Rehab Center – Mansfield

It's a decent place to get the help you need

Love them

My therapists help me more than they will probably ever know. Mental health is so important ..we need to end the stigma and maybe more people would have healthy minds not just bodies.

Working in mental health myself, I've known for years Catalyst is below par. I went in for "urgent" care services 9/02 to begin med management. I waited over an hour in the lobby before someone told me I wasn't able to… be seen. They had known since I had initially arrived that I wouldn't be seen that day and they let me wait. The next day I came in for my assessment. The counselor who conducted my assessment was about a 2/10 on the empathy scale. She barely looked at me and when asked about trauma, she very plainly said "you can just say yes or no, I don't need any detail". As someone whose primary diagnosis is CPTSD, she sure did miss out on a lot of information that would have been imperative to completing this assessment successfully. At the end, she said "Do you need any mental health resources for your family? Oh I forgot, you don't have family." Disgusting. If I were planning to attend counseling services at Catalyst, I would have left at that time or honestly before then. Since I was only interested in med management, I stayed knowing I would not have to interact with this facility often, and with none of the people I had met thus far. Finally today (9/18, 15 days post assessment), I am called to schedule an appointment for med management. That's when I'm told they aren't scheduling until December! I understand services with waitlists, but you cannot ethically market "crisis" services when every step of the way has been impossibly difficult to navigate. If I am prescribed meds in December, I will not start to feel the effects until the end of January. How is that fair to someone seeking urgent care services? I am so disgusted by this excuse of a facility and would never recommend any of the services I've seen provided.

Good Dr's & nurse's. They have helped me on my journey before.

Im sure i wouldve been dead by now if it wasnt for this place

Thanks for explaining things so it was easier to understand! I know it's been a long journey, but y'all are a very big help. Thank you...

I went thru their detox facility and graduated their residential program. Absolutely are filled with employees that genuinely care and do whatever they can to help. Mandi helped me with a couple personal items I needed,… Amanda helped menwith Bible studies, the therapist Stacy is amazing, and their aids Reilly, Trinity and Bree and Monica were awesome as well. Hopefully ill never need treatment again but if I ever do ill go to catalyst. Thank you guys.

Definitely helped me getting things back on track ... #CatalystForChange #DigiDork

We have experienced such caring and knowledgable professionals since coming to Catalyst. Liz has been such a helpful, caring woman. She has helped me and my family so much! And given us so much hope! Thank you to all… the staff as well. We are truly grateful.

Nicest people you'll ever meet

Ok

They help lot

Don't know about

Very helpful people here.