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TEAM EAP

Rehabs That Take TEAM EAP

TEAM EAP is a name listed by treatment centers in Wisconsin. Support connected to it can extend to drug and alcohol concerns, with benefits that vary by employer, network and level of care. Programs of this kind often cover a set of short counseling sessions, while longer treatment may be billed to a separate health plan.

Wisconsin centers listed here name TEAM EAP on their own websites, and some may accept it only for an initial assessment. Before admission, contact the facility, TEAM EAP and your health plan to check benefits, network status, referral or authorization needs and any out-of-pocket cost.

Rehab Centers Near You

Drug and Alcohol Rehab Centers That Accept TEAM EAP

Family Therapy Associates – Rice Lake

138 N Main Street, Rice Lake, Wisconsin, 54868

4.4★★★★☆7

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersTrauma-informedVeterans+6

Spanish spoken

Family Therapy Associates is located at 138 N Main Street in Rice Lake, within a few minutes of Cameron and Haugen. Anyone within about 13 miles can reach it without a major journey, which takes in Cameron, Haugen, Barron and Chetek. Barron County is the relevant authority here, which matters for anyone using state-funded care. Services run to intensive outpatient and outpatient care. The focus here is mental health rather than substance use. Telehealth appointments…

5.2 miBandli County Park46 miChippewa Valley Regional AirportServes4 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · Family Therapy · Individual Therapy · Specialized Therapy

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · First Episode Psychosis · Mental Health Conditions · Mental Health Treatment · Psychosocial Rehabilitation · +5 more

Groups served

Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military PTSD Rehab · Active Duty Military Rehab · Active Duty Military Telehealth · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · Adult Rehab · Couples Rehab · +36 more

Support services

Health and Wellness Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

Anthem / Elevance Health · BCBS (Blue Cross Blue Shield) · Group Health Cooperative of Eau Claire · HealthPartners · Humana · Magellan Health · Medica · Medicaid · Medicare · MultiPlan / PHCS · +8 more

Family Therapy Associates – New Richmond

150 West First Street, New Richmond, Wisconsin, 54017

3.8★★★★☆14

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersTrauma-informedVeterans+6

Spanish spoken

Family Therapy Associates is located at 150 West First Street in New Richmond, within a few minutes of Star Prairie and Somerset. The practical catchment runs to roughly 11 miles, covering Star Prairie, Somerset, Deer Park and Roberts. New Richmond sits in Saint Croix County, and the county's own provision is limited enough that this site draws from a wide area. The facility runs intensive outpatient and outpatient care. The focus here is mental health…

5.1 miSouth Fork Willow River37 miMinneapolis–Saint Paul International Airport / Wold–Chamberlain FieldServes14 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · EMDR Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · Specialized Therapy

Mental health

Groups served

Support services

Health and Wellness Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

Family Therapy Associates – Eau Claire

1120 Oakridge Drive, Eau Claire, Wisconsin, 54701

3.7★★★★☆20

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersTrauma-informedVeterans+6

Spanish spoken

Family Therapy Associates is located at 1120 Oakridge Drive in Eau Claire, within 4.3 miles of Altoona and Seymour. People travelling from Altoona, Seymour, Lake Hallie and Elk Mound are all inside 10 miles. The facility falls within Eau Claire County for the purposes of state and county-funded treatment. The facility runs intensive outpatient and outpatient care. SAMHSA holds the federal registration; the Wisconsin Department of Health Services the state license. This is a mental…

0.5 miHalfmoon Lake5.0 miChippewa Valley Regional AirportServes3 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Mental health

Groups served

Support services

Health and Wellness Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

Family Therapy Associates – Saint Croix Falls

250 South Washington Street, Saint Croix Falls, Wisconsin, 54024

5.0★★★★★1

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersTrauma-informedVeterans+6

Spanish spoken

Family Therapy Associates sits at 250 South Washington Street, Saint Croix Falls — around 1.0 miles from St. Croix Falls and 1.4 from Taylors Falls. Within around 8 miles that includes Dresser, Centuria, Shafer and Osceola. Polk County is the relevant authority here, which matters for anyone using state-funded care. Family Therapy Associates offers intensive outpatient and outpatient care. This is a mental health service rather than an addiction treatment facility. Video appointments are an…

