Crestone Recovery – Pueblo

Friendly staff and very helpful.

whole time you are there they tell you how much they want to help but when you start listing off your difficulties they take it personally and get aggressive. it is mental health stuff as well as medical so why do they… not have neurological? psychiatry is simply not required without physical proof when counselling therapy and safe housing are also provided.. which for some reason Selena (not nice like Seleena) thinks that if you don't know why you need counselling therapy then you don't need counselling therapy. .. what stupidity is that?? then there is a lot of "follow me to my office" but when they open the doors they expect you to lead the way.. it is weird and dishonest from the outset. not to mention you are expected to pay for your own m1 holds for some reason.

Fails to obey court orders then doubles treatment time against court orders on a 11 year old case that's been closed and finished. Lies to state agencies and then refuses to release medical records and have the issue… dealt with even with court orders in hand showing they're wrong. Will be pursuing with court and lawyer. Absolute nightmare definitely would not recommend sending anyone their.

The staff was great, friendly, and professional.

I attended their inpatient addiction treatment program, Crestone Residential Treatment Services (CRTS) in 2019-2020. This was the best experience I've had at a treatment center. Their entire staff was nothing but… supportive and helpful time and time again (Carol was my fave 😁), and their way of showing each of their patients that they were genuinely invested in each of us and our success seemed effortless, second nature. I stayed for 60 days and didn't have a single negative experience that entire time (except for when Shah's Kababs came around again on the meal schedule and the staff decided to order from a different place knowing I was counting down the days before I could order another Falafel Sandwich.... But I guess we can leave it in the past) I'm only leaving a comment now because I've been recommending CRTS Everytime I discuss treatment with a friend ever since and when i needed inpatient again last year I tried to reach out but never got a response and one friend was told they had closed. . So if this is correct can you guys please remove it from your list of provided services or add a note about how CRTS is no longer offered, or any type of clear confirmation? I've searched the internet for hours on at least 3 different occasions looking for something. I never get called back when leaving messages.

This place has honestly changed my life for the better from the one on one's to the many various groups it helps to talk to others who share a similar experience with you, this place of therapy feels safe ! Unlike other… places I have been to in the past , the staff is friendly and always welcoming and they help with numerous things other than therapy, if your in a predicament with your housing situation or any type of real life situation they are more than willing to help, I highly recommend seeing Brandi Hendrix and any group that has Marlo Baca. ❤️

So far so good, I have only been attending for an orientation appointment. Everything is going well, thanks! BJM

They are inconsistent and unprofessional. They treat you like your on probation when you're not. They are bad about returning your calls. They make you come in for groups instead of giving you a choice to do your… meetings on line or there.

I am not a drugy or a criminal just a regular guy and I have my sister seeing a doctor here also. This clinic is one of the best I have been to in colorado! The medical center is where you want to go for physical… issues, the mark is for mental ok?

Don't go here for help they are only here for people on probation or parole if you just want help they will make it worse. The medical office is very awesome and so care about health

Always nice in a good way. Caring and helpful.

It has changed my life especially my therapist Jessica Craw. Because of the help I have been sober for almost three years and out of the psych hospital for about that long. I have the help here to thank for giving me my… life.

No one that works there should be allowed to hold a medical license

I withdraw last review, had a friend who thought he was "helping" although im going through issues- nothing that EXTREME was called for

No help dont even keep there end of the contract that was written by health solutions but I will bet they're cashing the checks on time. I have watched it years of them dragging their feet watching the pain my friend is… in

I have been in celestes group for a awhile and her group is awesome!! She keeps the group interesting and she is very entertaining!! She puts me in a good mood and she makes me laugh!! Very awesome!!

They are very caring throughout. They are not good at returning calls.

Great health care!

I have been going to "health solutions" since it was "spanish peaks". Back in 2014 is when I started it was too bad, until my therapist and I decided I needed medication. Then i got transfered to a prescriber and… therapist, okay until my prescriber quit. So far I have been through 5 therapist and 5 prescribers. Granted I missed some appointments, but everytime i did and was able to make it to drive group I would have a new therapist. I also called and tried to make an appointment with my prescriber before my "scheduled days" and I was told "she cant see you because it not the time frame that see can see you" and then they tell me i couldn't see her for another month because thats when she had scheduled to see me. I needed help! I needed and ASKED to be transferred back to my therapist that was closer. I'm not saying the people aren't nice they are, but not helpful.

So my brother came to live with me here in Pueblo and he needed to find a doctor, clinic , or such. We were given the runaround from two other clinics closer to our residence, in which we were told to try "Health… Solutions". Although they were not sure Health Solutions was accepting new patients, as they weren't. So we called and showed up here at Health Solutions, in which from our very first walk in the door I felt a warm atmesphere. The receptionists were very friendly, they had patient with my brother for he is ill and his mind isn't all there in his older age. It is a very pleasant place with kind and pleasant folks.

I wish I could leave them no-stars. I was in the Suboxone program, and they dropped me unexpectedly saying there wasn't any Suboxone in my system, which is impossible because I was taking my medications. It went from me… being the "star pupil" one week, to getting kicked out the next. No warning, no weening. They also did it the day before Thanksgiving so I had no other option but to be sick. Go somewhere else for your treatment. They don't care here.