Recovery Unplugged – Austin

Recovery Unplugged – Austin

5419 South Congress Avenue, Austin, TX, 78745

Accepts Insurance

4.6★★★★★157 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Detox · PHP · IOP · Outpatient

INSURANCE

Accepts insurance

Aetna · Ambetter (Centene) · BCBS (Blue Cross Blue Shield) · Cigna Healthcare · and 8 more

Also accepts private pay

Community
Facility type
2
levels of care
Travis County
County
Yes
Telehealth offered

About Recovery Unplugged – Austin

Recovery Unplugged occupies 5419 South Congress Avenue in Austin, Texas. The record shows intensive outpatient and outpatient care. The listing covers both substance use and mental health treatment.

This is outpatient provision, so daily life continues around the appointments. Video appointments are recorded as an option here. Group and family work are both recorded. Registration is federal, through SAMHSA; licensing is held with the Texas Health and Human Services Commission.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Texas Health and Human Services Commission. Licensure is a legal requirement for behavioral health facilities operating in Texas.
  • Levels of Care: Intensive Outpatient and Outpatient Care.
  • Location: Austin, Texas, Travis County.
  • Phone: 888-334-1189

Key Facility Details

Levels of care
Detox, PHP, IOP, Outpatient, Telehealth, Aftercare
Austin, TX
5419 South Congress Avenue, 78745
  • Primary focusAlcohol, Opioids, Stimulants, Nicotine and tobacco
  • Programs forTeens, Seniors, Young adults, Women, Men, Pregnant women, Couples, Veterans and military
Team
MF
Michael FerriMedical Director
DK
David KramerMedical Director
RO
Riley OsborneChief Growth Officer
RJ
Rachel JacksonChief Operations Officer
RS
Richie SupaDirector of Creative Recovery
ER
Evan RadtkeVP of Business Development

Facility Type

Community Treatment CentersOutpatient Mental Health ClinicPrivate RehabSmoking and Vaping PolicySmoking Friendly RehabVape Friendly Rehab

Licensing and Accreditation

Joint Commission Accredited RehabJoint CommissionAccreditedAn independent US body that inspects healthcare organisations against national safety and quality standards. Accreditation is voluntary, costs the facility money, and is renewed every three years.
DEA PrescriberRegisteredRegistered with the US Drug Enforcement Administration, which is required before controlled medicines can be prescribed or dispensed.
Federal ProgramCertifiedMeets federal requirements to receive Medicare or Medicaid funding, which carries conditions on staffing, safety and record keeping.
Health Department LicensedHealth DepartmentLicensedLicensed by the state or county health department, which inspects premises, safety and clinical standards. Required to operate.
SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.
State Addiction Agency LicensedState Addiction AgencyLicensedLicensed by the state agency responsible for substance use treatment. Required to operate, and involves inspection of premises, staffing and clinical practice.
State Licensed RehabState AuthorityLicensedHolds a current licence from the state authority that regulates treatment providers. Licensing is a legal requirement to operate, not a mark of distinction.

Recovery Unplugged – Austin Detox and Rehab Services

Recorded services at Recovery Unplugged – Austin are intensive outpatient and outpatient care. Day programming is scheduled, with evenings spent at home. Which of these is appropriate depends on an assessment, not on what sounds manageable at the time.

The record shows integrated treatment rather than one problem then the other. Ask directly about session times and frequency, as those details decide whether someone can realistically attend.

Levels of Care

Aftercare and Continuing CareClonidine and Lofexidine DetoxContinuing CareDetox by SubstanceDetox CentersDischarge PlanningEvening TreatmentIntensive Outpatient Program (IOP)Non-12-Step RehabOnline Rehab and TelehealthOutpatient MAT ClinicOutpatient RehabOverdose Prevention EducationPartial Hospitalization Program (PHP)Post-Treatment Follow-UpRecurrence PreventionWeekend Rehab

