IDEA Forum Inc – Brighton

This place is ran by someone who had no business being in charge. She did my intake, and told me one thing and completely turned something else in to my P.O . When I questioned Marcela about it the owner she said she… didn't have to explain it to me, and hung up on me Then for absolutely no reason they wanted to move me up from level b to c for no reason at all. Without any explanation. AGAIN!!!! I HIGHLY RECOMMEND GOING SOMEWHERE ELSE!!! They are so unfriendly here. It's all about the $$$$$ , and keeping people in the system here. When I was in class with Marcella she'd literally skip/ignore me, but talk to all the men. Some people get in this business for all the wrong reasons, and you can feel the bad energy when you walk in there and this is on of them. Save yourself especially if you're a female this place isn't for you!

Do not come to this place for anger management it is a joke The classes are a complete waste of time and you do nothing but talk about nonsense and bullshit for an hour and the lady’s at the front desk are rude All this… place cares about is taking your money they will over charge you they make you buy these stupid books for $35 apiece and you don’t even use them but you can’t continue unless you pay for them this place will just make your life difficult charge you money and then act like they’re doing you a favor 👎 this place sucks go somewhere else. Zero stars if that was an option

This is from a while back now, but my neighbor encouraged me to post my experience. My understanding is that the therapists here are great, but my personal experience is that the office staff is not. At one point, a… neighbor asked for a ride to/from this IDEA location. (I didn’t ask why, as doing so felt rude.) I was early picking her up, so I sat in my car in the parking lot to wait. A lady (who I assume was a member of office staff) came storming out after a little bit and bangs on my window HARD. When I rolled my window down, she asked if I was one of theirs, and I started to explain that I wasn’t but I was providing a ride to someone who was using their services. I didn’t get more than a couple words out before this woman just lost her mind and went on this angry rant about people using their parking lot. She threatened to call the police, she threatened to have me towed, she was red-faced and furious that I dared to park in their parking lot while waiting to give someone else a ride home from THEIR OWN office — my car still running! The parking lot was half empty, but still, if she had just asked me to move like a normal person, I would have absolutely said yes! After what felt like ages, but was probably only maybe a minute or so of her ranting, I just decided this was too much stupid drama to deal with. So I rolled up my window and put the car in reverse, and this woman starts banging on my window AGAIN?? I guess she was angry that I decided to leave instead of let her keep screaming at me?? Anyway, I left and parked at the liquor store at the end of the block instead, then texted my neighbor and let her know she would need to walk to me. I felt bad, but I told my neighbor that she would probably need to find a different ride from then on, because there was no way I was going anywhere near this place again.

Paul the counselor he's a awesome guy. He'll help you get through the hard times and he's there. If you need someone to talk to just a straightforward guy. I couldn't.Have got through my classes without them. U the best… Paul.

The counselors did a good job. They set me up for success. The staff were very helpful too. I am really glad that I went to take classes there. Thank you IDEA Brighton.

I was skeptical when I was getting signed up for the counseling but after I got a few classes in I knew it was going to be beneficial for me and my health. My counselor was Paul Padilla a very funny and kind guy who… helped me lay the groundwork for my sobriety and giving me guidance when days were getting rough. All around glad I am done with treatment and excited for my continued recovery!

Change is possible. Paul was an incredible counselor who helped me through any obstacles my life may have presented. I am thankful I met Paul at Idea.

I did my classes through idea and had nothing but guidance and success! My counselors were very attentive to helping me reach my goals and finishing these classes to move on from this bump in the road! Thank you to my… counselors Paul Padilla & Crystal you are very down to earth and helpful! I would suggest this Brighton Location to others in a heart beat!

In and out always very fast. Staff is very respectful

Rude staff, act like you are worthless, and Don't let you help your underage child with scheduling even tho she doesn't drive and has to work around my work schedule. Do better or get a job you will enjoy and be present… in! If needed find treatment elsewhere like at intervention down the road!

Super frustrating when you try to call for info and the receptionist won’t even let you get a word out. Do better! Find a job you actually enjoy.

I had the pleasure of having Paul Padilla leading our group, and we couldn't have been any luckier. It was truly nice having someone who had been there, so he understands how we feel. I took his advice to heart and I… will remember everything he thought me.

Very friendly and straight to the point. I appreciate their understanding through this tough process. Thank you

I’ve attended IDEA classes for almost a year now, Paul Padilla was amazing counselor. I honestly could not of wished for a better group of people to help me through this chapter of my life. Thanks Again

My experience with Idea in Brighton was wonderful. My counselor Paul was such a kind, understanding and supportive person. The office team was also great. All of the staff was very helpful and nice as well. I would… highly recommend Idea.

Crystal Padilla, is an amazing understanding counselor she will go above and beyond to help people. She helps with everything with the alcohol book. She even answers phone calls if you're struggling with something I… made it through my classes because of her.. she will never judge anybody about their problems. She's a good listener. Thank you Crystal Padilla for showing me a better life a sober life.. God bless you for all you do..

Edit; Idea still reaches out for FAKE REVIEWS. Absolutely rude office staff. The therapists are great but the front desk office ladies are absolutely disrespectful. They talk to you like your stupid, and your a huge… inconvenience to them. Even the therapists advise you to “respect them” even when your treated like scum because they will tattle tale to the director (makes you the problem not them) and she will make your life hell, THATS WHAT THERE EMPLOYED THERAPISTS TELL CLIENTS! Highly recommend going somewhere els for your treatment needs, as this place will cause you more of a headache then you already have. I’d give it 5 stars if it was strictly for the therapists.

I really like the Staff here their not only improving myself but my health and they make me a better person (2023) My counselor is super sweet and makes me feel safe and almost like I'm at home talking to my friend. I'm… also 8 months sober so the classes really work!!! It's up to you to decide what outcome you'll get outta the program well worth it for me

From reception to counselors to owner I have received much needed care and help, the entire staff seems to truly care about their mission to help others in need. I would recommend to anyone struggling.

Paul is very welcoming and supportive! He gives great advice! He listens to you and understand you. He is actually there to help people ! Thank you Paul!

The counselor, Paul Padilla was excellent. Very caring and understanding of each persons situation. Definitely made a positive impact on a rather negative situation.

Highly recommend anybody looking for a place to do their DUI classes and therapy that genuinely cares and respectfully holds you accountable. Paul Padilla always seemed to be authentic and transparent to us all and made… it easier for everybody to open up and participate. He definitely made what was thought to be a burden actually enjoyable experience this last 9 months 👊💪💯

This place was super helpful from the start. I never felt judged or treated poorly due to the situation. Everyone was very helpful and nice. My group counselor Paul was terrific. I never dreaded going to class, I… learned a great deal and was thankful to have had this experience.

To any one who is looking for a place to start probation classes or substance abuse counseling I would highly suggest Idea. My personal experience was rocky at first but that was because I wasn’t fully committed. I was… battling my own issues with sobriety, alcohol and opiates. But I kept showing up. Next thing I know I’m almost a year clean, I’m done with my obligations for probation, I have a great job, an amazing relationship and I made a lot of friends along the way. They never gave up on me. If it wasn’t for idea I don’t know where I would be right now. There is one counselor that I will always be great full for, his name is Paul Padilla. Words cannot describe the impact he had on my life. He is truly a blessing. If you are fortunate enough to get into one of his classes you will be able to see exactly what I’m talking about. Change is possible. Change is real. Thank you Paul. Thank you Idea