Never Alone – Hurley

As a community partner, it has been incredible to watch the work Never Alone has done to create a welcoming, supportive environment for adolescents during an incredibly important period in their lives. The investment in… the facility itself, from renovations to amenities like the gym and movie theater, reflects a larger commitment to making young people feel valued, safe, and cared for. What stands out even more is the programming and the people behind it. Never Alone is helping adolescents learn self-care, build confidence, develop healthy coping skills, and understand that they do not have to internalize the stigma often associated with seeking help or going through a difficult chapter. These young people are so much more than a brief period of struggle in their lives, and they deserve the opportunity to move forward without allowing that period to define who they are or who they can become. It has been meaningful to see a program committed not only to treatment, but to dignity, growth, and helping young people recognize their own potential. I’m grateful to have Never Alone as a community partner and to see the positive work happening there firsthand.

Great facility for a great cause. Beautiful location in the woods of New York State.

Great staff, have heard only good things about this place

Incredible service ❤️

Amazing care and staff. The support from the clinical team is outstanding and we need more places like this who care about the youth.

Great people who provide invaluable support to families.

I had a great experience with this place , the environment is friendly and everyone was very welcoming

A younger family member of mine has gone through here and my experience with this inpatient rehab for youths has been incredibly positive. The leadership team is compassionate, professional, and truly committed to… helping the kids succeed. The clinical team is knowledgeable, supportive, and treats each client with dignity and care. The direct care staff go above and beyond every day — they are patient, attentive, and genuinely invested in the well-being and recovery of the youths they work with. You can tell there is a strong sense of teamwork throughout the program, and the environment feels safe, structured, and caring. I’m very grateful for the support and dedication this team provides to both the clients and their families.

I highly recommend Never Alone for young adults navigating substance/mental health issues. The staff were attentive, caring and knowledgeable of the issues that affect the youth and their families.

Very good place and very supportive with the youngest one. We need more places like this one.

nursing staff is very caring and communicative

These are great folks here. A close friend of our family (Single Mother) approached me about her Son. He was in bad shape with drugs and had been on the Street for 24 months. It was life or death. I was totally helpless… until I got the # for Never Alone. We were able to get James (Her Son) in treatment almost immediately, followed by after care programs. James is now clean and sober and counseling other youths struggling with drugs. They saved his Life!!

As a parent, choosing treatment for your child is incredibly difficult, but sending them to Never Alone was the best decision we could have made. The staff showed genuine compassion and truly cared about my child’s… well-being, not just their recovery but their emotional growth too. We saw positive changes that gave our family hope again. Communication with parents was great, and my child felt safe and supported the entire time. I’m so grateful for everything they did for our family.

Navigate through the most challenging times; it is a commendable organization that provides assistance to youth and families during their most difficult moments, particularly when they feel isolated and misunderstood.… 'Never Alone' aids children and families in discovering hope and guidance during their darkest hours. I will always be thankful for their empathetic support.

I was there in 2006-2007 it was definitely worth the experience, since I was facing prison time! Nothing bad to say honestly, just viewed the website an I notice Mr Roland Miley is now a program director, when I was… there he was a senior staff/ counselor. Remember him like yesterday REAL passionate bout his recovery and others but if you was just there faking it till you make it out he'll let you know as well!

The experience with Never Alone was a breath of fresh air. My 16 year old son completed his journey 11/19 and came home with a whole new perspective on life and his future. His clinical technician Karissa was a… wonderful aide in the process dealing with my son. The family sessions were a great opportunity for me, my son and his mom to work on communicating with one another which was hard to accomplish before our sessions but Karissa helped navigate that and allowed us to grow through our sessions. The weekly parent groups were a very helpful resource and tool as well. I appreciate all the support and encouragement the staff at Never Alone gave to my son and salute them for taking their time to guide my son through his journey.

My daughter spent over 2 months at Never Alone on her recovery journey. We can't say enough great things about the staff and the facility. The staff communicated well and provide support for the entire family. They have… been the biggest step and help in her recovery, they provided her with tools she can use in her daily life to stay on tack to help cope with hard things that happen in life. She says now that this was the best thing that could have been provided to her while in addiction.

great communication and coordination of care

This center is life saving. The staff and providers keep my family's goals first. Without them, I dont know where my family would be! We cry tears of happiness now and not of sorrow!

Clean facility, great staff, great care

This agency provided invaluable support to our family, guiding us through every challenging step of the journey. Their compassionate and dedicated team made a profound difference during a difficult time. I… wholeheartedly recommend their services to anyone with a young family member facing the challenges of addiction, as their expertise and understanding create a safe space for healing and recovery.

We can not thank the staff enough for being supportive through out the recovery journey for our family member !! This agency is wonderful !!

Wonderful staff and supportive environment!

Never Alone provided a wonderful service to my family member and was supportive to our whole family through the recovery journey. From the direct care staff to the administration they were wonderful each step of the… way. The clinical director Mackenzie and the clinical team were thorough and supportive in every way. Thank you !

My son was here for over a month with an addiction problem. They have done such a great job with him. Not only is he not using anymore, I can actually trust him again. The staff and counseling here are unbelievable.… Thank you so much for helping not only him but our family

Never Alone gave our son the support and structure he desperately needed. The staff truly cared and kept us involved every step of the way. We’ve seen incredible growth in him—he’s sober, motivated, and hopeful about… the future. We’re so thankful for everything this program has done for our family.