Substances and Addictions Treated

Adderall RehabAlcohol Medication TreatmentAlcohol Only RehabAlcohol RehabBeer Addiction TreatmentBinge Drinking TreatmentCarfentanil RehabCodeine RehabConcerta RehabDexedrine RehabFentanyl Patch (Duragesic) RehabFentanyl RehabHeroin RehabHydrocodone RehabHydromorphone (Dilaudid) RehabIllicit OpioidsLiquor Addiction TreatmentLortab RehabMeperidine (Demerol) RehabMethadone Misuse TreatmentMorphine RehabNicotine and Tobacco TreatmentNicotine Replacement TherapyNitazene RehabNorco RehabOpioid RehabOxycodone RehabOxyContin RehabOxymorphone (Opana) RehabPercocet RehabPrescription OpioidsPrescription Stimulant RehabRitalin RehabRoxicodone RehabSmoking Cessation CounselingSmoking Cessation MedicationStimulant RehabSuboxone Misuse TreatmentTapentadol (Nucynta) RehabTramadol (Ultram) RehabVaping CessationVicodin RehabVyvanse RehabWine Addiction Treatment

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyDepression and PTSDDepression and TraumaFamily Education ProgramsMental Health ConditionsMental Health TreatmentPsychiatric Medication ManagementPsychosocial Rehab ServicesPsychosocial RehabilitationPTSD TreatmentSocial Skills TrainingTrauma TreatmentTraumatic Brain Injury Treatment

Counseling and Therapy

12 Step RehabActivity TherapyAddiction CounselingBrief InterventionCognitive Behavioral Therapy (CBT)Counseling and TherapyCouples CounselingDialectical Behavior Therapy (DBT)Evidence-Based TherapyFamily TherapyGroup TherapyIndividual TherapyIntegrated Dual Disorder TreatmentMotivational InterviewingSpecialized Therapy

Specialized Programs

Active Duty Military Dual Diagnosis RehabActive Duty Military Outpatient RehabActive Duty Military PTSD RehabActive Duty Military RehabActive Duty Military SuboxoneActive Duty Military TelehealthActive Duty Military Trauma RehabAdult RehabCouples RehabCourt Ordered Dual Diagnosis RehabCourt Ordered MATCourt Ordered Outpatient RehabCourt Ordered RehabCourt Referral AcceptedEarly HIV InterventionHepatitis Support ServicesHIV and Hepatitis CareHIV Support ServicesMen's Dual Diagnosis RehabMen's Outpatient RehabMen's RehabMen's TelehealthMen's Trauma RehabMilitary Family Dual Diagnosis RehabMilitary Family IOPMilitary Family MATMilitary Family Outpatient RehabMilitary Family PTSD RehabMilitary Family RehabMilitary Family SuboxoneMilitary Family TelehealthMilitary Family Trauma RehabPregnant Women Dual Diagnosis RehabPregnant Women IOPPregnant Women MATPregnant Women Outpatient RehabPregnant Women SuboxonePregnant Women TelehealthPregnant Women Trauma RehabRehab for Domestic Violence SurvivorsRehab for Pregnant WomenRehab for Sexual Abuse SurvivorsSenior IOPSenior MATSenior Outpatient RehabSenior PHPSenior RehabSenior SuboxoneSenior TelehealthTeen Boys Dual Diagnosis RehabTeen Boys RehabTeen Dual Diagnosis RehabTeen Girls Dual Diagnosis RehabTeen Girls Outpatient RehabTeen Girls RehabTeen Girls SuboxoneTeen Girls TelehealthTeen Girls Trauma RehabTeen IOPTeen MATTeen Outpatient RehabTeen PHPTeen RehabTeen SuboxoneTeen TelehealthTeen Trauma RehabTrauma Informed RehabTrauma Survivor ProgramsVeterans and Military RehabVeterans Dual Diagnosis RehabVeterans MATVeterans Outpatient RehabVeterans PTSD RehabVeterans RehabVeterans SuboxoneVeterans TelehealthVeterans Trauma RehabWomen's Dual Diagnosis RehabWomen's Outpatient RehabWomen's RehabWomen's TelehealthWomen's Trauma RehabYoung Adult Rehab

Recovery Unplugged – Austin Address, Location and Contact Information

Records give the address as 5419 South Congress Avenue, Austin, Texas, 78745. The city lies within Travis County. People travel in from the surrounding area, and confirming the route beforehand saves difficulty. The practical question of getting to appointments week after week is worth thinking through at the outset.

Call ahead to confirm directions, parking and what a first appointment involves. Where travel is difficult, ask whether an initial appointment can be held remotely. Reception hours vary, so a call that goes unanswered once is worth repeating rather than treating as a dead end.

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How Much Does Treatment at Recovery Unplugged – Austin Cost?

