Professional Care Services Inc – Millington

Professional Care Services Inc – Millington

5281 Navy Road, Millington, Tennessee, 38053

Accepts Insurance

3.7★★★★☆19 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Outpatient

INSURANCE

Accepts insurance

Medicare · TRICARE

Also accepts private pay

Community mental health
Facility type
2
levels of care
Shelby County
County
Yes
Telehealth offered

About Professional Care Services Inc – Millington

Professional Care Services Inc – Millington is based on Navy Road in Millington, a Shelby County city north of Memphis, adjoining a large naval installation. The facility offers dual diagnosis treatment, outpatient services (OP) and virtual outpatient (telehealth). Care is provided on an outpatient basis, so people continue living at home. Records for this location cover mental health treatment rather than addiction programs. Conditions treated include anxiety disorders, bipolar disorders and co-occurring disorders. Substance use is often addressed here where it accompanies a primary mental health condition.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Tennessee Department of Mental Health and Substance Abuse Services. TDMHSAS licensure is a legal requirement for behavioral health facilities operating in Tennessee.
  • Levels of Care: Dual Diagnosis Treatment, Outpatient Services (OP) and Virtual Outpatient (Telehealth)
  • Primary Focus: Alcohol, Illicit Drugs and Anxiety Disorders
  • Location: Millington, Tennessee
  • Phone: 901-476-8967

Key Facility Details

Levels of care
Outpatient, Telehealth, Walk-in
Millington, TN
5281 Navy Road, 38053
1971
year founded
  • Primary focusStimulants, Nicotine and tobacco
  • Programs forTeens, Seniors, Young adults, Couples
Team
JJ
Jimmie Jackson, MBACEO/Executive Director
LT
Lucas Trautman, MDMedical Director
SH
Sara Hawkins, LPC-MHSPDirector of Clinical Services
CM
Carrie McDivitt, MBA-HCADirector of Operations/Compliance Officer
KH
Katrina Henson, MBADirector of Outcomes
EG
Emily Griggs, BUSDirector of Credentialing and Human Resources

Facility Type

Community Mental Health CenterCommunity Treatment CentersNonprofit RehabSmoking and Vaping PolicySmoking Friendly RehabVape Friendly Rehab

Licensing and Accreditation

SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.

Professional Care Services Inc – Millington Detox and Rehab Services

Professional Care Services Inc – Millington is recorded as offering dual diagnosis treatment, outpatient services (OP) and virtual outpatient (telehealth). Attendance is scheduled, so treatment fits around work, study and family life. Therapeutic approaches recorded include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), dual diagnosis treatment and family systems / couples therapy.

Co-occurring mental health conditions are addressed alongside substance use, including anxiety disorders, bipolar disorders and co-occurring disorders.

Levels of Care

Evening TreatmentNon-12-Step RehabOnline Rehab and TelehealthOutpatient RehabWalk-In RehabWeekend Rehab

Substances and Addictions Treated

Adderall RehabConcerta RehabDexedrine RehabNicotine and Tobacco TreatmentNicotine Replacement TherapyPrescription Stimulant RehabRitalin RehabSmoking Cessation CounselingSmoking Cessation MedicationStimulant RehabVaping CessationVyvanse Rehab

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyDepression and TraumaFamily Education ProgramsIllness Management and RecoveryMental Health ConditionsMental Health Crisis ServicesMental Health TreatmentPsychiatric Walk-In ClinicPsychosocial Rehab ServicesPsychosocial RehabilitationSerious Emotional DisturbanceSerious Mental Illness TreatmentTrauma Treatment

Counseling and Therapy

Cognitive Behavioral Therapy (CBT)Counseling and TherapyDialectical Behavior Therapy (DBT)EMDR TherapyEvidence-Based TherapyFamily TherapyGroup TherapyIndividual TherapyIntegrated Dual Disorder Treatment

Specialized Programs

Adult RehabCouples RehabCourt Ordered RehabSenior Outpatient RehabSenior RehabSenior TelehealthTeen Dual Diagnosis RehabTeen Outpatient RehabTeen RehabTeen TelehealthTeen Trauma RehabTeen TRICARE RehabTrauma Informed RehabTrauma Survivor ProgramsYoung Adult Rehab

Professional Care Services Inc – Millington Address, Location and Contact Information

The facility address is 5281 Navy Road, Millington, Tennessee, 38053. Millington is a Shelby County city north of Memphis, adjoining a large naval installation. The wider Shelby County area is within reach for people traveling in.

Call ahead to confirm directions, parking and what a first appointment involves.

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How Much Does Treatment at Professional Care Services Inc – Millington Cost?

The usual cost of rehab in Tennessee without insurance is between $1,200 and $5,000 a month for standard outpatient care. Professional Care Services Inc’s fees were not found at the time of writing and may sit outside those figures.

What is usually included? The intake assessment, group therapy and individual counseling. What may cost more? EMDR, CBT, medication and testing. This was not found for Professional Care Services Inc, so call to confirm what applies.

