Currumbin Clinic – Gold Coast

This clinic uses ketamine. They will say medicinally. Watch the Matthew Perry Netflix episodes and make your own decision. Ketamine is addictive. It provides patients with essentially hallucinogenic experiences. It's a… private clinic owned by Japenese billionaires making money from Australians that seek help.

went here to start a tablet that stops me from wearing sunglasses indoors and i am pleased to report my eyes are now visible to the public which has been a big adjustment for the public. the waiting room had a fish tank… and the fish were very calm which felt like a flex but i respected it. the doctor asked when i last slept and i said define sleep and she wrote it down which nobody has ever done for me i felt quoted. she did not laugh when i explained the candle business would be an empire by thursday she just nodded slowly like a lighthouse. now i go to bed at night like a normal woman instead of repainting the laundry at 3am in a colour called ambition. i have also stopped buying kayaks i own four the kayaks have been informed. they take my blood every so often to check my levels which i assumed meant spirit levels but apparently not. some days are a bit flat like a lake with nothing to report but honestly a lake is nice i never knew that. the receptionist remembered my name and i didnt even have to write it in ALL CAPS which i used to do on everything including the fridge. would recommend to anyone whose thoughts have been doing laps honestly anyone who needs to

The staff are lovely but the hospital is seriously outdated. Theres old equipment on the walls, rust and water damage in the corner of the bathrooms, and I'm averaging around 8km of steps every day just to get to and… from the places I need to be. The food is often not very good either. Group sessions are often hijacked and steered off course by patients that won't stop talking and the facilitators struggle to keep the sessions on topic making me wonder if this has been worth the time away from my family as I'm not getting as much out of the experience as I'd hoped for.

This place saved my life.

The only thing made my experience good were. They were amazing… however the food is horrid, bed is tiny and uncomfortable. The facility definitely needs an upgrade.

If you’re a veteran looking for mental health support, I would strongly recommend looking elsewhere. I want to start by acknowledging the nurses. In my experience, they were genuinely caring, professional and doing… their best while dealing with an incredibly challenging environment. My concerns are with the treatment and continuity of psychiatric care I received. My treating psychiatrist was Dr Batten. Initially, I felt he was genuine and supportive. However, as my treatment progressed, ECT was proposed as an option for my treatment-resistant depression. I made it very clear that I did not want to proceed with ECT. I had significant concerns about undergoing multiple treatment sessions, repeated general anaesthesia, and the potential cognitive and memory-related side effects. I explained that if I ever reconsidered ECT, which I considered very unlikely, I would want to undertake it closer to home at Gold Coast Private Hospital. I was told this wasn’t an option under his care because he would not have oversight of the treatment. He wouldn’t even consider doing a referral! I later advised that I would be going away for a period of time and was subsequently told that he would no longer be my treating psychiatrist. I left my final appointment extremely disappointed with how the situation had been handled and with the lack of continuity I felt was being offered. The final frustration came with medication. I had been prescribed an antidepressant through this psychiatrist. When I later requested a new prescription, I was advised that I would only be provided with two weeks’ supply and would then need to arrange further prescriptions through my GP. Given that this medication had been initiated as part of my psychiatric treatment, I found this approach incredibly frustrating. Mental health treatment requires trust, communication and continuity of care. For veterans in particular, engaging with treatment can already be difficult enough without feeling abandoned or passed between providers. I can only speak about my own experience, but mine left me deeply disappointed. Based on that experience, I could not recommend this hospital to another veteran seeking mental health treatment.

I find the staff are brilliant and the facility clean and well kept. Processes could improve but group work is very informative

I recently received a referral from my psychiatrist for dual-diagnosis treatment for addiction and PTSD. A staff member from the clinic contacted me regarding the referral, though I did not get his name. During the… call, I explained that I was apprehensive about attending treatment away from my family and was unsure about proceeding. I was told, “You do have to be 100% committed, or there’s no point in coming,” and advised to discuss it with my family. I found this response abrupt, dismissive, and unprofessional. It is understandable to have concerns about entering treatment, particularly when it involves time away from family. Expressing hesitation does not mean a person is not serious about seeking help. I would have expected a more supportive approach, with an explanation of the program and an opportunity to discuss concerns. Instead, the interaction left me feeling less comfortable about attending. I have not attended the clinic, so I cannot comment on the quality of its clinical services. This review relates solely to my initial phone interaction. As a first point of contact for a mental health and addiction service, the experience was disappointing and has made me reconsider whether I will proceed with this clinic at all.