Self-pay rehab in Texas typically runs $1,200 to $5,000 a month for standard outpatient care. Recovery Unplugged’s own prices were not found at the time of writing, so that is for comparison only.

The intake assessment, group therapy and individual counseling tend to be included wherever treatment is priced as a package. Recovery Unplugged may or may not price its care that way. Ask the facility directly.

Payment Options

Employee Assistance ProgramsSelf Pay RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded IOPState Funded MATState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded PHPState Funded RehabState Funded SuboxoneState Funded TelehealthState Funded Trauma RehabTribal Funded Rehab

Insurance Accepted

TRICAREAetnaUnitedHealthcare (UHC)Cigna HealthcareBCBS (Blue Cross Blue Shield)Humana

Medications Offered

Acamprosate (Campral)Acamprosate (Campral) Rehab That Takes InsuranceAcamprosate (Campral) Rehab That Takes MedicaidAlcohol Addiction MedicationAntipsychotic MedicationBuprenorphine MaintenanceBuprenorphine Maintenance Rehab That Takes InsuranceBuprenorphine Maintenance Rehab That Takes MedicaidClonidine DetoxClonidine Detox That Takes InsuranceClonidine Detox That Takes MedicaidContracted PrescriberContracted Prescriber Rehab That Takes InsuranceContracted Prescriber Rehab That Takes MedicaidDisulfiram (Antabuse)Disulfiram (Antabuse) Rehab That Takes InsuranceDisulfiram (Antabuse) Rehab That Takes MedicaidFirst Generation AntipsychoticsHaloperidolHaloperidol Rehab That Takes InsuranceLofexidine (Lucemyra)Medication Assisted Treatment (MAT)Naltrexone Recurrence PreventionNaltrexone TreatmentNaltrexone Treatment That Takes InsuranceNaltrexone Treatment That Takes MedicaidOral NaltrexonePrescriber AccessPsychiatric MedicationSublocadeSublocade Rehab That Takes InsuranceSublocade Rehab That Takes MedicaidSuboxoneSuboxone and BuprenorphineSuboxone and Buprenorphine Rehab That Takes InsuranceSuboxone and Buprenorphine Rehab That Takes MedicaidSuboxone Rehab That Takes InsuranceSuboxone Rehab That Takes MedicaidSubutexSubutex Rehab That Takes InsuranceSubutex Rehab That Takes MedicaidVivitrol ShotVivitrol Shot Rehab That Takes InsuranceVivitrol Shot Rehab That Takes Medicaid

Support Services

Case ManagementEducation and Job TrainingHousing and Employment SupportPeer SupportRecovery Support Services

Dual Diagnosis Treatment

Alcohol and ADHDAlcohol and AnxietyAlcohol and Bipolar DisorderAlcohol and DepressionAlcohol and TraumaCo-Occurring Disorder TreatmentCo-Occurring Disorder Treatment That Takes InsuranceDrugs and ADHDDrugs and AnxietyDrugs and Bipolar DisorderDrugs and DepressionDrugs and TraumaDual Diagnosis with Serious Mental IllnessIntegrated Dual Diagnosis Treatment

