Counseling Connection – Charleston

Counseling Connection – Charleston

1021 Quarrier Street, Charleston, WV 25301

Accepts Insurance

4.2★★★★☆40 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Outpatient

INSURANCE

Accepts insurance

Medicaid · TRICARE

Also accepts private pay

Community mental health
Facility type
2
levels of care
Kanawha County
County
Yes
Telehealth offered

About Counseling Connection – Charleston

Counseling Connection operates from 1021 Quarrier Street in Charleston. The site sits in Kanawha County, which shapes which public funding routes apply. Nearby communities include Coal Fork, Danville and Malden. West Virginia draws people across long distances for treatment, so travel time is worth weighing against waiting time.

Outpatient care is delivered here, alongside telehealth appointments and care for co-occurring mental health conditions. Which level fits depends on the assessment rather than on what is available, so the useful first question is what that assessment involves. Ask what the assessment involves before you commit.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the West Virginia Office of Health Facility Licensure and Certification. Licensure is a legal requirement for behavioral health facilities operating in West Virginia.
  • Accreditation: Not listed
  • Levels of Care: Outpatient Services
  • Location: Charleston, West Virginia, Kanawha County
  • Phone: 304-340-3676

Key Facility Details

Levels of care
Outpatient, Telehealth, Aftercare
Charleston, WV
1021 Quarrier Street, 25301
  • Primary focusAlcohol, Opioids, Stimulants, Nicotine and tobacco
  • Programs forTeens, Seniors, Young adults, Women, Men, Pregnant women, Couples, Veterans and military
Team
FF
Frank S. FazzolariExecutive Director
KS
Kenneth D. Storey, MSW, LICSWClinical Director
ME
Marla Willcox EddyREACH Director
CC
Chava Kristin Clendinning, MA, LPC, NCCClinical Supervisor
EB
Emily Bennett, MA, Provisionally Licensed Counselor, NCCProvisionally Licensed Counselor
TB
Trisha Boggs, MA, Provisionally Licensed CounselorProvisionally Licensed Counselor

Facility Type

Community Mental Health CenterCommunity Treatment CentersNonprofit RehabSmoking and Vaping PolicyUnrestricted Smoking RehabUnrestricted Vaping Rehab

Licensing and Accreditation

SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.
State Addiction Agency LicensedState Addiction AgencyLicensedLicensed by the state agency responsible for substance use treatment. Required to operate, and involves inspection of premises, staffing and clinical practice.
State Licensed RehabState AuthorityLicensedHolds a current licence from the state authority that regulates treatment providers. Licensing is a legal requirement to operate, not a mark of distinction.

Treatment Services at Counseling Connection

Outpatient care runs to a set weekly schedule, with evenings and weekends spent at home. That suits people holding down work or caring responsibilities, though it asks more of someone managing early recovery alone. Ask what the assessment involves before you commit.

Trauma-specific services run alongside, which matters where the two are tangled together. Co-occurring mental health conditions are treated in the same building rather than split across providers. Assessment decides the level of care, so ask what that involves and how quickly it can happen.

Levels of Care

Aftercare and Continuing CareContinuing CareDischarge PlanningEvening TreatmentNon-12-Step RehabOnline Rehab and TelehealthOutpatient RehabRecurrence PreventionWeekend Rehab

Substances and Addictions Treated

Adderall RehabAlcohol MAT FriendlyAlcohol Only RehabAlcohol RehabBeer Addiction TreatmentBinge Drinking TreatmentCarfentanil RehabCodeine RehabConcerta RehabDexedrine RehabFentanyl Patch (Duragesic) RehabFentanyl RehabHeroin RehabHydrocodone RehabHydromorphone (Dilaudid) RehabIllicit OpioidsLiquor Addiction TreatmentLortab RehabMeperidine (Demerol) RehabMethadone Misuse TreatmentMorphine RehabNicotine and Tobacco TreatmentNitazene RehabNorco RehabOpioid RehabOxycodone RehabOxyContin RehabOxymorphone (Opana) RehabPercocet RehabPrescription OpioidsPrescription Stimulant RehabRitalin RehabRoxicodone RehabStimulant RehabSuboxone Misuse TreatmentTapentadol (Nucynta) RehabTramadol (Ultram) RehabVicodin RehabVyvanse RehabWine Addiction Treatment

