Saint Illa Center – Waycross

Most of the employees treated me very nice and they were always friendly just one employee named travis was rude and made my anxiety kick in a little but I overlooked it cause the other employee heard him and told him… not to be mean I really want to recognize josh ,Richard, Hannah, kori, amara, Tyler for helping me get through my tough time I really appreciate everyone of y'all and y'all really deserve to be recognized for what y'all do and shown y'all are very appreciated by patients cause y'all are there regardless of what's going on with y'all's daily life thank y'all very much now I'm able to live my life again thanks Nicholas Rowland I also want to thank the nurse's on 4b for everything y'all done I also want to thank the co responder Sarah for helping me get to y'all she is very amazing and great person to work with

I really enjoyed my stay at St. IIla. The staff were great and the programming was thoughtful and engaging. And the food was outstanding.

I I don't know what it's going to be like yet but I'm going there July the 1st.2025 hope to get something positive frome from the place. I will let everyone know.suzette edenfield is my name though. Thanks so much for… the opportunity to get help!so I can be more responsible and independent for myself. I love 😍 deAnn. From suzette Edenfield and drug free

My wife checked herself into this place and I went to check on her they had her so doped up she couldn't even hold her head up she didn't even know who she was for 2days.. this place is not rehab it's a dope clinic I… would not recommend anyone going there unless you want to get doped up.. they say you can leave anytime you want to just walk out but they have all the doors locked ... what kind of place is this..

The staff are very helpful and amazing, the treatment most definitely helped me to combat my substance abuse problem. Big shout-out to Mr Terrance and Mrs Crystal I miss y'all and think about y'all all the time. I had… some fun amazing times there and wish I could come come back just to kick it for another 30 days. By the way way the food is super fire and everyone gains so much weight. I came in 225 pounds and left 273 pounds in 30 days.

I was hoping that my childs father might be able to get some help here and the staff seemed to be amazing at first. When he called me after the first couple of days, he started to seem like he was really getting help.… He had a very good experience with his therapist. He seemed to have a very good caseworker. Everybody was very understanding. I called a lot to check on him. Nobody was ugly. Of course That was before I met a staff named Shay and Joy, who were very ugly human beings. Everybody was very kind and very understanding Until they came into the picture. I had spoken to his caseworker earlier that day and let them know that I would be needing to speak to my child’s father later so I could get the information I needed when DCF called me the next day for my phone interview… which I was told that would not be a problem. But I guess that was until shift change. And that’s when the lovely Shay and joy came to work .Shay and joy insinuated things that were untrue about my child’s father using a telephone multiple times a day to contact other people aside from his family . So in other words, she tried to stir drama in a very bad time of need. Which almost made me not even want to let him come home . But then, in the same breath, she says you’re only allowed to use the phone once a day for personal call. Shay and joy are very unprofessional nasty people who in my opinion, have no place in a rehabilitation center. They take their jobs almost like a correctional officer would, which is not what people in the time of distress need . Shay requested sensitive information from me about my DCF login that was none of her business because she insisted, that was the only way I would get the information I needed from my child’s father, and that she would write down all of my login and password information for me ,and when I told her I was extremely uncomfortable with it, and that I would possibly not have food for the month for me and my children if I did not finish this phone interview, she said oh well call back tomorrow. To which I responded what happens if they call me from my phone interview before I talk to him . Which I was told oh well again pretty much . so this lady that I don’t even know, would have all of my passwords that she really doesn’t need to know.On top of all of this going on, I am at home with my two children. I have an artificial heart valve, and I have mental health issues myself and all I needed from Miss Shay, and Miss Joy Let me ask my child’s father what my DCF login was, which again they do not need to know. They are playing God so to speak, they have a complex about being in control not just about helping. Again, I am not speaking for the whole staff, but I can’t speak for my experience with these two individuals . Every time I had called until I got a hold of these power tripping ladies everybody was very understanding. Therefore, these people really did not care if my children had food or if I had food as long as they were in control and had the last word. So later that afternoon My child’s father asked Shay to use the phone again, not knowing me and her had words yet…. Which he told me she was short with him and told him that he would not be using the phone anymore tonight . He told me he was actually kind of confused because she seemed to be irritated some. So he waited a few minutes and asked a different staff to use the phone not knowing me shay and joy already had an ugly conversation . But this other staff that he asked, allowed him to make a phone call to me, which I informed him of what was going on. He told me that she was very short with him when he requested to use the phone and now he knows why. And I really don’t feel like there’s any need or place for this at a facility that’s trying to get you on your feet. For them to deny me finishing my Food stamp application because they can ,that’s not a good person.

