Treatment Centers in Austin, TX That Accept UMR

Check the network name on the UMR ID card, since Texas UMR plans like Hunt County and Ector County run on the UnitedHealthcare Choice Plus network. Then confirm directly with the Austin program and the member services number on the card before scheduling.

South Austin and South Congress hold a concentrated set of Austin listings that accept UMR, covering detox through outpatient care.

It depends entirely on the employer's plan. On Hunt County's Texas UMR plan, inpatient and residential mental health and substance use care pays at 90% in network and 70% out of network with the deductible waived, after a $300 individual or $900 family deductible.

Ector County's Texas UMR plan instead pays 80% in network and 60% out of network after a $441 per-person deductible, so the member's actual cost varies by employer group.

Yes, in the Texas UMR plans on file. Hunt County's plan lists a $25 copay for a mental health or substance use office visit in network, then pays 100% with the deductible waived, versus 70% out of network.

Austin's South Austin UMR listings include outpatient programs alongside detox and partial hospitalization options.

Yes, in the Texas UMR plans reviewed. Both Hunt County's and Ector County's UMR plans name partial hospitalization as a covered mental health and substance use service, billed under outpatient or partial hospitalization benefits.

South Austin's UMR-accepting listings include partial hospitalization alongside detox and intensive outpatient care.

No, but UMR is part of UnitedHealthcare. UMR is a third-party administrator owned by UnitedHealth Group that runs self-funded employer plans, usually on a UnitedHealthcare network such as Choice Plus, which both Texas plans reviewed use.

Austin members use umr.com for claims and provider search rather than the separate UnitedHealthcare member site.

UMR is not an insurance company. It is a third-party administrator that employers, including Texas groups like Hunt County and Ector County, hire to process claims, issue ID cards and manage care for their self-funded health plan.

The employer, not UMR, actually pays the claims; UMR just administers the plan.

Yes, in the Texas UMR plans reviewed. Hunt County's plan covers mental health office visits with a $25 copay in network then 100% coverage, and Ector County's plan pays 90% in network after the deductible for mental health office visits.

Behavioral health providers on UMR plans usually sit in the Optum or United Behavioral Health network.

Yes, but at a lower rate. Hunt County's Texas UMR plan pays 70% out of network for mental health and substance use inpatient and residential care versus 90% in network, and Ector County's plan pays 60% out of network versus 80% in network.

Both plans apply these percentages after any applicable deductible is met.

Medication coverage follows the pharmacy benefit manager on the member's specific plan, since UMR has no single formulary. Texas UMR plans use RxBenefits (Hunt County) or OptumRx (Ector County), and Suboxone or naltrexone tiers follow that PBM's drug list.

A member should check the ID card for the PBM name before assuming a specific copay.

Most Texas UMR plans reviewed use the UnitedHealthcare Choice Plus network, including Hunt County's and Ector County's plans. The exact network name is printed on the member's ID card and is needed to search for an in-network Austin provider.

Some employer groups use other UnitedHealthcare networks instead, so the card is the reliable source.

The specific member services number is printed on the ID card and differs by employer group. UMR's general member number is 1-800-826-9781, with 24/7 chat available on umr.com and in the UMR app.

Providers calling on a member's behalf use 877-233-1800.