BestCare Treatment Services – Madras

I love it at bestcare thank u all staff their are always happy to help and helped me more than beyond thank u Bestcare for helping me get back on track never told me no and gave me all the resources I need can tell they… care and I was a bad person all ways and now how great Iam again is because of them much love

The Ready for Rent program has went extremely downhill after all the good people left. One of the workers is unprofessional, rude, and controlling. She sets you up to fail. She is also constantly late to appointments… and she seems like she is always high.

I had my appointments rescheduled several times. Out if 5 appointments, 3 were rescheduled by the office. I was promised help and feel like I'm being left worse off than when I started trying to get help from Best Care.… I will never return there after giving up on them. If I could give less stars for their services, I would!!

I have not been back to this god forsaken place since 2018. When they needlessly took my child away and then the counselor i had at the time refused to speak to me. Basically kidnapped my child to put her 150miles from… home, alone and scared. That was not the right thing to do! Mandy this is not good!

I've attended BestCare in Madras for several years now since coming over with Dr. Montee, the prescribing doctor from the program through Mosaic. The people are very kind and considerate, you don't feel judged which is… great because coming into treatment can be stressful enough for some. It's one of the best places to start if your serious about getting and living sober! It takes hard work on our end of course but having the right support makes all the difference.

Dr.Z will go way out of her way to help you get the services and treatment you need. The people here not only listen but want to help.

Best care of Madras,OR is the biggest JOKE, Myself and my boyfriend went in for help, we both struggle with documented mental health issues and we're rejected the help we were looking for. I will NEVER go to them again.… The only reason I gave them one star is so I could post this, I truly hope no one has to deal with the same thing

Not proffessional & rude...not how id expect people to treat mental health patients and addicts who are fragile as is....

Money laundering already happened. Ladies at best care are not professional. The counselors are corrupt. Ugly place

The only reason I gave this facility 5 stars is because they don't have 12 to click on. I know there are people who do not get the same experience that I have had going to Best Care in Madras. But I have been going… there for many years and I must say that being a person who suffers from PTSD I have never been so wonderfully treated. Starting with the staff in the front office. Those ladies are all beautiful and gracious with me every time i have gone in. Which in my case is 4 times a month. My therapist is Peter. He has with great patience has worked with me over three years and with all of the issues I have it has taken me that long to really trust. He and the staff have walked with me through the loss of a grandchild, my oldest sons death, physical issues and some heavy duty traumas that I am just now able to confront and conquer. I have recommended this facility to a total of five people and with myself included in the group all but 2 have had success. I know without this incredible team supporting me and without being over dramatic; a huge credit going to my therapist. I know I would probably not be alive today. I think a good way to approach counseling might be to take on the point of view of comparing it to a restaurant. It may be the finest place in town but the ratio of experience might be the same as my friends and family that have tried Best Care. Even with the best of intentions 3 out of 5 found great success. You don't stop eating just because of a couple of bad meals. You just need to find a different place to eat. My son who went for counseling for the first time; hated it and thought the therapist was an idiot. I heard his complaint and I suggested he try again a couple of times. By the end of the second visit he was convinced that his therapist was very knowledgeable and continued to go until his death. I believe that the Lord sent me there to find my life. Thank You to all the people at Best Care. Tamara