1.0 miLake O' the Dalles46 miMinneapolis–Saint Paul International Airport / Wold–Chamberlain FieldServes10 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Mental health

Groups served

Support services

Health and Wellness Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

Family Therapy Associates – Menomonie

2602 Hils Court, Menomonie, Wisconsin, 54751

4.4★★★★☆14

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersTrauma-informedVeterans+6

Spanish spoken

Family Therapy Associates is located at 2602 Hils Court in Menomonie, within 7.8 miles of Tainter Lake and Knapp. Tainter Lake, Knapp, Wheeler and Downsville all sit within 10 miles of the door. The facility falls within Dunn County for the purposes of state and county-funded treatment. What is available here is intensive outpatient and outpatient care. This is a mental health service rather than an addiction treatment facility. Telehealth appointments are available, which matters…

15 miRed Cedar River22 miChippewa Valley Regional AirportServes3 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Mental health

Groups served

Support services

Health and Wellness Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

Family Therapy Associates – Hudson

2010 O'Neil Road, Hudson, Wisconsin, 54016

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersTrauma-informedVeterans+6

Spanish spoken

Family Therapy Associates sits at 2010 O'Neil Road, Hudson — around 2.6 miles from Lakeland Shores and 2.8 from Lakeland. People travelling from Lake St. Croix Beach, St. Marys Point, North Hudson and Bayport are all inside 6 miles. Saint Croix County is the relevant authority here, which matters for anyone using state-funded care. Care offered spans intensive outpatient and outpatient care. This is a mental health service rather than an addiction treatment facility. Remote…

4.8 miLake Edith26 miMinneapolis–Saint Paul International Airport / Wold–Chamberlain FieldServes14 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Mental health

Groups served

Support services

Health and Wellness Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

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Common questions

Answered from what is listed here.

What is TEAM EAP?

TEAM, short for Total Employee Assistance Management, is a Minnesota-based employee assistance program founded in 1987. Unions and employers sponsor it for their workers, members and dependents, and it provides short-term counseling, assessment, referral, care coordination and medical advocacy rather than health coverage.

Headquarters are in Edina, Minnesota, with offices in Duluth, in Pewaukee, Wisconsin, and in Papillion, Nebraska. A counselor answers the toll-free line, 1-800-634-7710, around the clock.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Is TEAM EAP health insurance?

No, TEAM is an employee assistance program rather than an insurer, and it does not pay claims. Its own FAQ sends benefit and denied-claim questions to the member's union fund administrator or health plan, using the number printed on the back of the health plan ID card.

The employer or union pays TEAM directly, so counseling costs the member nothing, while treatment that follows is billed to the separate health plan.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Does TEAM EAP cover rehab?

No, TEAM does not pay for rehab. It gives free assessment and short-term counseling for alcohol or drug problems, then connects the member with providers in its network and follows up. Whether residential or outpatient treatment is covered depends on the member's union fund or health plan.

Call 1-800-634-7710 for the assessment, then check treatment benefits with the fund administrator or the plan number on your ID card.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Does TEAM EAP help with alcohol or drug problems?

Yes, alcohol or drug problems are among the most common issues TEAM counselors handle, alongside depression and anxiety, grief, stress, relationships and workplace concerns. A clinician evaluates the situation at the first session and either continues counseling or arranges a connection to a treatment provider.

Union health funds such as SMART Sheet Metal Workers Local 10 name TEAM as the benefit members use for alcohol and drug concerns.

Addiction Counselinghttps://rehabseekers.com/therapies/counseling-and-therapy/addiction-counseling/

How many counseling sessions does TEAM EAP cover?

Up to six counseling sessions are included, each usually 45 to 60 minutes, delivered by TEAM's own clinical staff. Sessions are open to the member and family and can be held by phone, Zoom video or in person at no charge to the member.

When needs run past short-term counseling, the clinician refers to a network or community provider, and that care is billed to the health plan.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

How much does TEAM EAP cost?

Nothing. Counseling through TEAM is free to the member because the union or employer pays for the program as part of the health benefit. That covers the first assessment, the follow-up sessions and extras such as a free 30-minute legal consultation.

