CONCERN – Mansfield (63 3rd Street)

These people literally saved my life. They are extremely professional and go above and beyond to help you and if they can't they help you find the help you need. The location issues are bs, what's more important, the… location or the help you get?

There HAS to be reform and I will do EVERYTHING possible so not one other person or family suffers due to your poor judgement and failed responsibility. Your agency was contacted about someone with a history of mental… health, self harm and is disabled going through a hard time, suffering from loss, suicidal/ self harm thoughts and threats that just self harmed that YOU saw, YOU failed him by not allowing a court order for help that everyone in contact knew he so needed to prevent him from harming himself you failed Tioga County your duty as an agency is to protect those that can not protect themselves. You failed the only 2 people with the county he has that aren’t even related solely caseworkers but tried to fulfil their duty and responsibility with patience, compassion and most importantly heart! Through relentless efforts YOU REFUSED to help until he is on a stretcher fighting for his life. Shame on you, laws are in place and your agency failed to fulfill the 1 duty you have and a man and his family suffered today for someone that had made outcry’s seeked support since Monday 2 angels worked tirelessly to protect a stranger of them desperately needing help for one of those angels not getting the support from Concern the agency to provide the court order forced to try and render aid to him and save him. For what reason Concern what is your agency out? To provide the only service your company is MEMTAL HEALTH, lack of compassion, training, or capacity competency. I understand it’s not your brother, uncle, father. But this is a company focus the owners who couldn’t care less set, the “job” the crisis workers applied for. To the 4 workers that failed an amazing person, the family and a county shame on YOU!

Do not go here , they only care about money . I called needed help . I still want to die

My teen had been going here for a long time. We moved and were told we could do video appointments still. My teen was having some problems with his meds, and they suddenly told us we had to find a new psychiatrist and… refused to help us. Told us to go to the ER for meds. Wouldn’t even help while we looked for a new psychiatrist. No empathy here.

My sister went here and she had a terrible experience. The building was erie and didnt have a good look. It is loacted in the basement of and apartment complex. She said it was very unsettling and disturbing. It also… smelt horrible she describe it as if it had smelt like urine. She went for her intake appointment and the woman who was speaking to her was very rude. The woman told my sister she just needed to lose weight ,diet and exercise and that she is to young for the medications she is on my sister is 21. The appointment got to the point where my sister had to make up an exscuse just to leave. When i saw her walking back to the car crying i knew something horrible happened. She was texting me throught the appointment and she never once had a good feeling. My advice for people who are looking for a profesonial psychiatrist do not go to Concern.

I know someone who has been trying to get in for a year now. No evals, no assistance, all she has been worth is a 10 minute phone call once or twice and a switch to a new person with no communication 3 weeks after a… promised change. Ridiculous.

I love it there, the staff is wonderful. And they are VERY professional. I would recommend it to anyone. Everyone who had or has me as a client was and is there to help me succeed in being better, because of the staff… there I have learned healthy coping skills, and I have become a better person in general.

Took my daughter there for crisis. Kathy was great very informative and kind. It's mental health services so of course there are people there with mental health issues. I would definitely recommend.

Sketchy place to go. It's located in the old projects. Weird people standing around and apartments upstairs. Not professional at all. Everyone in the office was nice but felt uncomfortable the entire time. Plus it took… me forever to find the place cuz they dont have signs to direct you. It was in a basement..... 😳