Downtown Emergency Service Center – Seattle

So far Dan Malone won't tell me what Sarah Marks did with my property and ruined my entire life 😭 I don't recommend dealing with these people my building had rats and roaches so bad that it was impossible to function I… got really sick as a result and after years of being homeless they threw me into the streets even though I didn't do anything wrong

Beyond terrible. Refused to provide me services based on a condition that I don’t even have. Happy to send me away unsatisfied.

Be very careful in this area including in the office itself. Do not confuse this with the drop in center a block away.

This agency gave me Taoufik Atallah Zelalem Kassa Hussien Wabe all of these individuals was not very professional. Hussien wabe said I was not listening in a very impatient manner. I would talk to him on the phone and… he would talk very aggressive. Since then I've had problems with the 7 eleven gas stations. When I finally moved in I was moving my clothes in my unit when I had 2 coats stolen and later seen my coat on a kid asked him where he got coat from said his mom friend sold it to him. I called law enforcement they came to office. Leasing office said they can not pull up camera and will have to send for video. Officer never followed up with me about this case and it seems like law officers in Seattle gets paid come pick up person weather a real crime was committed or not. I think that's not ok you get paid out of or tax money to protect and serve the whole community no matter what race or how much money you have. I've been harassed ever since I was enrolled in this program

Helping homeless get back on there feet

Never allow the client to have another option purposely connects you to or bunks you with their choice of like minded people which causes theft and abuse and client to get kicked out mental and medical assistance isn't… available for all though all quality let me down bed bug to drug abuse on all campus I've been to

They have helped me get back on my feet, and get free medical.

Great staff amazing services

My journey with desc changed my life. 10 years of addiction services,intensive mental health services,physciatric services truly changed my life. My case mgr Lisa Grillo literally saved my life numerous times. I believe… God assigned her to me as my gaurdian angel. I am back home with my family after a 40 year abscence. Clean sober and and able to live and function in society. Their investment in my life has truly Saved me. Incredible the lengths these people will go to to help the mentally ill and addicted. the forgotten, the marginalized. They work everyday to let you know that you are worth saving.It took them almost 11 years but they loved me unconditionally and healed me.. their motto Meet people wherever they are in their addiction Housing First!!! They returned my Dignity to Me. Incredible Agency! Incredible People.

Recently a fellow neighbor was robbed at gun point in his apt. I feel if they were montierd by video and who was coming in the building then that would not have happened to him. It makes me worried and scared for my… safety I mean that is one of the reasons why staff is here all night. Right? I think people get to comfortable with their job and and stop paying attention to what they are supposed to do.

Friendly staff And always there for help

I was misled to this address from the Tacoma DOL office! I wanted to leave a review on how friendly the staff was in general.

Caring staff, great services to help people.

Nice people, through part of town

This place was Horrid I was needing respite and they keep you up all. Night with a beeping alarm I was sent all over the place by myself and I am disabled 55 and have Huntington's they dropped me off at a clinic then… yelled at me like a child when they made mistakes my phone was stolen and they sent me on the bus all over Seattle to get a phone and I got lost every time on the steep streets of Seattle I put the only contact I had on thd chslk board and they errased it they left me standing on the corner at the Drs office without my cane or my phone and I I had to walk 6 blocks to inside the hospital to get to a phone and call they had half the place was empty and they told me the night before that tomorrow was my dischage day so I better have a plan so I cried and left to take a taxi to the cheapest hotel and they did not give me half of my meds when I left I call ed them back to see if they could come and get me at least 10 or 15 times when I ran out of money and they refused they don't follow HIPPA THEY do intakes right in front of everyone and I was a nurse for 20 years

I was supposed to get a call from them. They never called me back. Two weeks ago. My reminded me of that.

You must experience it for your self. It is a place to stay warm and sleep . STAFF=Do the best they can give... CLEANLINESS= needs improvement... SAFETY= needs improvement... CASE MANAGEMENT= Doing the best they can… give, thank you.

I stayed at the shelter for a long time before they found housing for me... but the people are great...it's like the homeless had our own Starbucks... with coffee every morning...it was so worth it because they helped… me with ssi and other issues...desc saved my life... thank you!!!

It's been great here at Clement place..l am so thankful to have a place to live!!!!

The staff is AMAZING