Phelps Memorial Hospital Center – Ossining

The program don’t let you handle personnel stuff they try to threaten you by sending you letters in the mail. They don’t care about you.

They helped me with my problems in staying clean and sober I want to thank all the staff there from helenuvenio

From the minute I called to the minute I left, this place has no compassion or respect for privacy. My doctor suggest this program for me. When calling, the receptionist had me on speaker the entire time asking personal… info such as my SSN. Her entire line of questioning revolved around insurance as she typed away which was irritating me. When I asked her to take me off speaker, she seemed annoyed and didn't do it. I made the appointment and showed up. Right away, I was handed a clip board and asked for more insurance information. After about 1/2 hour, my counselor escorted me to the bathroom for a urine test. To this point, I wasn't asked about my substance abuse at all. Finally we sat down and he rattled off question after question from a checklist - never addressing me directly; just hidden behind the computer monitor while I stared at the back of it. He intended to ask questions for approximately 2 hours before I respectfully said this isn't going to be for me. He then told his program director that I was leaving who didn't even have the courtesy to come out of her office to talk to me. I don't know about you, but I'd like someone to ask what's going on and how are you doing before jumping into a checklist made up by someone who doesn't seem to get it. Just demographics and background to make up statistics and put you in a classification. If you want compassionate care, don't give up, but don't go here. They just don't get it.

Don't go here if you want a fair review for dwi case! The counselor I saw said simply because I got charged with a dwi I have a drinking problem. He didn't even listen to what I was saying. I made a bad decision one… time I had never got in touble before or been arrested and I have a drinking problem?! I went to bear mountain counseling and got a positive review for my case.Result:NO DRINKING PROBLEM. when I called the tasc office in white plains they told me that they have issues with the reports given to them by Phelps! I then asked "why do you have them on your lists of counselorsvif they are more concerned with filling their program rather than helping people!" DO NOT GO HERE!!!!! Also that one session was $500!!!!

This is a great outpatient program. I saw some of the negative comments and I totally disagree. The counselors are awesome. They are not judgemental. They call clients on their BS!! Of course there are clients who are… mandated. That's every rehab. But there are also people who are there because they need help and want to be there. I loved the counselors because they were very in tune to the disease of addiction. Someone mentioned the "older white male" counselor. He was one of my favorites. They are very compassionate. They also run their groups efficiently. I've been to some outpatient programs where the counselors can't control the groups and by the time the group is over...I forgot what the actual group topic was. I would definitely recommend this treatment program to anyone who really wants help with their addiction.

My fave outpatient rehab out of 5 others. Counselors are great.

This place is a horrible please to go if your seeking honest help. They care more about money and the people who work their especially the older white male has a very judgmental, entitled and disrespectful vibe. He… shouldn’t be working in this field because Instead of making objective and fact based rational decisions he is extremely bias and projects his own judgement onto people and that’s how he does his job. Which is not right at all because everyone is different and needs a different level of care and can’t all be lumped into a box. I never even got to meet with the doctor once the entire time but I was told that the doctor strongly recommended I needed inpatient (even though I just got home from an inpatient hospital setting) .. I find it amazing how a doctor who you never even get a chance to meet can come to the rational conclusion that I need inpatient without even hearing me out or looking me in my eyes or meeting me at all. You can’t just make decisions on people’s lives like that when you don’t even have an honest and objective assessment of their situation. This place sucks at doing their job at helping people get better and clean and only cares about money and only cares about people with legals. I chose to go to this clinic because I was seeking help and medication to assist me further in my recovery. Not because I had any legal problems whatsoever .. to them they found this “odd” which to me makes no sense because the entire point of having clinics like this is for the exact same reason I was trying to utilize them for... the only thing they did for me was waste my time, leave me with added stress (which could have lead me to relapse) and judge me by my looks, appearance and thought I was dumb enough to listen to their ignorant disrespectful and judgmental “conclusion” of my situation. DO NOT GO TO THIS OUTPATIENT .. if I were to recommend a place I would say IHS (innovative health systems in white plains) is way better and you actually get to MEET WITH THE DOCTOR FACE TO FACE so they can hear you out instead of them have other people dsiplay your “case” to the doctor which is simply wrong. So dont be fooled by the nice pretty modern look of the place because most of the people inside are judgmental, disrespectful and ignorant power/money hungry individuals. DISGUSTING