Community MH for Central Michigan – Big Rapids

The staff are wonderful. They were all very supportive, listened, and communicated clearly. However, Dr. Seidler was less than helpful. I was regularly fat shamed despite working out daily and left in tears on more than… one occasion. If you can afford to go somewhere else, do so.

I have been with community mental health for years now and I have been very happy with the mental health care that I receive there. They are all number one, all the staff and everyone there. They have gave me the mental… health care that I have ever received. Thanks much community mental health.

Would not reccomend

Community Mental Health services take time. We've discovered wonderful, caring and professional workers. Thank you for your wise referrals, support,and encouragement .

Went there to talk with someone. Worst choice I made. Made Jordan angry ,She then knowingly made false statements on petition. This lady really needs help, hopefully with my case against her , she will receive some.

I have been going to this place for almost six months. They have helped me more than any past place I’ve been to. They’ve gone the extra mile to help me mentally and emotionally. They not only help with your mental… health but they provide other types of care they even have their own nurses which I see Lisa and she helped find me a diet plan when my other doctors never have. They will go the extra mile including my therapist Jordan and my psychiatrist Sarah they both have been nothing short than fantastic. I highly recommend this place and if you keep up with your appointments and show you want help they will make sure you receive it.

Called Big Rapids, tried to get help for a loved one in crisis who has had enormous difficulty reaching out because of previous failed attempts to get help. He has a pervasive, debilitating feeling that he can't get… help, that no one wants to help him. They set up an appointment on Friday afternoon, when he logged on for the appointment they said the assessor had to leave due to a family emergency and rescheduled him for Monday. When he logged in Monday they were short staffed again and had to reschedule for later. Finally got a therapist online, went through a long, emotionally draining assessment only to be told he doesn't qualify for help because he doesn't pose a danger to others, isn't homeless, can legally drive (even though he can't drive safely due to his condition), and hasn't started using again. Was told to use the Psychology Today website to find a therapist. He finally reached out for help only to be put off, exhausted, and eventually rejected. He's back in bed, feeling lower and sicker than ever. This did far more harm than good. He's not going to reach out for help again anytime soon, he can't, he is suffering from absolutely debilitating depression and anxiety. I have experience with mental health services, the staff we encountered at CMH really didn't exhibit the level of training/awareness or compassion that I expect. I'm sure they're overworked and burnt out, but that's not the fault of the person in crisis who is doing the incredibly difficult work of reaching out for help. First, do no harm... Perhaps they could change their protocol to ask questions pertaining to qualification first and end the assessment if the individual does not qualify, rather than putting them through the ordeal of recounting their life history and trauma and then not receiving care for the can of worms that was just opened.

Not once offering to help me with MY struggles in any logical way. Just get the same response appoinment after appointment refusing to even ackknowledge my point of view. Saying they can't help with taking the next step… in the mental health process due to a diagnosis from 15 years ago. I'm not a child anymore so I believe my mental health would have changed no? DO NOT go here if you are seriously struggling. I gave them three seperate chances to help me and each time same as the last. Find a better place even if that means a long drive, it is not worth stunting progress by going to CMH.

Not helpful, uncaring.

DO NOT SEE DR. SIEDLER IF YOU DONT WANT YOUR PSYCHIATRIST HANGING UP ON YOU WHILE YOURE CRYING AND IN CRISIS

I don't get any phone calls or text messages or emails from them on when my appointments are i have told them multiple times that i sm not resiving them they don't fix it i am ready to find some people who actually do… there job and fix their problems instead of saying u will and don't i have missed every appointment showed up late because of this issue and nothing is being done

I'd give negative reviews if possible. They were cold over the phone and in person and they refuse to help you if they can't take your insurance. I came in due to self harm thoughts and was rebuffed, no excuses. They… wouldnt help me find help in the area and booted me out the door. DONT BOTHER, they'll just make you worse. My friend's husband killed himself after they refused to help him. They dont care about people's health or well-being.