Costs begin only when care moves to a treatment provider, where the health plan's deductible, copays and network rules apply.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Does TEAM EAP offer online counseling?

Yes, counseling is available by phone or Zoom video as well as in person, so a member can meet a TEAM clinician without traveling to the Edina, Duluth, Pewaukee or Papillion offices. Sessions run 45 to 60 minutes, and family members can take part.

The same six-session limit applies whichever format is chosen, and appointment requests can be made through online forms or by phone.

Online Rehab and Telehealthhttps://rehabseekers.com/programs/online-rehab-and-telehealth/

Does TEAM EAP cover couples or family counseling?

Yes, relationship challenges and family or parenting issues are among the concerns TEAM counselors handle, and short-term counseling is open to the member and family. A distinct couples-therapy benefit is not described, and the limit of six sessions still applies to the household.

Under HIPAA, TEAM needs signed consent before coordinating with an adult client's family, so a relative cannot book an appointment for an adult without it.

Family Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/family-therapy/

What is the TEAM EAP phone number?

The toll-free line is 1-800-634-7710. Twin Cities callers can use 651-642-0182 and Duluth callers 218-727-8589. A counselor answers by phone 24 hours a day, seven days a week, and online forms handle appointment requests, brochures and general questions.

Benefit and claim questions go instead to the union fund administrator or health plan, at the number on the back of the ID card.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Will my employer or union know if I use TEAM EAP?

No, contact with TEAM is confidential within legal limits, and session content is not shared with the employer or union. The one exception is a formal referral, where the employer receives periodic updates on participation and completion but never on what was discussed.

TEAM makes no employment decisions. It evaluates, gathers collateral information and gives recommendations, while the employer or union decides anything about the job.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Does TEAM EAP cover detox?

No, detox is not an EAP benefit. TEAM provides evaluation and short-term counseling, then connects the member to a program that handles medical withdrawal management, and that admission is billed to the union health fund or health plan. The counseling itself stays free.

Because withdrawal is time-sensitive, the 24-hour counselor line at 1-800-634-7710 can start a referral at any hour.

Detox Centershttps://rehabseekers.com/programs/detox-centers/

Does TEAM EAP require prior authorization for treatment?

TEAM does not publish prior authorization rules. It is described as a certified utilization review organization in Minnesota, and its FAQ sends utilization review questions to 651-642-0182, so a sponsoring fund may route reviews through TEAM. The requirement itself comes from the fund or health plan.

Before admission, ask the fund administrator or health plan whether review is needed for detox, residential care or outpatient treatment.

Inpatient Rehabhttps://rehabseekers.com/programs/inpatient/

Does TEAM EAP have a Medicaid or Medicare plan?

No, TEAM offers no Medicaid or Medicare product. It is an employee assistance program sponsored by unions and employers, so access comes from the job or union membership rather than a government program. Someone enrolled in Medicaid or Medicare uses those benefits for treatment separately.

EAP counseling and public coverage can run side by side, since the counseling is paid for by the sponsoring employer or union fund.

Medicaid Rehabhttps://rehabseekers.com/insurance-accepted/medicaid/

What states does TEAM EAP operate in?

Offices sit in Edina and Duluth, Minnesota, in Pewaukee, Wisconsin, and in Papillion, Nebraska, near Omaha. TEAM is headquartered in Minnesota, and a 2008 account said it served clients throughout that state and across the country. No full list of states is published.

Clients have included Minnesota building trades unions, food workers' unions, construction firms, law enforcement agencies, schools and municipalities.

How do I find a rehab that takes TEAM EAP?

Start by calling TEAM at 1-800-634-7710 for an assessment. The clinician refers to providers in TEAM's network and follows up afterward. Then confirm treatment coverage with your union fund administrator or health plan, since the plan, not TEAM, pays the facility.

Some centers listed in Wisconsin name TEAM EAP on their own sites and may accept it only for an initial assessment, so ask when you call.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

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TEAM, short for Total Employee Assistance Management, is an employee assistance program rather than a health insurer. A union or an employer sponsors it, and what that sponsorship buys is free short-term counseling, assessment, referral and care coordination for the workforce and their dependents. TEAM does not pay a treatment bill.