Payment Options

Corrections Funded RehabCounty Funded RehabLow Cost RehabMental Health Block Grant FundedOther State FundingPayment Assistance AvailableSelf Pay RehabSliding Scale Dual Diagnosis RehabSliding Scale Mental Health TreatmentSliding Scale Outpatient RehabSliding Scale RehabSliding Scale TelehealthSliding Scale Trauma RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded RehabState Funded TelehealthState Funded Trauma RehabState Mental Health FundedWelfare Funded Rehab

Insurance Accepted

TRICAREMedicare

Medications Offered

Antipsychotic MedicationAripiprazoleAripiprazole Rehab That Takes InsuranceAripiprazole Rehab That Takes MedicaidAsenapineAsenapine Rehab That Takes InsuranceAsenapine Rehab That Takes MedicaidBrexpiprazoleBrexpiprazole Rehab That Takes InsuranceBrexpiprazole Rehab That Takes MedicaidCariprazineCariprazine Rehab That Takes InsuranceCariprazine Rehab That Takes MedicaidClozapineClozapine Rehab That Takes InsuranceClozapine Rehab That Takes MedicaidFirst Generation AntipsychoticsFluphenazineFluphenazine Rehab That Takes InsuranceFluphenazine Rehab That Takes MedicaidHaloperidolHaloperidol Rehab That Takes InsuranceHaloperidol Rehab That Takes MedicaidIloperidoneIloperidone Rehab That Takes InsuranceIloperidone Rehab That Takes MedicaidLoxapineLoxapine Rehab That Takes InsuranceLoxapine Rehab That Takes MedicaidLurasidoneLurasidone Rehab That Takes InsuranceLurasidone Rehab That Takes MedicaidOlanzapineOlanzapine and FluoxetineOlanzapine and Fluoxetine Rehab That Takes InsuranceOlanzapine and Fluoxetine Rehab That Takes MedicaidOlanzapine Rehab That Takes InsuranceOlanzapine Rehab That Takes MedicaidPaliperidonePaliperidone Rehab That Takes InsurancePaliperidone Rehab That Takes MedicaidPsychiatric MedicationQuetiapineQuetiapine Rehab That Takes InsuranceQuetiapine Rehab That Takes MedicaidRisperidoneRisperidone Rehab That Takes InsuranceRisperidone Rehab That Takes MedicaidSecond Generation AntipsychoticsZiprasidoneZiprasidone Rehab That Takes InsuranceZiprasidone Rehab That Takes Medicaid

Support Services

Case ManagementRecovery Support ServicesSuicide Prevention Services

Dual Diagnosis Treatment

Co-Occurring Disorder TreatmentCo-Occurring Disorder Treatment That Takes InsuranceCo-Occurring Disorder Treatment That Takes MedicaidDual Diagnosis with Serious Mental IllnessIntegrated Dual Diagnosis Treatment

Assessment and Testing

Screening and AssessmentTobacco Use Screening

Key Locations Served Near You

Professional Care Services Inc – Millington

5281 Navy Road, Millington, Tennessee, 38053

Accepts Insurance

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Professional Care Services Inc – Millington

5281 Navy Road, Millington, Tennessee, 38053

Accepts Insurance

Professional Care Services Inc – Millington — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

SAMHSA Listed
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 2 October 2026.

Professional Care Services Inc – Millington Reviews and Ratings

Families searching for treatment in Millington often start with reviews. If you were a patient at Professional Care Services Inc, or supported one, sharing how it went gives them something real to go on.

3.7
★★★★☆
19 reviews on Google
54
41
30
21
14
Breakdown of the 10 most recent reviews with text
★★☆☆☆
harmony2 years ago

They get you the waiting room at a reasonable time & set you up in your room and then proceed to make you wait for literal hours before they ever come in every single visit. Do not recommend if you do not want to wait… forever just to be seen.

★★★★★
James Hickerson2 years ago

I have had nothing but great experiences at the millington office. The only complaint I have is when I call to reschedule my appointment, I can never get anyone on the phone, and can never get a call back. So I have to… make a personal trip to the office to handle it. Other than that, the staff is friendly, and professional. Thanks

★★★★★
Glenn Stubbs2 years ago

I have been going here & to the Covington office for years. Dr. Leal, Dr. Sears, and now Dr. Sharifi (my favorite) have always listened with care and great suggestions

★★★★☆
Lisa Michelle4 years ago

The therapist whom I saw was very nice and allowed me to have free will with how I speak, which is a good thing but also can be a bad thing too! Because I do have a potty mouth and it's something I can't help. Sorry but… it is not that I don't like it there I'm really not sure it's what I'm looking for at the moment, but you have given me a little bit of hope that is going to help me out in the long run. We'll just have to wait and see.

★☆☆☆☆
skinydayunstar6 years ago

Worst!!

★☆☆☆☆
Rosson Rhaincaller7 years ago

This is the worst place I have ever dealt with. They don't care at all, patients are just walking wallets that they funnel in as many as they can pack in, in a day. 15 min appointment allowances. Drs do not listen, nor… will they treat several disorders with DSM recommended or proven treatments. Anytime they manage to get a good Dr hired, they quit within 6 months due to the restrictions and deplorable treatment clinic rules. Pls if you want to get treated for a mental illness, go anywhere else. There is only a social worker for therapy, and SW are not a good replacement for a psychologist, nor do they have the vast education in psychology. That's like asking a nurse aid to be a surgeon.

★☆☆☆☆
Chuck Albonetti7 years ago

My son's first visit after a mental evaluation less than 24 hours released. Has ended him up in Memphis mental health facilities for opening up and discussing what was on his mind. The mental evaluation turned out to be… depression and bipolar. The doctors treated him like he was about to go out and commit some heinous crime and had him picked up by Millington police and now he is at Memphis Mental Health less than 24 hours of his release. You people need to get a grip I know my son

★★★★★
Rachele Smith7 years ago

I think people need to remember that very ill people call daily the answer of a disrupted person and here you are mentally disruptive too get a grip and have patients respectfully.

★★★★★
Allison Duling7 years ago

I found professional care services,for my son. The staff is great,their like family and they really take care of there patients. I would recommend them to anyone.

★☆☆☆☆
Gina Dennis8 years ago

Don't be a minute late. They don't care if there's a traffic jam or what, they won't see you! But they're happy to make you wait as long as they please. Would not recommend.

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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