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyDepression and PTSDDepression and TraumaFamily Education ProgramsMental Health ConditionsMental Health TreatmentPsychosocial RehabilitationPTSD TreatmentSocial Skills TrainingTrauma Treatment

Counseling and Therapy

Activity TherapyAddiction CounselingAnger ManagementBrief InterventionCognitive Behavioral Therapy (CBT)Contingency ManagementCounseling and TherapyCouples CounselingDialectical Behavior Therapy (DBT)Evidence-Based TherapyFamily TherapyGroup TherapyIndividual TherapyIntegrated Dual Disorder TreatmentMotivational InterviewingSpecialized TherapyTrauma Therapy

Specialized Programs

Active Duty Military Dual Diagnosis RehabActive Duty Military Outpatient RehabActive Duty Military PTSD RehabActive Duty Military RehabActive Duty Military TelehealthActive Duty Military Trauma RehabAdult RehabCouples RehabCourt Ordered Dual Diagnosis RehabCourt Ordered MATCourt Ordered Outpatient RehabCourt Ordered RehabCourt Referral AcceptedMen's Dual Diagnosis RehabMen's Outpatient RehabMen's PTSD RehabMen's RehabMen's TelehealthMen's Trauma RehabMilitary Family Dual Diagnosis RehabMilitary Family MATMilitary Family Outpatient RehabMilitary Family PTSD RehabMilitary Family RehabMilitary Family TelehealthMilitary Family Trauma RehabPregnant Women Dual Diagnosis RehabPregnant Women MATPregnant Women Outpatient RehabPregnant Women PTSD RehabPregnant Women TelehealthPregnant Women Trauma RehabRehab for Domestic Violence SurvivorsRehab for Pregnant WomenRehab for Sexual Abuse SurvivorsSenior MATSenior Outpatient RehabSenior RehabSenior TelehealthTeen Boys Dual Diagnosis RehabTeen Boys PTSD RehabTeen Boys RehabTeen Dual Diagnosis RehabTeen Girls Dual Diagnosis RehabTeen Girls Outpatient RehabTeen Girls RehabTeen Girls TelehealthTeen Girls Trauma RehabTeen MATTeen Outpatient RehabTeen PTSD RehabTeen RehabTeen TelehealthTeen Trauma RehabTrauma Informed RehabTrauma Survivor ProgramsVeterans and Military RehabVeterans Dual Diagnosis RehabVeterans MATVeterans Outpatient RehabVeterans PTSD RehabVeterans RehabVeterans TelehealthVeterans Trauma RehabWomen's Dual Diagnosis RehabWomen's Outpatient RehabWomen's PTSD RehabWomen's RehabWomen's TelehealthWomen's Trauma RehabYoung Adult Rehab

Counseling Connection Address, Location and Contact Information

The address is 1021 Quarrier Street, Charleston, WV 25301, in Kanawha County. The catchment reaches Coal Fork, Danville and Malden. Confirm what a program covers before traveling in, since the level of care listed is not always the level with capacity.

Telehealth appointments cover some contact where travel is difficult, which removes part of the journey for people further out. Interpreting services including ASL are available on request. Ask what a first appointment involves and how long the current wait runs before making the trip.

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How Much Does Treatment at Counseling Connection Cost?

Cash-pay rehab in West Virginia usually costs $1,200 to $5,000 a month for standard outpatient care. Those figures are typical for the state. They are not Counseling Connection – Charleston’s own prices, which were not found when this listing was written.

The intake assessment, group therapy and individual counseling generally come with the price of care. Specialized therapies and lab work may not. Counseling Connection can give you a figure that fits your needs, so ask for one.