That distinction shapes everything about using TEAM to reach rehab. Alcohol or drug problems sit among the most common issues its counselors handle, and the first conversation costs nothing. Anything past the counseling benefit – withdrawal management, a residential stay, a day program – is billed to the union health fund or the health plan whose number is printed on the back of the ID card. TEAM’s own FAQ routes benefit and claim questions to that number.

This guide covers what the employee assistance program benefit includes, where it stops, who authorizes treatment, what a stay costs once the EAP hands off, how medication is paid for, and how to find a program that works with a TEAM referral.

Does TEAM EAP Cover Drug and Alcohol Rehab?

Not as a payer. TEAM provides free assessment and up to six counseling sessions with its own clinical staff, usually 45 to 60 minutes each, and alcohol or drug problems are among the issues those sessions address. TEAM does not state that it pays for detox, residential care, PHP, IOP or medication treatment. The union fund or health plan does.

What TEAM does instead is the connecting work. When a need is better met elsewhere, the EAP clinician refers out to providers in TEAM’s network and follows up afterwards. Care coordination, nurse case management and medical advocacy sit alongside the counseling, so the EAP stays involved after the handoff rather than closing the file at the referral.

What Does the EAP Cover at Each Level of Care?

The counseling benefit covers the assessment and the plan, not the admission. The level of care is matched to clinical need during that first conversation, and the funding question moves to the fund administrator as soon as a referral is made.

Medical Detox

Medical detox is not an EAP service. Where physical dependence on alcohol or benzodiazepines is present, withdrawal can produce seizures, and acute withdrawal belongs in an emergency department rather than in a counseling session. The health fund covers the admission under its inpatient or substance use benefit.

Residential and Inpatient

Residential rehab is paid by the plan, and the length of an approved stay is the plan’s decision. Ask the admissions team to settle the benefit and the expected length of stay with the fund administrator before a date is agreed, and ask TEAM to stay on the referral while that happens.

PHP, IOP and Outpatient

Partial hospitalization and an intensive outpatient program are the usual step for anyone who needs structure without a bed, and both are billed to the health plan. The six EAP sessions can run alongside ongoing outpatient rehab as a short piece of support, by phone, Zoom video or in person.

Two numbers, two jobs. TEAM on 1-800-634-7710 handles counseling, assessment and referral, with a counselor on the phone 24 hours a day, seven days a week. Benefits, authorizations and denied claims go to the union fund administrator or the health plan on the back of the ID card. Calling the wrong one costs days.

Does TEAM EAP Need Prior Authorization for Rehab?

TEAM publishes no authorization rules for treatment. It is described as a certified utilization review organization in Minnesota, and its FAQ sends utilization review questions to its main line on 651-642-0182. Which sponsoring funds use TEAM for that review before substance use treatment is not stated, so the fund administrator is the one to ask.

The practical question for an admission is therefore two-part: who reviews the request, and what medical necessity standard applies. Neither is published by TEAM. Put both to the fund administrator, write down the name and reference number of whoever answers, and ask the program’s admissions team to file the request and keep the review going while the stay runs.

What Happens If an Employer or Union Refers a Worker to TEAM?

A formal referral can be made when work performance is or may be affected. TEAM evaluates the worker, gathers collateral information, makes recommendations and gives the employer periodic updates on participation and completion. It does not pass on what was said in session, and it does not make employment decisions.

Family involvement. TEAM follows HIPAA and needs a signed consent before it coordinates with an adult client’s family or friends, and a relative cannot schedule on an adult’s behalf without it. Where family therapy is part of the plan, that consent is the first piece of paper.

How Much Does Rehab Cost With TEAM EAP?

The EAP itself costs nothing. Counseling is free to anyone whose union or employer contracts with TEAM, because the sponsor pays for it as part of the health benefit, and that includes the assessment, the referral and the follow-up. The cost of treatment after the referral is set by the health fund’s deductible, coinsurance and out-of-pocket maximum.

Because the fund sets those figures, no single cost share applies across TEAM’s sponsors. The table below shows what programs bill before any coverage is applied, which is the number worth knowing when a plan pays a percentage or a stay runs past an approved block of days.