Good place to go if you are on drugs. But stay longer than a week. My grandkids should have stayed longer.

6/8/10 I walked into St Illa. Broken, afraid, and ashamed. I know I wasn’t the easiest person to deal with, but the staff treated me with respect. I completed detox and set about putting the pieces of my life back… together. It has been a long and winding road, but I started college at age 50 and have been working in the field of addiction treatment for 6 years. Yesterday marked 13 years drug free and the memory of the moment I walked through those doors remains fresh in my mind. If you’re reading this with the thought of seeking treatment, do it. Do it now. You can be free. You are worth it. This place literally saved my life. To the staff- I did not understand at the time everything you said and did, or why. But I do now. I’m sure none of the same people are there, but I will forever be grateful ♥️

To Bonnie Grooms...the staff there is too helpful. You can't blame no one but yourself for your situation because we all have choices. I agree with not recommending subutex because its an addiction itself. Beds are in… fact limited, so for you to wanna bash them for something they have no control over is ridiculous. There are other s out there that need help besides you and the facility is small. You got the help you needed before dont try to dim someone elses light because you cant get what you want..

A good place to reach out to for help

I used to love Saint Illa. I completed there 9 day detox and 30 day inpatient program together for a total of 39 days back in 2006. I only had to pay $100 dollars to get in and later they billed me for $470 dollars and… my grandma immediately wrote a check because the staff went above and beyond and it saved my life and made me a better person forever. I was sober for four straight years with no substances and then I took a turn for the worse and maintained until recently. So I thought I will call Saint Illa and they have a new crew which I thought would be great and I expected that, but to go on I called them for two weeks everyday sometimes a few times a day and they would just say they had no beds available and what's my name and birthday sometimes and rush me off the phone and the employees sometimes would transfer me to the director Mr.Jason Unison and he wrote down my information and told me to call back and he said on a Thursday he thought he was having a bed come available on the next day which was Friday and he would call me. Well needless to say he did not call that next day which is Friday but I called him and he said oh he was so busy that he forgot to call me but the girl had a traumatic occurrence and could not be discharged so he said he would not be back until next week Monday since he is the director over Saint Illa but for me to still call over the weekend Incase they had a surprise bed come available. So I called Saturday the girl answered and wanted to just tell me not to call back this weekend anymore she was so discouraging to a person like me in a crisis need. But I still called back Sunday and nothing. Well Monday morning I got I thought to be a nice woman nurse she was the head nurse over Saint Illa detox and she asked me what I needed to come in for a I told her Subutex. And she said to me that she did not recommend me to come in for this Subutex that I'm having such a miserable time beating I needed them desperately and this head nurse said she did not recommend me comeing in all they could do is give me a list of medicine I know nothing about she names all this medicine off that they would give anyone else who came in with this problem but she said to me that Subutex is NO problem and she does not recommend me to come to there detox. So I was so discouraged and hurt and saddened my one place in the world who saved my life and was so wonderful back in June 2006 I have a stamped certificate from my completion. But this head nurse over detox at saint Illa tells me that Subutex is nothing to worry about and she does not recommend me. Well it's awful stuff and I could die coming off of it i do not get it prescribed so I'm sure y'all understand as she did. But I am still alive and still trying all alone but I do not recommend this place because she denying me treatment was signing my death. So pray for me as I will if anyone else has had this problem you are not alone.

Great place and staff! I went into rehab there and it truly helped me. I was very hesitant. I had been putting off going for years. Even up to the day I went, still off doing whatever. But they welcome you in with open… arms right off the rip. You can't smoke while your in the program... but somehow I was ok. The food is amazing. Then the koolaid and tea was good and sweet. You can sleep, you can join groups. Whatever you want at whatever pace you want. No pressure which is what I loved most. When I was ready, I could. If not. Ok too. I wish I would had went sooner. And not been so scared about the stereotypes surrounding detox, or rehabs.

They will help you if you are willing to let them help you. They have a big Heart ❤️.

Food was good, every employee was super welcoming, and Vince should run for president!

I felt comfortable here and the staff was really caring and good. Much better than the sober living facility I was at

Have not been buty brother seems to like it

Love it