CHASS Southwest – Detroit

Dr Morgan is awesome 😎

If you have health issues that you actually want fixed DONT come here. The nurses doctors and front desk staff don’t care about any of these patients. i’ve been to multiple appointments as a guest, witnessing the shady… shit they do to their patients. stringing them along, canceling and rescheduling without notice, charging when told you won’t be, half ass advice/help. They ask you how your feeling and don’t actually care, they schedule doctors appointments for when the doctors aren’t even here. The doctors DO NOT follow up, prescribe DIFFERENT meds so frequently that they make you feel like a science experiment. Mention dangerous side affects “oh you should stop taking that” just for him to try and prescribe it again a month later! Need a lawyer? They have them! But they don’t care to follow up, nor put effort to help, even when speaking in person. Need a therapist? you can be put on the waitlist for either someone who tells you she can’t help you because you’re “too much” or wait for 2+ years to be seen! Have a tooth that’s hurting you? they’ll just pull it with just a numbing shot and then leave behind tooth fragments, that later cause an infection! This clinic wants to make it seem like they’re here to help people who are low income/no insurance but they string you along take your money put on beautiful events in their parking lot and then turn around and continue to treat their patients with disrespect and malpractices. BE CAREFUL GOING HERE

I had the opportunity to use La Vida Program legal services. There I met the most professional and caring person, she was my legal advocate through everything (process). She made sure the process wasn’t overwhelming and… prioritized my hectic life to fit this process. She was my voice for making sure it was heard and protected me from anything I didn’t agree to, making sure I got what I asked for. Overall this is a process I would do again with her in a heart beat. Thank you for being our voice when we thought we would never be heard. Forever grateful.. Keep doing the excellent work, and advocating for those who are to afraid of speaking up for themselves.

Seeing

Amazing open air market available for all of the community

I never imagined I'd go through this again. I went to get checked out for pain, and to get the results, I had to call myself after three weeks because no one had called me back. They didn't even know what I was calling… about. When they finally got the results, they sent me the medication, but they never told me if there were any side effects or anything. They told me to come back after finishing the treatment. I called to ask if I needed a lab appointment, and a woman answered and told me it doesn't say here that I have to take any medication. I called again, and they said they would call me back, but to this day I haven't received anything. I've been calling since I finished the treatment on Friday, and they never answer. It was terrible. My first and awful experience was in 2018, and going to the complaints department is useless because they just say, "Here's your record."

Very friendly, excellent service ❤️

Very good people

Very good, they provide excellent service and everything is fast.

Very good communication and helpful in everything you need. Well behave people too

Thank you for all your help

Dr. Hall saw me promptly. He thoroughly explained the meaning behind the numbers from my lab results and congratulated me on my progress. We also discussed needed upcoming exams and the pros & cons of different… medications. I felt seen and valued as a patient. Dr Hall is an excellent physician and a wonderful ambassador for CHASS.

Very friendly staff every time I go in for an appointment and very informative!

Really nice, kind and fast thank you

Very professional and helpful. All the staff its kind and willing to help and answer questions

My visit today was good and smooth i wouldn’t change to another clinic I loved how I was seen today.

I literally got 200 out of the ATM on April 7 this year I don’t know what’s going on with the ATM But it didn’t spit out my ! I walked into the branch They told me to get in contact With my Carde provider And that this… had happened before I literally made them put a sign up To warn people that it’s ATM doesn’t work ! Please be aware Do not use this atm also I’ve seen very sketchy guys Outside the ATM Tampering with it, I don’t know

the staff are always nice and efficient

A good job ! Very informative