Assessment and Testing

Medication Side Effect MonitoringScreening and AssessmentTobacco Use Screening

Key Locations Served Near You

12 Step Rehab, Austin 12 Step Rehab, TX Aetna, Austin Aetna, TX Alcohol Rehab, Austin Alcohol Rehab, TX Ambetter, Austin Austin, TX Blue Cross Blue Shield of Texas Blue Cross Blue Shield, Austin Cigna, Austin Cigna, TX Couples Rehab, Austin Couples Rehab, TX Court Ordered Rehab, Austin Court Ordered Rehab, TX Depression and Trauma, Austin Depression and Trauma, TX Detox, Austin Detox, TX Dual Diagnosis Rehab, Austin Dual Diagnosis Rehab, TX Eating Disorder Treatment, Austin Eating Disorder Treatment, TX Evant, TX Humana, Austin Humana, TX IOP, Austin IOP, TX Medication Assisted Treatment (MAT), Austin Medication Assisted Treatment (MAT), TX Men's Rehab, Austin Men's Rehab, TX Meth Rehab, Austin Meth Rehab, TX Non-12-Step Rehab, Austin Non-12-Step Rehab, TX Opioid Rehab, Austin Opioid Rehab, TX Outpatient Rehab, Austin Outpatient Rehab, TX Oxford Health Plans Oxford Health Plans, Austin PHP, Austin PHP, TX PTSD Rehab, Austin PTSD Rehab, TX Rehab for Pregnant Women, Austin Rehab for Pregnant Women, TX Sendero Health Plans, Austin Senior Rehab, Austin Senior Rehab, TX Smithville, TX South Austin, TX South Congress, Austin Spanish Speaking Rehab, Austin Spanish Speaking Rehab, TX State Funded Rehab, Austin State Funded Rehab, TX Suboxone Clinics, Austin Suboxone Clinics, TX Superior HealthPlan Teen Rehab, Austin Teen Rehab, TX Telehealth Rehab, Austin Telehealth Rehab, TX Texas Texas Medicaid Texas Medicaid, Austin TRICARE Rehab, Austin TRICARE Rehab, TX UMR, Austin United States UnitedHealthcare, Austin UnitedHealthcare, TX Veterans Rehab, Austin Veterans Rehab, TX Women's Rehab, Austin Women's Rehab, TX

Recovery Unplugged – Austin

5419 South Congress Avenue, Austin, TX, 78745

Accepts Insurance

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Recovery Unplugged – Austin

5419 South Congress Avenue, Austin, TX, 78745

Accepts Insurance

Recovery Unplugged – Austin — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

DEA Registered PrescriberFederally Certified RehabHealth Department LicensedJoint Commission Accredited RehabSAMHSA ListedState Addiction Agency LicensedState Licensed Rehab
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 27 September 2026.

Recovery Unplugged – Austin Reviews and Ratings

Patients, loved ones and healthcare workers describe Recovery Unplugged in their own words in this section. Read what has been shared, and if you know the facility firsthand, add your review.

4.6
★★★★★
157 reviews on Google
521
41
30
20
12
Breakdown of the 24 most recent reviews with text
★☆☆☆☆
DP2 months ago

I would advise looking into other options for yourself or your loved one.

★★★★★
Nicole Pike3 months ago

Great experience here, they gave me exactly what I needed.

★★★★★
Eric Hinojosa3 months ago

My experience with RU changed my perspective on my recovery entirely I found the love and hope that I didn't think existed anymore

★★★★★
Camron Feliciano3 months ago

Recovery unplugged changed my life in ways I never thought possible. The care for their clients went far beyond my expectations of rehabilitation centers. My counselor LuLu helped me find the understanding of myself… needed to move forward from active addiction, my case manager Chloe provided me the resources needed to take the next steps, and my Alumni Coordinator Natalie has an incomparable heart for those in recovery as they take those next steps. The program also entrenches you in the Austin recovery community, intentionally becoming the connective tissue with society needed for rehabilitation from addiction. As someone who never wanted to step into rehab, I would recommend the program to anyone.

★☆☆☆☆
Alexis Hernandez3 months ago

I would give it no stars if I could they treat people like shit like not humans. They tried forcing my husband to live in an apartment and work when I kept telling them that he’s in no shape to work he had a seizure… accident. There was a person in there at night walking around with a knife out and they have cameras you can see in on.when I asked when he’s getting out they said oh when he can prove he can work if he doesn’t work he can’t complete the course and goes against our medical advise. I had to call the police to get him out of there. Even when I asked what all they can do to get hep When I thought they were doing good what all our insurance can help they would tell Me and would get charged random things this place needs to be shut down or better staff

★★★★★
Quentin Bell4 months ago

I think the staff of recovery unplugged are very interested in others recovery. They helped me find housing after I left and the food was amazing.

★★★★★
Erik Most-Groovy4 months ago

I absolutely loved PHP at their Encore Center. The entire building is like a large rock band rehearsal space with a stage for performances, and believe it or not, that’s how we do therapy and stuff…from the stage! It’s… a really unique approach to rehab - incorporating the music event so heavily. Quick shout out to one of the staff members, Natalie. She runs a great group, and emanates such warmth and glows from her emo attire. Happy to say, I am sober and just wanted to express my gratitude to the entire staff (especially the Alumni unit!). I’m a very happy client.

★★★★★
Truman Johnson5 months ago

They really have people that care. The staff is very accommodating within reason. Overall great place to get help. Also the community is amazing.

