Clarvida – Columbia

I hope no one ever has to deal with the incompetence of these people. The same people who claim to care about children are the same people who would rather have children going through withdrawals than actually return a… phone call to help them. Your children are nothing but a paycheck to these people. As I write this it is Wednesday evening, I placed my first phone call on Friday after they no showed for my kids doctors appointment. I am STILL waiting for a return call. And it's not from a lack of leaving voicemails. I left 5 messages for one Ms Kelly Barker alone, a woman who claims to be their medicine specialist. I even called headquarters in Virginia and NOTHING. It seems that NO ONE actually mans the phone in this company. You just get the run around. 6 days....6 DAYS I've been waiting for a returned call. Yet they claim that they are here for the kids.

Not super pleased with this office. They never answer the phone. They ask you to leave a message and they'll reach back out, not true, it hasn't happened yet. They don't really have any concerns about patients in… crisis. There isn't a practicing doctor that evaluates patience just a nurse. For our intake appointment the counselor who just received her license said she didn't think my son's diagnosis was not right. That diagnosis came from a psychiatrist that he had been seeing over half of his life. The woman at the front is smug and isn't very friendly and I get the impression she doesn't like dealing with men in general. If you're a step father, father, uncle or identify as a man and are actively involved in treatment for a child I would try any other place, this would be my last option. Our case manager actually advised that we not go here when we shared our concerns. That says a lot to me. I will say the office is clean and the people I have caught answering their phones in Murfreesboro seemed to be caring or at least understanding. Oh if you're over 7 minutes late just call and reschedule they prefer not to see patients over 7 minutes (odd number) late because it messes up there whole schedule. So if you're child is having issues and doesn't want to cooperate but needs to desperately be seen no worries you will get an appointment two weeks out.