Carolina Outreach – Charlotte

Very bad experience, and poor punctuality

Super slow and very rude

Carolina Outreach is an amazing service if you utilize it properly, by staying in contact with the providers. I especially appreciate the support from Naiema Conyers, Sophia, Aaliyah, and Dominic they’re willing to help… me with medication and appt management therapy services and community support services and events.

scheduled my child an appointment last Thursday, as on the way there they called me to cancel it because she was “running late” never called back to reschedule never returned my calls or voicemails and still havent… answered the phone a week later.

They jumped right in to help us get started with services even going above to help get things sorted out. Our therapists come on time (sometimes early), they communicate well with us and are thoughtful of our families'… needs. We were with another agency before that we did not have a good experience with so I was worried but they have exceeded expectations.

I had a bad experience here they was unprofessional never was on time for our appointment had nasty attitude and I don't recommend anyone come here I am very disappointed because I was not getting my treatment that I… deserve.

Amazing this woman named Kara talked with me and stuff and she’s super nice I highly Recommend this place

Absolutely horrible experience. We had an appointment for 8am and were told to arrive 15 minutes early, which we did. It was 8:25 before the nurse even arrived. The man that was there was very unprofessional and ghetto.… He wore sunglasses the whole time he talked to us and was on the phone the entire time. The place is nicely decorated, that's the only good thing I can say about it.