Payment Options

Low Cost RehabOther State FundingSelf Pay RehabSliding Scale Dual Diagnosis RehabSliding Scale MATSliding Scale Mental Health TreatmentSliding Scale Outpatient RehabSliding Scale PTSD TreatmentSliding Scale RehabSliding Scale TelehealthSliding Scale Trauma RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded MATState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded PTSD TreatmentState Funded RehabState Funded TelehealthState Funded Trauma Rehab

Insurance Accepted

TRICAREMedicaid

Medications Offered

Alcohol Addiction MedicationContracted PrescriberContracted Prescriber Rehab That Takes InsuranceContracted Prescriber Rehab That Takes MedicaidPrescriber Access

Support Services

Case ManagementIntervention ServicesPractical SupportRecovery Support ServicesSuicide Prevention Services

Dual Diagnosis Treatment

Alcohol and ADHDAlcohol and AnxietyAlcohol and Bipolar DisorderAlcohol and DepressionAlcohol and PTSDAlcohol and TraumaCo-Occurring Disorder TreatmentCo-Occurring Disorder Treatment That Takes InsuranceCo-Occurring Disorder Treatment That Takes MedicaidDrugs and ADHDDrugs and AnxietyDrugs and Bipolar DisorderDrugs and DepressionDrugs and PTSDDrugs and TraumaDual Diagnosis with Serious Mental IllnessIntegrated Dual Diagnosis Treatment

Assessment and Testing

Addiction EducationAddiction ScreeningComprehensive Addiction Assessment That Takes MedicaidEducation ProgramsMedication Side Effect MonitoringMental Health ScreeningScreening and AssessmentTobacco Use Screening

Key Locations Served Near You

Counseling Connection – Charleston

1021 Quarrier Street, Charleston, WV 25301

Accepts Insurance

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Counseling Connection – Charleston

1021 Quarrier Street, Charleston, WV 25301

Accepts Insurance

Counseling Connection – Charleston — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

SAMHSA ListedState Addiction Agency LicensedState Licensed Rehab
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 29 August 2026.

Counseling Connection Reviews and Ratings

Reviews give a sense of Counseling Connection that a service list cannot. Patients write about the staff, the structure of the day and how they were treated as individuals.

Read what has been shared about this Charleston program. If you have been a patient there, consider adding your account.

4.2
★★★★☆
40 reviews on Google
517
40
32
20
11
Breakdown of the 20 most recent reviews with text
★★★★★
Kayla2 months ago

This place is awesome ! Very nice people and flexible appointment times!

★★★★★
Megan Ferrell3 months ago

Wonderful group of therapist and a great place to come.

★★★★★
Zachary Derakhshan3 months ago

I started seeing Tabby this past spring when I was in a place of quiet confusion. I wasn’t depressed in the classic sense, but I couldn’t make sense of what was happening inside me. I already knew I carried PTSD and… ADHD, and I had long identified as neurodivergent. Those labels explained some of the daily friction, but they never fully accounted for how exhausting and isolating ordinary life felt. Social interactions often left me drained or confused. Emotions seemed to arrive at the wrong volume or at the wrong time. I spent years feeling like I was watching everyone else live by a rulebook I had never been given, and the constant sense that something was “off” made me question my own sanity more than once. Working with Tabby changed that. From the beginning she created a space where I could bring the full, messy picture without having to perform or edit myself. She listened carefully, asked questions that actually landed, and never rushed to force a tidy diagnosis or a quick fix. Session after session we kept circling the same patterns—how I process information, how I experience relationships, why certain environments overwhelm me while others feel manageable—and slowly the pieces started locking into place. What had always felt like personal failure or random emotional chaos began to look like a coherent neurotype. It was during this work that the possibility of high-functioning autism came into focus. That realization was not dramatic or sudden; it was the quiet relief of finally having language that fit. I had spent most of my life feeling slightly alien in rooms full of people who seemed to navigate social cues, unspoken expectations, and emotional reciprocity with ease. I could mask well enough to get by, but the effort was constant and the cost was high. Talking through those experiences with Tabby helped me stop treating my own mind as broken and start treating it as different. She helped me name the sensory and social differences that had been there all along, and she helped me see that the difficulty I had relating to others was not a character flaw. That shift alone has been life-altering. The work has not been about “fixing” me. It has been about understanding. I have learned practical ways to manage the intensity of everyday life, to recognize when I am approaching overload, and to give myself permission to step back instead of forcing myself through situations that leave me depleted. I am still learning—self-discovery does not arrive fully formed in a handful of sessions—but the foundation feels solid for the first time. The puzzles that used to feel scattered and contradictory now form a picture I can work with. Tabby’s approach is steady, thoughtful, and free of judgment. She does not talk down to clients or hide behind jargon. She meets you where you are and stays with you while the understanding develops at its own pace. That combination of clinical skill and genuine human presence is rare, and it made the difference between another series of appointments that went nowhere and a process that actually clarified years of confusion. If you are someone who has always felt a step out of sync with the world, who carries PTSD or ADHD or both and still senses there is more to the story, I cannot recommend Tabby highly enough. The work is not always easy, but it has been honest, respectful, and genuinely useful. I am grateful I found her when I did. The clarity I have now is something I did not know was possible before we started, and I am still building on it every week.