★★★★★
Joshua Badart5 months ago

I’m a alumni at recovery Unplugged’s great people and helped me get the resources I needed to maintain my sobriety life changing experience

★★★★★
Brittney Forbes5 months ago

This place is amazing. I like that its smaller cause I got more attention. Ms Erica,Daniella, and Dan, yall totally rock! Had it not been for yall I'm not so sure id be here today. Truly saved my life and for that ill… always hold a place in my heart for yall. Please keep doing this job, it is literally saving lives!!

★★★★★
Mark Guevara5 months ago

Great experience here at RU! Love all of the staff especially my case manager Chloe and my counselor Justin. I especially enjoyed the fact that it is music based. This helped me get through a lot of emotions.

★★★★★
Edward Alonzo5 months ago

I can't say enough great things about my treatment at RU. I was in the PHP program and the curriculum is awesome. They definitely help you get out of your comfort zone with Open Mic on Wednesdays, which I loved! The… mens houses are both very nice and comfortable. And they provide food for us and we can still purchase extra if we want. I would recommend this facility to any and everyone!

★★★★★
Elliot Lewis6 months ago

Recovery unplugged has been a very important part of my journey. My therapist, staff, the clients, and especially my case manager Chloe have really helped me through this chapter of my life. Chloe was my case manager… and really helped me get my doctors appointments figured out , my probation appointments, and answered any other questions I had. My therapist Jess was also very helpful and I felt like she was the only therapist I’ve ever had that I could truly be honest with. The techs are also awesome and really help you through the day. I definitely recommend this place and you really get what you put in out of it.

★★★★★
Caine Youso6 months ago

This place helped me find my true self again! The community you build while here is absolutely incredible! Thank you RU

★★★★★
Jimi7 months ago

Recovery unplugged is by far the best rehabilitation center and community i have ever experienced! The care about everyone who goes there and treats them with the exact respect and love that we need!! If you want to… stay sober, RU is where you need to start!

★★★★★
tanyapmc7 months ago

I had an incredible experience at Recovery Unplugged. I was truly in need of a fresh, different approach to recovery, and RU provided exactly that. From the moment I arrived, I felt welcomed, supported, and understood.… The entire staff was amazing—thoughtful, compassionate, and genuinely invested in my well-being. What really stood out to me was how much they truly care. They took the time to listen, to connect, and to create a safe and encouraging environment where I could focus on my healing. The program itself was unique and meaningful, offering a new perspective that really resonated with me and helped me grow in ways I didn’t expect. I’m so grateful for the experience and the people I met along the way. Recovery Unplugged gave me exactly what I needed at the right time, and I would highly recommend it to anyone looking for a supportive and transformative recovery journey.

★★★★★
Aaron Lamont Lofton Akpojotor7 months ago

one is the best substance use disorder recovery programs in the world !!!¡

★★★★★
Gary Frazier7 months ago

What an Amazing experience and more so What an Amazing Staff!! I loved every minute of my time here, This is the place to go for your journey on recovery road !!!

★★★★★
Brian Armstrong7 months ago

Tina was the best case manager. She went above and beyond. I would recommend this rehab to anyone struggling.

★★★★★
Brian Auzenne7 months ago

Recovery unplugged is absolutely god sent! Toni, Tina, Douglas and Khris are great at there job and will go above and beyond for you! Will absolutely take care of you and your loved ones. Come here if you want the most… passionate care!

★★★★★
Stevan Pena7 months ago

A very good place to start long term sobriety. Do recommend before any place especially if you love music!

★★★★☆
Kirby Simmons7 months ago

I had a good time learned a lot got the help that I needed and got placed in a a sober living and got referred out to an IO.P by chloe other staff, Erica and Chris were great.\nThey had instruments jammed with some… friends that I made there.It was a good experience

★★★★★
Willie Thompson7 months ago

My experience here at RECOVERY UNPLUGGED Was most rewarding, and I'm looking forward to taking everything I've learned home with me. The staff was very helpful with guiding me through everything, especially my… casemanager ms.chloe, she was there to make sure I dot all my I"s AND CROSS ALL MY T's. THANK YOU RECOVERY UNPLUGGED!!!

★★★★★
michael herrin8 months ago

Absolutely amazing place! My case manager and counselor went above and beyond to help me. I’m so grateful for recovery unplugged in Austin!!!

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Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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