Typical US market rates before insurance
Level of care	Monthly	Daily
Medical detox (7–14 days)	$1,500 – $5,200 per week	$215 – $745
Residential inpatient	$6,200 – $26,000	$205 – $865
PHP	$7,200 – $14,000	$240 – $465
IOP	$2,700 – $9,200	$90 – $305
Outpatient	$1,300 – $5,200	$45 – $175

Where a fund’s benefit runs thin, programs listed under sliding scale rehab or self pay set their own rates, and the EAP clinician can factor that into the referral. TEAM also offers a free 30-minute legal consultation and financial counseling, which is worth raising when a treatment bill becomes a household problem.

Does TEAM EAP Cover Suboxone, Methadone and Other Addiction Medication?

TEAM publishes no medication policy and holds no formulary, because an EAP is not a drug benefit. Buprenorphine, naltrexone and methadone for opioid use disorder are paid under the pharmacy or medical benefit of the union fund or health plan, and the prescribing decision sits with the treating clinician.

Where the Prescription Is Filled

Medication assisted treatment is billed two different ways. A dose given during an inpatient or residential stay is part of that stay. Suboxone and buprenorphine picked up at a pharmacy run through the plan’s drug list, while methadone for opioid use disorder is dispensed inside a licensed opioid treatment program and never appears as a pharmacy fill.

Questions for the Fund Administrator

Ask which formulations are on the drug list, whether an authorization applies to the injectable forms, and what the copay is for a monthly supply. Because none of this is set by TEAM, the EAP clinician cannot answer it, and a formulation changed at the counter after discharge is an avoidable interruption.

Which Rehab Centers Are In-Network With TEAM EAP?

TEAM refers into its own provider network, which it does not publish, and that network is separate from the one that pays for treatment. For an admission, in-network means a contract with the union fund or health plan named on the ID card, held for that specific product. Network status is settled by the plan’s provider search and by the admissions team.

Programs that accept TEAM EAP are gathered on the TEAM EAP page, with wider lists for private insurance accepted and for online rehab and telehealth. Each listing shows the payments the program says it accepts, its licensing and accreditation, and how far it sits from the nearest airport, so a shortlist can be drawn up before the call that settles network status.

How Do I Find a Rehab That Takes TEAM EAP?

Call TEAM on 1-800-634-7710, or 651-642-0182 in the Twin Cities and 218-727-8589 in Duluth, and ask for an assessment and a referral. A counselor answers around the clock. The first session covers questionnaires and a conversation with an EAP clinician, who then sets a plan: further sessions with TEAM, or a connection to a community provider.

Then take the referral to the fund administrator to settle what the treatment benefit pays. TEAM is headquartered in Edina with offices in Duluth, in Pewaukee, Wisconsin and in Papillion, Nebraska, so a referral commonly lands with a program among the rehabs in Minnesota or the rehabs in Wisconsin, though no full list of states served is published.

Is TEAM EAP the Same as TEAM Corporation or Total Employee Assistance Management?

Yes, all three name the same organization. TEAM stands for Total Employee Assistance Management, the website footer reads TEAM Corporation, and the old team-mn.com domain now redirects to startwithteam.com. Founded in 1987 by John Sanchelli, it has served building trades members and their dependents for more than 30 years, alongside food workers’ unions, construction firms, law enforcement, schools and municipalities.

Before calling a program: have the sponsoring union or employer name, the health fund on the ID card and the TEAM referral ready, and ask the admissions team which fund it bills and who reviews the admission. Those answers settle the cost before anyone discusses dates. Named sponsors include the SMART Sheet Metal Workers Local 10 Health Fund and UFCW Local 663.

References and Citations

TEAM (Total Employee Assistance Management) — services, counseling session limits, member FAQ, formal referral process and office locations.
AGC of Minnesota — member profile describing TEAM’s employee assistance, critical incident stress management, third party administration and utilization review lines.
SMART Sheet Metal Workers Local 10 Health Fund — TEAM listed as the fund’s employee assistance benefit.
UFCW Local 663 — member post on access to TEAM counseling, 2020.
RehabSeekers directory listings and market rate research, United States, 2026. Ranges are indicative and vary by facility, length of stay and coverage.