South Brooklyn Medical Admin Services – Brooklyn

Sounds like this place has gone way down hill in the past 7 years. Based on reviews. People who come here for intake are pretty vulnerable and need to be told the correct information over the phone... HOWEVER Someone… told my roommate, over the phone to "come when he could" well within their STATED hours of operation. Then when he arrived within the hours they CLAIM to do intake, He was told we are "short staffed" and it would "TAKE WEEKS" and turned him away. Seemingly permanently! Like "get out of here we can't help you" and Bye! Huh? Totally unprofessional and confusing! So why even answer your phone and tell ANYONE to come there "when you can" between 9am-11am three days a week, And then turn them away? What sense does that even make? And it costs a 2-way subway ride which they did not reimburse....based on THEIR misinformation. Give the right information over the phone, don't waste people's time! Especially since the staff knows their clientele are very sick without medication! South Brooklyn Medical Associates. And look! Staff doesn't feel the need to respond to any reviews! These people make their living helping the people they are PAID to help! First...give the right info over the phone. I find this VERY STRANGE! My roommate comes from a state in America where people still SEEM to care and still do the jobs they are paid to do. He got so much good help in his home state. So he was VERY surprised, sad & upset when he got back home from SOUTH BROOKLYN MEDICAL ASSOCIATES without the help he was PROMISED over the phone. He just went to his bed. This is sheer random carelessness and the human damage. South Brooklyn Medical Associates does damage now in 2025, to the human beings they claim to be there to help? The humans they are paid to help? How sad. This place needs an audit....looks "private" but also takes government money? Who holds these clinics to account? Maybe they will just read this review and change all on their own? It takes a lot of courage for an addict to ask for help..A LOT! Is South Brooklyn Medical Associates helping addicts with their intake or giving people in active addiction BS info over the phone? Then, upon arrival, telling them go away and not much hope so don't return? Because we CAN'T help you and we don't want to help you?...or something? What's the heck is going on at this place? This place sounds SO sketchy Please respond with your experience in reviews of this a weird place? Yes we are new and we might not understand. Please help us figure this place out? Thanks.

LOVE IT

Some of the staff are rude. Needs to be better and respectful

In the 5 months Ive been here, My experience with this clinic so far has been good. Some people may be shallow and think they're above this clinic in terms of the people attending it (people of color and lower… socioeconomic status) and general aesthetics. To be fair and speak on behalf of rhe clinic, this clinic does not discriminate against its choice in clients and along with that has a very relaxing atmosphere. I never felt like I was dealing with Authoritarians figures that enjoyed ruining other peoples day, rather just humble people doing a service for the community of people needing help. I enjoyed my interactions with the staff. It has decent counselors, nurse practictioners, doctors, and staff on board that tend to be accomadating and work with you, so long as you're not trying to game the system with any ulterior motives. As this is a private clinic, they will accept most insurances (I have Medicaid provided by Healthfirst) and accept cash payments. *My only warning for people who barely get to your appointments on time is to make sure they prioritize getting to the clinic on time because once the clock strikes the moment that it's closed, it's done. That's fair to the people operating it.* Otherwise I just want to throw in last that this clinic is very awesome. No regrets about attending here.

Place is trash

Been here for many many years. And I'm okay with it. Friendly and helpful staff. Nurses are kind and everyone understanding. Sometimes a crowd at certain times of day. It's too a no smoking facility. Ox.