists additional treatment days, up to 15 days a month, as an added in-lieu-of service beyond that cap.

Residential Rehabhttps://rehabseekers.com/programs/residential/

Does Wellpoint need prior authorization for rehab in Memphis?

It depends on the level of care, though TennCare's general rule is that most behavioral health and substance use services are covered without a referral. Higher levels of care such as residential or inpatient treatment typically need the treating provider to request prior approval.

Inpatient Rehabhttps://rehabseekers.com/programs/inpatient/

Does Wellpoint cover out-of-network rehab in Memphis?

No, usually not. TennCare's rule is that it will not pay for an out-of-network provider except in an emergency or when a specialist is approved in advance, so Wellpoint members in Memphis should confirm a program is in-network before starting treatment.

Rehabs in Tennesseehttps://rehabseekers.com/locations/us/tennessee/

Does Wellpoint cover Suboxone or methadone in Memphis?

Wellpoint lists a network of Opioid Medication-Assisted Treatment providers for its Tennessee members, and TennCare covers medication-assisted treatment for opioid use disorder. Drug-specific prior authorization rules for individual medications were not confirmed.

Suboxone and Buprenorphinehttps://rehabseekers.com/medications/mat/buprenorphine/

How do I find a rehab in Memphis that takes Wellpoint?

Call Wellpoint Member Services at 833-731-2153 (TRS 711), Monday through Friday from 7 a.m. to 5:30 p.m. Central, and ask for in-network substance use disorder programs serving Shelby County.

The West Tennessee TennCare region also lists BlueCare, UnitedHealthcare Community Plan and TennCare Select, so check the plan name on the member card first.

TennCarehttps://rehabseekers.com/locations/us/tennessee/tenncare/

What is the Wellpoint mental health phone number in Tennessee?

Wellpoint's Tennessee Member Services line is 833-731-2153 (TRS 711), available Monday through Friday from 7 a.m. to 5:30 p.m. Central, and the Nurse Help Line is 866-864-2544. For a mental health crisis, call or text 988.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

Does Wellpoint cover online therapy in Tennessee?

Yes. Wellpoint's Tennessee Medicaid members can connect with a doctor or therapist through LiveHealth Online video visits 24 hours a day, which gives Memphis members a telehealth option alongside in-person counseling.

Online Rehab and Telehealthhttps://rehabseekers.com/programs/online-rehab-and-telehealth/

Is Wellpoint Medicaid in Tennessee?

Yes. Wellpoint is one of the managed care plans for TennCare, Tennessee's Medicaid program, and also runs TennCare CHOICES, Employment and Community First CHOICES and CoverKids. It separately offers a Medicare Advantage dual-eligible plan in the state.

TennCarehttps://rehabseekers.com/locations/us/tennessee/tenncare/

What criteria does Wellpoint use to approve rehab?

Wellpoint's behavioral health reviews commonly draw on ASAM criteria to assess the level of substance use care an individual needs, based on documents from Wellpoint's plans in other states. A Memphis provider requesting prior authorization typically submits an ASAM-based assessment.

Addiction Counselinghttps://rehabseekers.com/therapies/counseling-and-therapy/addiction-counseling/

Does Wellpoint cover therapy and mental health treatment in Memphis?

Yes. TennCare's behavioral health benefit covers mental health, alcohol and substance use disorder services for Wellpoint members in Memphis, and no referral from a primary care doctor is required to start seeing a behavioral health provider.

Individual Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/individual-therapy/

Memphis and the TennCare West Region

Memphis is in Shelby County, which TennCare places in its West Tennessee region, and TennCare lists Wellpoint, formerly Amerigroup, as one of the health plans for that region. BlueCare, UnitedHealthcare Community Plan and TennCare Select appear on the same West Tennessee list, so a member card shows which plan applies.

Memphis residents who move within the West Tennessee region, for example to Covington, Jackson or Bolivar, stay in the same TennCare region. TennCare names 21 counties in West Tennessee, from Shelby and Tipton up to Lake and Obion along the Mississippi River.

What Memphis Neighborhoods Have Wellpoint Rehab Centers?

Memphis Wellpoint listings are led by Downtown Memphis, Midtown, Cooper-Young, Raleigh and Binghampton, which carry equal weight. Cooper-Young is a walkable district around the Cooper Street and Young Avenue intersection in Midtown. Members near the core can start with Wellpoint rehab in Cooper-Young, rehab programs in Midtown Memphis and Downtown Memphis rehab programs.

Binghampton and Raleigh carry the same weight for Wellpoint members east and northeast of Midtown. Binghampton sits along Summer Avenue near Broad Avenue, and Raleigh spreads north toward the Wolf River and the Raleigh Springs area. Compare Binghampton treatment options and treatment in Raleigh.

Whitehaven, Frayser and Cordova follow with fewer Wellpoint listings, and East Memphis has the fewest. Whitehaven lies in the south near the airport, Frayser in the north, and Cordova at the eastern edge of the city. Members in south, north and far east Memphis can open Whitehaven rehab centers, Frayser treatment listings and Cordova treatment centers.

East Memphis members near the Poplar Avenue corridor can see East Memphis rehab programs or drive a short distance west to Midtown, where the listing set is larger. East Memphis sits between Midtown and the suburbs of Germantown and Collierville, so it suits members who live or work on the east side.

Care levels and nearby cities

Memphis Wellpoint listings all offer outpatient care and telehealth, most add partial hospitalization, and residential care and intensive outpatient appear at fewer centers. Detox, inpatient care and sober living appear at very few centers. Plan details sit on the Wellpoint Tennessee rehab page.

Memphis members who need a different level of care can look north to rehab in Covington in Tipton County or east to Bolivar treatment centers in Hardeman County. Both sit in the West Tennessee TennCare region alongside Shelby County, and each page shows which plans its own centers report.

Memphis members who are ready to step down from residential care to a day program will find partial hospitalization at most Wellpoint listings in the city. A plain description of day and evening care is on the outpatient programs guide for members comparing schedules.

Memphis police also train officers in the Crisis Intervention Team model, which the city’s police department helped create in 1988 with local mental health groups and universities. CIT officers are available at all hours, so a 911 call during a mental health crisis in Memphis can bring an officer with that extra training.

Shelby County Behavioral Health Services

Memphis residents involved with the courts who live with mental illness, co-occurring disorders or a substance use disorder may work with Shelby County Behavioral Health Services, a county office at 201 Poplar Avenue downtown. Its Mental Health Advocacy and Criminal Justice Liaison programs support clients before, during and after a court case.

Shelby County Behavioral Health Services clients meet with a case manager every week and follow program rules and court orders, and the office helps with transportation and connections to community agencies. Its stated aim is to reduce repeat involvement with the justice system, which can sit alongside treatment from the listings below.