Birmingham VA Healthcare System – Jasper

Amazing people up front, very helpful

Nail in foot ... go get a shot ... no problem. Love the VA.

A very good example of a squared away Va center. Ive been involved with the Va since medical retirement in 2010. This has been one of the best experiences ive had in 16 years.

I’ve been patient with this VA clinic and tried to have faith in their ability to assist and treat my mental health. After a few follow ups/appointments, I’ll never go back here again. If you see Dr. Avila Giovanni I… truly wish you the best. He is absolutely no help. He’s one of the psychiatrists that believe anti-depressants is the full-time cure to anxiety disorders and panic disorder. He holds back one of my medications I was earlier prescribed in the military because a urine sample revealed I was positive for a benzo medication legally prescribed by Dr. Bentley, at the time before his license was suspended. Going to an appointment to this guy is like reporting to a probation officer or being on “color code.” I’m not peeing in a cup every appointment. That’s absurd… Giovanni shows no empathy or effort to ask how you feel, why do you think you feel this way, or when did this start? He doesn’t seem to apply any logic or professional skill into his practice. All he does is refer to any and every record he can find in his computer’s medical database. That’s literally it. I tried to explain to him that I was seeing Bentley before and at that time, Bentley’s license was not suspended and the treatment Bentley had me on was perfect and had not changed in 2 years. I only wanted to use the VA because visits at Bentley’s office was so expensive. Giovanni disregards everything I say, starts the same approach of treatment Bentley did when I first saw him, and here we are today going absolutely nowhere. Dr. Avila Giovanni is one of the worst psychiatrists I’ve ever encountered and he seems more like a “clinical psychologist” than a psychiatrist to me. Maybe they should pull his license for inefficiency and be absolutely useless to most patients. Don’t recommend going to this clinic…

The doctor has been great with me and my family. She been doing her best. If she can't figure it out she will send you to the v.a. in Birmingham.

I love my Jasper VA CBOC!

Dunn is my go to for behavioral health needs. He’s down to earth and easy to talk to. I enjoy my visits with him at the clinic or video.

No issues. Everyone at the front desk has been super helpful. I saw my PCP when I first moved there. nice older guy. Optometry has been engaged and helpful. Only gripe is the ridiculous hoops just to talk to them on the… phone. The number sends you to BIG VA to listen to music for 20 minutes and then simply transfer you over. normally I just drive over there if not at work.

Great

Va jasper cboc the only Va facility I trust!!!

The doctors (ie Dr. Alexander) here are so reluctant on providing pain meds, that they rather see a veteran suffer then trusting a grown responsible man on managing his medication’s. yes, I know there’s an opioid crisis… out there, especially when it comes to veterans, but GD they need to quit being so damn paranoid. Unfortunately, previously I had to go to street drugs because I could not get the doctors approval for a adequate painkiller. I do want to go down that path again ever.

Dr Feng is the absolute worst!! Avoid her at all cost. She missed a diagnosis that could have endangered my life not to mention her social skills and English language are far beyond sub par! Run from her and see Dr… Alexander!

Alexander is by far the best primary care physician I've ever seen...thank you for everything....

Don't see fing. Cant call her a Dr. Does not talk to you or try to understand your needs, I changed to another at the clinic. At my first appointment he told me that I had been a Diabetic for over a year, fing never… even looked at my blood work, ended up in hospital with meds that were not compatible with each other. New Dr is great.

Interesting; there used to be a LOT more reviews for this clinic, and most of them had 1-2 star ratings, with the complaints universally calling out the only doctor (Feng) who's worked there for almost a decade (or… longer). All of them have vanished; including my review, which detailed the abusive attitude & shoddy treatment I received on multiple occasions from the primary care physician, the first of which I wrote at least 8 years ago. But the last time I looked up the Jasper VA clinic in Google Maps a couple years ago, it had well over a dozen reviews and a sub-2 star rating. But now it only has 7 reviews and a 3.3 rating? I find that highly sus. Everyone else there is decent & capable, it's just they work for the VA, and the system is designed to deny care to veterans who are problematic, for whatever reason (unless you have Tricare, then they'll bend over backwards).

Many posts like this are negative. Inreturn i can tell you that nurse Jolene cares and works for you. Unfortunately she is the only one and the clinic can not be run by just her. Feng the primary care provider is the… worst. A band-aid is uncomfortable for her, so don't bother. The reply with results and directions for treatment have been nonexistent. Not a one of my veteran friends have any good to say about this clinic. because of Dr Feng and the staff that is more than accepting to direct your care somewhere else. Many have stopped seeking care.

I would not recommend the medical side of this clinic to any veteran. Go to Huntsville or Birmingham, but not this one. The main doctor treats people like they don’t know anything about their own conditions and is very… demeaning. I’ve had more than one bad experience with this clinic and it’s all because of the one female doctor. The staff and even the head nurse is great, but unfortunately that’s where it ends.

I've really enjoyed this clinic. The staff is nice and Dr. Singleton and NP Dunn have been very receptive to my needs. Thanks for all you do for our veterans.

They are real good with my dad