I would not recommend this facility based on my family’s experience. From the moment my son was admitted, medication appeared to be the primary focus of his treatment. He was asked what medication he wanted, and when he… declined medication, he felt that the psychiatrist showed little interest in addressing the reasons he had sought treatment. My son was scheduled to have three weekly appointments with the psychiatrist. Each consultation lasted only a couple of minutes. According to my son, the psychiatrist would ask whether he wanted medication, and when he was leaving, before ending the consultation. When my son attempted to discuss why he was there and the issues he was experiencing, he felt those concerns were not explored. During his admission, my son reported that another male patient repeatedly threatened him with sexually explicit comments, followed him around the facility, and caused him to fear for his safety. He raised these concerns with both the psychiatrist and nursing staff on multiple occasions. Instead of addressing his concerns about his safety, he was repeatedly offered medication, including Valium. This situation continued for several days. My son was afraid to sleep because he feared the other patient would enter his room. When he again raised his concerns and became extremely distressed, crying uncontrollably, he was told by the psychiatrist to either take medication or leave the facility immediately. Feeling he had no real choice, he agreed to take the medication. After taking three tablets, which was antipsychotic medication for schizophrenia, my son became disoriented, extremely tired and struggled to walk. A few hours later, he was told to leave the facility with no reason as to why. He was not in a fit state to leave independently given the effects the medication had on him. At no stage was I, as his nominated primary contact, contacted about the alleged threats from another patient, the medication he had been given, or his discharge while he was in such a distressed and medicated state. My son entered the facility seeking help for substance dependence. He has never been diagnosed with schizophrenia or any psychotic illness, and the experience has left him significantly worse than when he was admitted. He returned home frightened, confused, emotionally distressed and a shadow of the person who entered the facility. Based on our experience, we found there was a lack of psychological support, inadequate response to repeated concerns about patient safety, and an over reliance on medication rather than therapeutic care. Formal complaints have been lodged with the Queensland Health Ombudsman, the Crime and Corruption Commission (CCC), and AHPRA, and those matters are now being progressed.

Not happy at all, charge so much but don't really help the patients me as a councelor could have done a better job, if people come in for addiction feel they don't get treated for addiction. Don't know how you still… going know of 3 people that are worse off after coming out.

The staff are all wonderful, caring and compassionate. The facilities are also excellent. Couldn't be happier with the level of care shown.

Anne is a great presenter.

My experience of Currumbin Clinic was first class. The facility, accommodation, therapy, the doctors and nurses and the food were all brilliant. The whole team are so kind, and are fully invested in making sure everyone… gets well as swiftly as possible.

The rudest people I've ever talked to. You call up with a GP referral to get help and they do their best to make you feel like your worth nothing. Worst receptionist ever. A bit of common sense intelligence and kindness… goes a long way. There's none of that here at the reception.

I recently completed my placement at Currumbin Clinic and had a genuinely positive experience. The team was welcoming and supportive, which made a big difference as a student. The CNE was approachable, encouraging, and… always willing to guide and answer questions. Overall, the environment was professional, supportive, and a great place to learn. I’m very grateful for the experience and would highly recommend Currumbin Clinic as a placement site.

The staff are amazing the food is amazing the I have not met one person in here that has had any complaints

Thank you to all the staff at Currumbin Clinic. You took me in during a time of need and words can not express how grateful/thankful I am of all the wonderful staff...Thank you!

It went from 5 star to 1 star however lifted to 3 star once they were not at full capacity. This rehab should never operate at full capacity as they do have the resources or business plan to cope. The business divisions… operate in silos. That is the left hand does not know what the right hand is doing. This results in either miss or no communication which significantly impaires the delivery of the service. Having said that this can be easily fixed through collaboration amongst the departments which I hope they undertake. Overall the place is ok but can be much better .

