Greene County Mental Health Center – Cairo

Aweful. Lied to and disrespected. When I called to complain I got Billed! For an emergency psyc appt. When I asked why I was lied to I was told “I am delusional” well that isn’t in my diagnosis and the Dr refused to… take accountability for what he said. Better ? If I’m delusional why didn’t you change my diagnosis? You are aweful and allow family’s to be torn apart through your lies and incompetence.

The doctors are incompetent, the social workers are incompetent. But reception and other staff including police are very kind and professional.

My partner, who was an established patient and had a therapist through you all, has been trying to speak to someone and get on medication for months. They were repeatedly cancelled with and then told they needed to be… put on a wait list with no idea of when they would hear back from you all. They suffer from psychosis and it’s getting to the point where functioning is hard. The facility recently expanded their radius to cover more people but have not increased staff to compensate. I get that it’s hard and everyone is understaffed. But if you can’t get back to people in crisis trying to reach out for help, you should close.

I have been going here for over a year now and it's a hit and miss situation the first therapist I had here was terrible and I could tell she didn't actually care about me. The first nurse practitioner I had here wasn't… that good either. After that I would like to say that the second therapist I got was awesome he really helped me through some stuff, because of my work with him I have become a much less angry individual, I am sad to see him go, but people move all the time. I believe that the next therapist I have here will probably be good too. I would also like to say to people thinking about going here, take a chance, you may end up with someone you really like, and if you don't find someone else it is not much of a problem to switch therapists.

I think the therapists/nurses, aswell as the police officers that greet you should think before they speak. For example, When someone comes to their appointment and is taking their keys and phone out of their pocket, it… is extremely disgusting for the officer to ask "Is that a knife?". When nothing led them to believe it would be for one. &Secondly, the therapists/nurses should mind the way they speak to people about their conditions. Maybe narcissists shouldn't be working in such facilities.

They deal with me and my mom, and many of my friends. Just wish the building was a little less creepy.

My therapist Kelly is amazing. She listens and gives great feedback.