★★★★★
Patricia Sponaugle3 months ago

Very nice place. Staff is very friendly

★★★★★
Paula Jones3 months ago

Great customer service always kind, friendly,prompt and establishment is clean and inviting.

★★★★★
TheSeraph 7777 months ago

They helped me through a lot of personal issues, and am so much better for it. Never thought I would be where I am today. Thank you for all of your help.

★★★★★
Kinnison Lockhart7 months ago

I’ve been bringing my teenager here for over a year. They really love their clients and always do their best.

★★★★★
David McDaniel7 months ago

Staff is GREAT!!!!! Treat you like a human and really care for your well-being! HIGHLY RECOMMENDED.

★★★★★
Cassandra Britton8 months ago

I've had an amazing experience with this office. The staff is super friendly and helpful. My kids love their therapists.

★★★★★
Sue Crawford8 months ago

I have had all three of my granddaughters here and it has been a good experience. The girl at the desk is so kind and sweet. Her name is Sydney! Always smiling. And very helpful. I have recommended the counciling… connection several times.

★★★★★
Kevin Seltzer9 months ago

I’ve had a great experience here. They really listen to help find the person that best fits you, like if you prefer a male or female therapist. My therapist helped create a safe space where I’m finally able to express… an opinion and feel heard without being judged. My therapist challenges my thinking in a way that gives me a fresh perspective. Having that support has honestly given me more confidence in my life.

★★★★★
Treon Sayles9 months ago

Great place to come for counseling!

★★★★★
Heather Huffman9 months ago

The therapist are very helpful and they give great advice!!!!!

★★★★★
Jamilyn Beekley9 months ago

I can't say enough positive things about FCC. Our therapist here is amazing, the receptionist is warm and welcoming, and they're great at working around difficult schedules.

★★★★★
Sierra Jackson9 months ago

Helped both me and my girls with compassionate care and steadfast support. Each of my girls therapists advocated for them during times of need. Goal oriented care to get you back to mental wellness.

★★★★★
becca ferrell9 months ago

Family Council Connect provides compassionate, professional, and judgment-free support to people who truly need it. Their work with individuals who have been down on their luck, those working to take accountability for… serious past mistakes, and children who are struggling emotionally or behaviorally is incredibly important and often overlooked. They focus on healing, rehabilitation, and real change—not just labels or past actions. It takes dedication and integrity to help people rebuild their lives while also supporting vulnerable children and families, and Council Connect does that work with care and respect. Our community is better because services like this exist, and I’m grateful for the role they play in helping people move forward in healthier ways.

★★★☆☆
Melody Bradberry2 years ago

My 2 therapists have been great. I never had a problem until their recent receptionists. Marked me as a No call/ no show and took me off the scheduling. Said I called after my appts and cancelled and that I never called… them when I was having issues with the telehealth link for my appt. I was going in person before but had to telehealth due to my job. Extremely rude behavior and they never informed my therapist of anything. They claim I never called when I got the phone records of the calls. They weren't sending me the telehealth links or appt reminders and claim they did. The receptionists are the problem. So judgy too.

★☆☆☆☆
Donald Mobley6 years ago

Very unprofessional receptionist staff each one I spoke to were very snotty wouldn’t even give me any information on who my Therapist would have been

★★★★★
Jennifer Smith6 years ago

Wonderful with my girls. They take the time to get to know your child. All the staff are friendly.

★★★☆☆
Heather Mitchell7 years ago

The lady my son had really did help,she left. Had to see a guy that didn't help at all....

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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