So I left before my time went to class came back to my room found my lagagge off the spare bed in my room and clothes on the couch apparently they need the other bed in my room for another patient coming in they should… of told me there was another patient coming in and who gives them the right to touch my stuff was in there for a week and a half the food was below standard only had sandwich s great place to lose weight the chef needs to go back to school the food I wouldn't even give to the animals at the welfare league.the place needs to be looked at the way it's been run is below standard needs to be closed down some of the staff are great but they can only do so much anyway I hope someone l from high up goes to see the running of the clinic/hospital someone from people s private health insurance goes to see wear there money is going hopefully thing improve for the patient s and staff because it can't go on thank you

Hello potential patient. I'm discharging tomorow after my 3 week stay (hopefully my first and only). I feel confident it will be my only but who can know for sure what life will throw?. (Its good to know the place is… here if i need to return). I feel so grateful for the platform and opportunity for healing that Currumbin Clinic has provided to me and the community generally. I cant speak for anyone else (to be honest some people have issues i know little about but i hope are always dealt with effectively by the clinic i cant comment on such matters). We are all on our own journeys in this but for me the place has hit the spot clean and hard with excellent effect. I feel energised, excited and ready with a full tank to confront the life challenges that had brought me to my knees (my chin was on the canvas to be fair). I especially want to praise the staff (without them its just a building with some extra medical call buttons and such). To the nursing students who are bundles of enthusiastic sponginess frothers. To my friends and family who visited me thank you. The people who prepare the meals (which are great) and clean the place generally. The nurses are sensational, skilled and kind. The psychiatrists are excellent (thanks Doctor Batten sorry I wasn't always the best patient and didn't always listen but you did and you nailed it and here I am leaving with a smile). The admin people and, receptionists, the cleaners and the big dogs who you dont really see but put this team of people together as a unit which (in my opionion) works well. Also the other patients. They help you heal more than i can say. Your not here to make friends but through the common shared experience we all help each other organically. Lastly I want to especially thank Cheryl (pathologist?). I only met her once on the first day (might’ve been the third not sure? I wasnt really "home" in my body) she came into my room and took blood from my limp floppy arm (Sullivan Nicholaides). She took one look at my spirit and after doing her job she asked if i needed a chat. She spoke to me with kind words and even kinder eyes, gave me a hug , squeezed my arm and told me to get myself together for all the reasons you'd expect (kids at top of list) and generally gave me a sense through her energy and precence of "being" - : that I would be OK. I said "maybe/hopefully: She was right and here i am If you've read this far thanks for listening. If you are on the fence about coming i strongly suggest you do. If you cant get out of it, get into it. (Avatar II - Sick movie). With love and a gentle heart Dan Gallagher

I totally agree with the sandwiches motion. I have been in many private and public facilities and hospitals for operations that have sandwiches available to eat outside of kitchen hours. This is very pertinent to me as… I require eating six times a day and a minimum of 3000 calories a day. A microwave so I could heat noodles and rice bags to have with my own personal supply of tuna and salmon would be fantastic as well

If you are considering becoming an inpatient at The Currumbin Clinic, please be warned: many current residents feel that there is simply not enough access to food, and what access there is comes with humiliating and… dehumanising restrictions. Meals are tightly controlled. You are provided with three basic meals a day — breakfast (cereal and toast), lunch, and dinner. While lunch and dinner are somewhat more substantial, the official website’s claim that “Morning Tea, Afternoon Tea, and Supper” are also provided is, in my experience, an exaggeration at best. On the rare occasions these extras appear, there is never enough food to go around. Residents are left hungry, tired, and demoralised. What is worse is the way patients are treated if they attempt to access food outside of these rigid mealtimes. Today I personally witnessed residents — some receiving treatment for PTSD — trying to quietly take a sandwich from lunch to eat later in the day. They were stopped at the dining room exit, interrogated like criminals, and had their food confiscated. The result was not just hunger but humiliation: grown adults reduced to tears, their dignity stripped away in a place supposedly dedicated to healing. Imagine facing a 12-hour gap between meals, feeling hungry and anxious, and discovering that food is literally being policed. At the dining hall exit there is even a staff member posted — whose behaviour could only be described as unhinged — whose job appears to be guarding against “food theft.” This is the level of control patients are subjected to. After raising my concerns with Allison and asking how to leave constructive feedback, I was told there is no way to make a formal complaint. That response is appalling. Any health facility should welcome feedback, not suppress it. I am therefore forced to do so here, and I will be supporting fellow residents in speaking out as well. The Currumbin Clinic markets itself as a place of care and recovery. What I experienced was the opposite: inadequate food, controlling and punitive treatment of vulnerable people, and a culture that silences complaints. If you are considering admission, please think very carefully. A facility that denies basic dignity and nutrition cannot genuinely claim to be supporting recovery.

They've recently banned residents taking sandwiches from the dining area. There's no food available between the hours of 6.30pm - 7am. People are hungry. People are crying. There's a woman named Rebecca that stands… guard in the dining area. If you are coming to Currumbin clinic a suggest you bring a bag of rice to supplement the food supplied.